ZipRecruiter

Log In

2

Work From Home Chat Support Jobs in Rochester, NY

Ballard Agency

Be Seen First

Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

HMG Careers

Remote Benefits Advisor

Rochester, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Shortsville, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Sales Representative

Hilton, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Port Gibson, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Sales and Service Advisor

Hemlock, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Coordinator Remote

Piffard, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Remote Sales and Service Advisor

Piffard, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

previous page

Showing results 41-60

All JobsChat Support JobsWork From Home Chat Support JobsWork From Home Chat Support Jobs in Rochester, NY

Work From Home Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do work from home chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is a work from home chat support?

A work from home chat support job involves assisting customers or clients via online chat platforms, rather than over the phone or in person. Chat support agents typically answer questions, resolve issues, provide product information, and offer technical assistance using a company's chat system. These roles require good written communication skills, problem-solving abilities, and the ability to multitask efficiently. Working remotely, chat support representatives usually need a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What is the difference between Work From Home Chat Support vs Work From Home Customer Service Representative?

AspectWork From Home Chat SupportWork From Home Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentOnline chat platform, home officePhone and online chat, home office
Industry UsageCustomer support via chat for various industriesCustomer support via phone and chat across industries
Common Search IntentDifferences between chat support roles and other customer service jobsComparison of customer service roles working from home

Work From Home Chat Support and Work From Home Customer Service Representative roles both involve assisting customers remotely. Chat support focuses solely on online chat interactions, while customer service representatives may handle calls and chats. Both require good communication skills and basic technical knowledge, but chat support emphasizes written communication skills. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.

How is performance typically measured for work from home chat support roles?

Performance in work from home chat support roles is often evaluated using metrics such as response time, customer satisfaction scores, the number of chats handled per shift, and first contact resolution rate. Many companies also monitor chat quality through regular audits or reviews by supervisors. Maintaining professionalism, empathy, and efficiency in written communication is crucial, as these elements directly impact customer experience and team performance.

What are the key skills and qualifications needed to thrive as a work from home chat support?

To thrive as a Work From Home Chat Support agent, you need excellent written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong attention to detail, patience, and the ability to multitask are crucial soft skills for this role. These skills ensure effective and timely customer service, leading to higher satisfaction and efficient issue resolution in a remote environment.
What are popular job titles related to Work From Home Chat Support jobs in Rochester, NY? For Work From Home Chat Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Chat Support jobs in Rochester, NY look for? The top searched job categories for Work From Home Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Chat Support jobs? Cities near Rochester, NY with the most Work From Home Chat Support job openings:
Work From Home Chat Support jobs near you
Infographic showing various Work From Home Chat Support job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Remote Sales Representative (Must live in New York)

Ballard Agency

Rochester, NY • Remote

$55K - $90K/yr

Full-time

Medical, Life, Retirement

Re-posted 25 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Must live in New York.

This is a fully commission position with huge earning potential! Top performers make 6 figures year one. If you want to get paid what your worth and write your own paycheck we want you on our team!

1. Top Leaders make over 6 figures
2. Free Warm Leads/0 Cold Calls
3. Incredible Advancement Opportunities
4. 100% work from home.
5. Huge Bonus potential
6. Residual Income
7. Retire in 10 years


Our organization is expanding tremendously here in the upstate region because of this. Our dedicated and passionate team is hard working, high energy, AND fun. This is a career opportunity where every day is a different experience. Our organization came to New York State in 2001 and has spent the past 22 years dedicated to what we do best and take pride in: providing supplemental benefits to working families by building long-term relationships.
This position is a natural fit for leaders, educators, entrepreneurs, and high achievers eager to jumpstart their career with a fast-paced, stable, and internationally growing company. In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any industry to present our products with confidence.
The job itself consists of meeting virtually with members who have signed up to receive supplemental benefit plans that help protect their families far beyond what is covered through their employer. Our leads are provided at no cost and endorsed by the UNIONS that we service. We do not cold call, prospect, or sell door to door.

There are incredible advancement opportunities. We are looking for ambitious people who are looking to build their own business and lead other into a successful carrier path as well. If you want to make a difference in our clients and agents lives and build something bigger then yourself we would love to have you join our team.
This is a remote position and you can be located any place in the state of New York.
If you are ready to make a difference in not only your life, but also the lives of others, then make the leap by reaching out to us today!