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Work From Home Capital One Fraud Department Jobs

Capital One

Lead Counsel- Capital One Shopping

Plano, TX · On-site +1

You will work closely with business leaders to understand the business intent, work with outside ... Juris Doctor from an accredited law school * Active member in good standing of at least one state ...

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Work From Home Capital One Fraud Department information

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How much do work from home capital one fraud department jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for work from home capital one fraud department in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

Does Work From Home Capital One Fraud Department have a fraud department?

The Work From Home Capital One Fraud Department is part of the company's fraud prevention team, responsible for detecting and investigating fraudulent activity. Employees in this role typically use fraud detection tools and follow established protocols to protect customer accounts. The department operates remotely, often requiring training in fraud identification and compliance standards.

What are the key skills and qualifications needed to thrive as a work from home Capital One fraud department representative?

To thrive as a Work From Home Capital One Fraud Department representative, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with prior experience in customer service or fraud detection being beneficial. Familiarity with fraud detection tools, CRM software, and secure communication platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to work independently are vital soft skills for this role. These skills ensure accurate fraud identification, effective customer support, and the protection of both clients and the company from fraudulent activities.

Can a work from home Capital One fraud department analyst work from home?

Yes, many Capital One fraud department analyst positions are remote, allowing employees to work from home. These roles typically require strong analytical skills, familiarity with fraud detection tools, and the ability to work independently within a structured schedule.

What does a work from home Capital One fraud department employee do?

A Work From Home Capital One Fraud Department employee is responsible for monitoring customer accounts for suspicious activity, investigating potential cases of fraud, and communicating with customers to verify transactions. They use specialized tools and follow established procedures to detect and prevent unauthorized account activity. These employees also assist customers with resolving fraud-related issues, ensuring their accounts are secure, and providing guidance on how to avoid future fraud. Working remotely, they collaborate with team members and maintain confidentiality while handling sensitive information.

What are some common challenges faced by remote employees in the Capital One fraud department, and how can they be addressed?

Remote employees in the Capital One Fraud Department often face challenges such as staying updated on evolving fraud tactics, maintaining effective communication with team members, and managing complex cases without in-person support. To address these, Capital One provides robust training programs, regular team meetings, and digital collaboration tools. Staying proactive in communication and leveraging available resources can help remote team members stay connected and effectively resolve customer concerns while minimizing fraud risk.
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What states have the most Work From Home Capital One Fraud Department jobs? States with the most job openings for Work From Home Capital One Fraud Department jobs include:
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Work From Home Capital One Fraud Department jobs near you
Infographic showing various Work From Home Capital One Fraud Department job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Work from Home Customer Service Coordinator-Card Account Servicing

Capital One

Richmond, VA • On-site, Remote

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Work from Home Customer Service Coordinator-Card Account Servicing
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.
  • 23060 (Richmond, VA)
  • 23320 (Chesapeake, VA)
  • 33634 (Tampa, FL)
  • 89144 (Las Vegas, NV)
  • 19801 (Wilmington, DE)
  • 85029 (Phoenix, AZ)
  • 84120 (Lake Park, UT)
  • 43213 (Whitehall, OH)

More Than Just a Bank, More Than Just a Career
Your Voice is our voice. We'll champion you.
The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people to people. And we'll have your back every step of the way. That's life at Capital One.
More Than Just Training, More About You
At Capital One, it's important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you'll find that successful associates at Capital One will:
  • Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change
  • Demonstrate a strong customer focus rooted in empathy
  • Communicate effectively with peers, management and customers
  • Exercise good judgment and independent decision-making skills
  • Demonstrate exceptional listening, questioning, call control, and de-escalation techniques
  • Be proactive, have effective time management and organizational skills
  • Display dependability with a solid attendance record
  • Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)

Compensation
  • $21 per hour

More Benefits, More Health, More Wealth, and More Life
Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.
  • Medical, Dental, Vision, Prescription coverage Day 1
  • Flexible Schedule Options
  • Paid Time Off
  • Wellbeing offerings such as backup childcare and Mental Wellness support
  • Tuition Reimbursement
  • Paid Training and Development offered quarterly
  • Flexible Spending Account
  • Life Insurance
  • Disability Insurance
  • 401 K and Stock Purchase Plan

"At Capital One, we strive to attract the best people to give them the opportunity to be great."
- Rich D. Fairbank, Chairman, Founder and CEO
We believe in the Power of one
Work & Culture at Capital One
Basic Qualifications:
  • High School Diploma, GED, or equivalent certification
  • At least 2 years of Customer Service or Call Center Experience
  • At least 1 year of experience using Google Suite or Microsoft office

Preferred Qualifications:
  • At least 3 years of Customer Service or Call Center experience
  • At least 6 months of experience in the Financial Industry

Work from Home Technology Requirements
  • Secure home office environment that is free from background noise and distractions
  • Reliable private internet connection that is not supplied via cellular data or hotspot is required
    • A private network that is password protected where you have ownership or line of site sight to every device on the network
    • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
    • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
    • Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider
    • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
  • Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
  • Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 19801 (Wilmington, DE), 85029 (Phoenix, AZ), 84120 (Lake Park, UT), or 43213 (Whitehall, OH) and report in person, when required, with at least than 24 hours notice.
  • We are unable to consider applicants who do not meet the required Capital One work from home compatible internet access, who live or work outside of the 100 mile radius of the aforementioned locations, or who live or work in California.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $43,680 - $43,680 for Customer Service Coordinator
Chesapeake, VA: $43,680 - $43,680 for Customer Service Coordinator
Tampa, FL: $43,680 - $43,680 for Customer Service Coordinator
Las Vegas, NV: $43,680 - $43,680 for Customer Service Coordinator
Wilmington, DE: $43,680 - $43,680 for Customer Service Coordinator
Columbus, OH: $43,680 - $43,680 for Customer Service Coordinator
Phoenix, AZ: $43,680 - $43,680 for Customer Service Coordinator
Richmond, VA: $43,680 - $43,680 for Customer Service Coordinator
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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