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Work From Home Collection Jobs in Rochester, NY (NOW HIRING)

HMG Careers

Remote Sales Specialist

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Sales Specialist

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Schnitzer Agency

Life Insurance Sales Agent

Rochester, NY · On-site +1

$30K - $160K/yr

Work from home, flexible schedule, bonus eligible, incentive trips, equity opportunities Pay: * 1099 contractor; commissions only * Part-Time Uncapped Potential: estimated $30,000-$60,000+ / first ...

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How much do work from home collection jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for work from home collection in Rochester, NY is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Collections Specialist, and why are they important?

To thrive as a Work From Home Collections Specialist, you need strong negotiation skills, attention to detail, and basic accounting or finance knowledge, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and telecommunication tools is typically required. Excellent communication, resilience, and problem-solving abilities help build rapport with clients and handle difficult conversations effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to company policies.

What are work from home collection jobs?

Work from home collection jobs involve contacting customers to recover overdue payments or debts on behalf of businesses or financial institutions. Employees in these roles typically communicate with clients via phone, email, or online chat, negotiating payment arrangements and maintaining detailed records. These positions require strong communication skills, empathy, and the ability to handle sensitive financial situations while working remotely. Work from home collection jobs may be offered by third-party collection agencies or directly by companies with outstanding receivables.

What is the difference between Work From Home Collection vs Customer Service Representative?

AspectWork From Home CollectionCustomer Service Representative
CredentialsBasic computer skills, sometimes specific product knowledgeCommunication skills, sometimes certification in customer service
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageRetail, e-commerce, subscription servicesVarious industries including retail, telecom, finance
Search & Comparison IntentLooking for remote product or service collectionsSeeking customer support roles

The Work From Home Collection typically involves managing or promoting product collections remotely, often requiring basic technical skills. Customer Service Representatives handle client inquiries and support, which can also be remote but focus on communication. Both roles are remote-friendly, but their core functions and industry applications differ, catering to different job seekers' interests.

What are some common challenges faced by Work From Home Collection agents, and how can they be managed effectively?

Work From Home Collection agents often face challenges such as maintaining motivation without in-person supervision, handling difficult customer interactions remotely, and managing time efficiently. To overcome these, agents should establish a dedicated workspace, adhere to a structured daily schedule, and utilize digital tools provided by employers for communication and organization. Regular virtual team meetings and training sessions can also help foster a sense of teamwork and provide ongoing support.
What are popular job titles related to Work From Home Collection jobs in Rochester, NY? For Work From Home Collection jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Collection jobs in Rochester, NY look for? The top searched job categories for Work From Home Collection jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Collection jobs? Cities near Rochester, NY with the most Work From Home Collection job openings:
Work From Home Collection jobs near you
Infographic showing various Work From Home Collection job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,774 per year, or $17.2 per hour.

Transportation Support Coordinator (Remote) - $865-$1,195 per week

American Logistics Authority

Rochester, NY • On-site, Remote

$1.0K - $1.2K/wk

Full-time

Re-posted 27 days ago

Job description

Transportation Support Coordinator (Remote) - $865-$1,195 per week
Position Summary
The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Remote Work Setup
• 100% Work-From-Home
• Flexible hours
• Ideal for people who want to move into dispatching later
Weekly Salary Breakdown
  • $865/week at entry experience
  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000-$62,000/year
What You Do
Driver & Dispatch Assistance
  • Provide drivers with updated instructions, addresses, and appointment times
  • Track ETAs, delays, breakdowns, and HOS considerations
  • Help drivers resolve road issues quickly and professionally
Load Coordination
  • Confirm pickup and delivery appointments
  • Track loads and provide real-time updates to brokers/shippers
  • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)
Time Management
  • Estimate realistic load/unload times
  • Prevent overscheduling and tight back-to-back appointment windows
Documentation
  • Upload all paperwork into the TMS
  • Track detention, layover, and TONU opportunities
  • Keep clean, accurate load notes
Customer & Broker Communication
  • Send check calls and status updates
  • Notify brokers of changes or delays
  • Maintain positive, professional relationships with shippers/brokers
Skills Needed
  • Clear communication
  • Attention to detail
  • Ability to multitask under pressure
  • Strong organizational skills
  • Basic familiarity with load boards / TMS (training available)
Why This Role Is Perfect for Future Dispatchers
This job teaches the exact skills used by:
• Freight Dispatchers
• Load Planners
• Broker Agents
• Fleet Managers
You learn how to:
  • Communicate with drivers
  • Manage freight
  • Work with brokers
  • Solve real logistics problems

All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

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