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Work From Home Claims Advocate Jobs (NOW HIRING)

Next Insurance

Express Claims Advocate

Houston, TX · On-site +1

$55K - $72K/yr

Enthusiastic with an emphasis to work as a team in a remote environment * Self starter, reliable ... These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our ...

New

Risk Strategies

Lead Claims Advocate

$90K - $150K/yr

The Lead Claims Advocate is responsible for managing complex and high-severity specialty claims for ... Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from ...

Next Insurance

Sr. Claims Advocate

Houston, TX · On-site +1

$80K - $110K/yr

These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our ... Within the range, individual pay is determined by work location and additional factors, including ...

New

The Jernigan Agency

WORK FROM HOME

Providence, RI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Richmond, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

IQVIA

Work from Home

Boise, ID · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Grand Junction, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Tucson, AZ · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Anaheim, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Cleveland, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Fort Collins, CO · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

IQVIA

Work from Home

Cincinnati, OH · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

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Work From Home Claims Advocate information

See salary details

$20K

$52.2K

$102.5K

How much do work from home claims advocate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for work from home claims advocate in the United States is $52,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is a work from home claims advocate?

A Work From Home Claims Advocate is a professional who assists clients or policyholders with filing, managing, and resolving insurance claims while working remotely. They act as a liaison between the client and the insurance company, ensuring that claims are processed efficiently and fairly. Their responsibilities often include reviewing claims, gathering necessary documentation, and providing guidance throughout the claims process. Working from home allows them to handle these responsibilities using digital communication and claims management tools.

What skills and qualifications are needed to be a work from home claims advocate?

To thrive as a Work From Home Claims Advocate, you need a solid understanding of insurance policies, claims processes, and customer service principles, often supported by relevant experience or a certification in insurance. Familiarity with claims management software, CRM systems, and secure communication platforms is typically required. Strong problem-solving abilities, empathy, and excellent verbal and written communication skills help you effectively assist clients remotely. These skills ensure accurate claims handling, customer satisfaction, and efficient resolution of issues in a virtual environment.

What challenges do work from home claims advocates face, and how can they be managed?

Work From Home Claims Advocates often encounter challenges such as managing multiple claims simultaneously, staying updated with evolving insurance policies, and maintaining effective communication with clients and colleagues remotely. To manage these challenges, it's important to establish a structured daily routine, utilize digital tools for organization, and actively participate in virtual team meetings. Developing strong time management skills and proactively seeking clarification on complex cases can also help ensure accuracy and efficiency in claim resolutions.

What is the difference between Work From Home Claims Advocate vs Customer Service Claims Representative?

AspectWork From Home Claims AdvocateCustomer Service Claims Representative
CredentialsInsurance knowledge, claims processing certificationsCustomer service skills, basic insurance knowledge
Work EnvironmentRemote, home-basedRemote or office-based
Industry UsageInsurance companies, claims firmsInsurance companies, third-party administrators
Job FocusAdvocating for claimants, resolving complex claimsAssisting customers with claim inquiries and updates

While both roles involve handling insurance claims remotely, Work From Home Claims Advocates focus on advocating for claimants and resolving complex issues, requiring specialized insurance knowledge. Customer Service Claims Representatives primarily assist customers with routine inquiries and claim updates, often with less specialized credentials. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Work From Home Claims Advocate jobs

What cities are hiring for Work From Home Claims Advocate jobs?

Cities with the most Work From Home Claims Advocate job openings:

What states have the most Work From Home Claims Advocate jobs?

States with the most job openings for Work From Home Claims Advocate jobs include:

What job categories do people searching Work From Home Claims Advocate jobs look for?

The top searched job categories for Work From Home Claims Advocate jobs are:

Work From Home Claims Advocate jobs near you
Infographic showing various Work From Home Claims Advocate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,197 per year, or $25.1 per hour.

Express Claims Advocate

Next Insurance

Houston, TX • On-site, Remote

$55K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Key responsibilities

  • Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels.

  • Recommend ultimate resolution on assigned cases in excess of their authority to local claims management.

  • Communicate with policyholders, witnesses, and claimants to gather information, refer tasks as necessary, and advise on proper course of action.

Job description

Location: Remote

ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you'll find ERGO NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims professionals and will investigate and resolve general liability claims within your authority to provide the best possible claim outcome and employ best efforts to ensure that the customers' interests are protected while adhering to our claims philosophy and policies. 

What You'll Do: 

  • Manage, investigate, and resolve commercial general liability property damage claims to include evaluating coverage, liability, damages, and settle claims within prescribed authority levels.
  • Recommend ultimate resolution on assigned cases in excess of their authority to local claims management
  • Evaluate insurance coverage based on claim report, the insurance policy, the investigation, and applicable statutes and case law to determine if a claim can be accepted as being within coverage
  • Communicate with policyholders, witnesses, and claimants in order to gather information regarding claims, refer tasks to auxiliary resources as necessary, and advise as to proper course of action Respond to various written and telephone inquiries including status reports
  • Comply with all statutory and regulatory requirements of all applicable jurisdictions and meet detailed quality assurance standards and meet set goals of performance
  • Effectively manage a high volume of claims with various complexity while meeting our quality and performance goals

What We Need: 

  • At least 2+ years of claims handling experience including coverage and liability or relevant experience
  • Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills
  • Strong customer service skills as demonstrated in listening and the ability to show empathy
  • Mac literate, including Google and Microsoft
  • The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree 
  • Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License

Unstoppable Qualities: 

  • Experience with Commercial General Liability claims 
  • Enthusiastic with an emphasis to work as a team in a remote environment
  • Self starter, reliable, flexibility toward change, and thrives in ambiguity
  • Adaptability in a fast paced high volume environment with strict deadlines and aggressive goals
Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. 
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. 
 

The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position:
$55,000—$72,000 USD

Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.