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Work From Home Csr Jobs in Raleigh, NC (NOW HIRING)

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

BridgePoint Works

Customer Service Representative

Raleigh, NC · Remote

$21 - $29/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative (Remote USA) | $21-$29 per Hour Are You a Customer Champion? At ... Competitive pay $21-$29 per hour. * 100% remote Work from anywhere in the USA. * Career growth ...

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Work From Home Csr information

See Raleigh, NC salary details

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$26

How much do work from home csr jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home csr in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a work from home CSR?

A Work From Home Customer Service Representative (CSR) assists customers remotely by answering inquiries, resolving issues, and providing support via phone, email, or chat. This role typically requires excellent communication skills, problem-solving abilities, and a reliable internet connection. CSRs may work for various industries, including retail, healthcare, and finance. The job often includes training and flexible scheduling, making it an attractive option for remote work.

What does a typical workday look like for a work from home CSR?

As a Work From Home CSR, your day typically includes answering customer inquiries via phone, email, or chat, resolving issues, and recording case details in internal systems. You'll work independently but remain in close contact with your supervisor and teammates through virtual meetings and chat platforms to share updates or receive support. Breaks are usually scheduled, and most employers provide structured schedules to ensure consistent coverage. Staying organized and self-directed is important, as you'll manage your workflow from a home office while upholding the company's customer service standards.

What are the key skills and qualifications needed to thrive in the work from home CSR position, and why are they important?

To thrive as a Work From Home CSR (Customer Service Representative), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, phone systems, and ticketing platforms is often required, and experience with remote communication tools can be beneficial. Patience, active listening, and self-motivation are important soft skills that help you excel in this remote environment. These skills are crucial for delivering quality support, maintaining customer satisfaction, and efficiently managing inquiries from a home office setup.

What are popular job titles related to Work From Home Csr jobs in Raleigh, NC?

For Work From Home Csr jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Csr jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Csr jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Csr jobs?

Cities near Raleigh, NC with the most Work From Home Csr job openings:

Work From Home Csr jobs near you
Infographic showing various Work From Home Csr job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Work From Home Customer Service Representative

ACC PREMIERE

Raleigh, NC • Remote

$11.50 - $12/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Are you passionate about delivering exceptional customer service?

At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.

If you have experience in retail or customer service, we want to hear from you!

We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY! 

RESPONSIBILITIES:

  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:

  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:

  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:

  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:

  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:

  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Ready to make a difference? Apply today and join a team that values your skills and contributions!

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