As a work from home computer technician, your responsibilities are to help users to troubleshoot computer issues, install software, update hardware, configure servers and routers, and provide technical support for a range of issues. Your duties depend on the type of hardware or software with which you work. For example, some remote technicians only provide help with specific systems, such as Windows XP, Oracle systems, or Linux-based systems. Some may focus only on hardware or software, while others provide support with a mix of systems and wares.