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Work From Home Collection Jobs in Rochester, NY (NOW HIRING)

Ballard Agency

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Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

HMG Careers

Sales Coordinator Remote

Shortsville, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Sales Representative

Hilton, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Port Gibson, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Sales and Service Advisor

Hemlock, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Piffard, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Benefits Advisor

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Spencerport, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsCollection JobsWork From Home Collection JobsWork From Home Collection Jobs in Rochester, NY

Work From Home Collection information

See Rochester, NY salary details

$14

$17

$20

How much do work from home collection jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for work from home collection in Rochester, NY is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home collection specialist, and why are they important?

To thrive as a Work From Home Collections Specialist, you need strong negotiation skills, attention to detail, and basic accounting or finance knowledge, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and telecommunication tools is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle difficult conversations effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to company policies.

What is a work from home collection job?

Work from home collection jobs involve contacting customers to recover overdue payments or debts on behalf of businesses or financial institutions. Employees in these roles typically communicate with clients via phone, email, or online chat, negotiating payment arrangements and maintaining detailed records. These positions require strong communication skills, empathy, and the ability to handle sensitive financial situations while working remotely. Work from home collection jobs may be offered by third-party collection agencies or directly by companies with outstanding receivables.

What is the difference between Work From Home Collection vs Customer Service Representative?

AspectWork From Home CollectionCustomer Service Representative
CredentialsBasic computer skills, sometimes specific product knowledgeCommunication skills, sometimes certification in customer service
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageRetail, e-commerce, subscription servicesVarious industries including retail, telecom, finance
Search & Comparison IntentLooking for remote product or service collectionsSeeking customer support roles

The Work From Home Collection typically involves managing or promoting product collections remotely, often requiring basic technical skills. Customer Service Representatives handle client inquiries and support, which can also be remote but focus on communication. Both roles are remote-friendly, but their core functions and industry applications differ, catering to different job seekers' interests.

What are some common challenges faced by work from home collection agents, and how can they be managed effectively?

Work From Home Collection agents often face challenges such as maintaining motivation without in-person supervision, handling difficult customer interactions remotely, and managing time efficiently. To overcome these, agents should establish a dedicated workspace, adhere to a structured daily schedule, and utilize digital tools provided by employers for communication and organization. Regular virtual team meetings and training sessions can also help foster a sense of teamwork and provide ongoing support.
What are popular job titles related to Work From Home Collection jobs in Rochester, NY? For Work From Home Collection jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Collection jobs in Rochester, NY look for? The top searched job categories for Work From Home Collection jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Collection jobs? Cities near Rochester, NY with the most Work From Home Collection job openings:
Work From Home Collection jobs near you
Infographic showing various Work From Home Collection job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $35,774 per year, or $17.2 per hour.

Remote Sales Representative (Must live in New York)

Ballard Agency

Rochester, NY • Remote

$55K - $90K/yr

Full-time

Medical, Life, Retirement

Re-posted 25 days ago

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Job description

Must live in New York.

This is a fully commission position with huge earning potential! Top performers make 6 figures year one. If you want to get paid what your worth and write your own paycheck we want you on our team!

1. Top Leaders make over 6 figures
2. Free Warm Leads/0 Cold Calls
3. Incredible Advancement Opportunities
4. 100% work from home.
5. Huge Bonus potential
6. Residual Income
7. Retire in 10 years


Our organization is expanding tremendously here in the upstate region because of this. Our dedicated and passionate team is hard working, high energy, AND fun. This is a career opportunity where every day is a different experience. Our organization came to New York State in 2001 and has spent the past 22 years dedicated to what we do best and take pride in: providing supplemental benefits to working families by building long-term relationships.
This position is a natural fit for leaders, educators, entrepreneurs, and high achievers eager to jumpstart their career with a fast-paced, stable, and internationally growing company. In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any industry to present our products with confidence.
The job itself consists of meeting virtually with members who have signed up to receive supplemental benefit plans that help protect their families far beyond what is covered through their employer. Our leads are provided at no cost and endorsed by the UNIONS that we service. We do not cold call, prospect, or sell door to door.

There are incredible advancement opportunities. We are looking for ambitious people who are looking to build their own business and lead other into a successful carrier path as well. If you want to make a difference in our clients and agents lives and build something bigger then yourself we would love to have you join our team.
This is a remote position and you can be located any place in the state of New York.
If you are ready to make a difference in not only your life, but also the lives of others, then make the leap by reaching out to us today!