ZipRecruiter

Log In

2

Work From Home Call Reviewer Jobs (NOW HIRING)

The Jernigan Agency

WORK FROM HOME

El Paso, TX · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Magna, UT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Adamsville, AL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Lake Oswego, OR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Akron, OH · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Laughlin, NV · On-site +1

Call on our lead prospects to set up appointments. * Help each client to review their options and apply for that coverage. * See the application through the underwriting process and get our clients ...

The Jernigan Agency

WORK FROM HOME

Montrose, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Sedona, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Dothan, AL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Thonotosassa, FL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Thousand Oaks, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Salem, OR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME/

Berea, KY · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Eastover, SC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Charleston, WV · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Evansville, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

next page

Showing results 1-20

People also search for

All JobsWork From Home Call Reviewer Jobs

Work From Home Call Reviewer information

See salary details

$10

$29

$48

How much do work from home call reviewer jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home call reviewer in the United States is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $36.54 per hour, depending on experience, location, and employer.

What is a Work From Home Call Reviewer job?

A Work From Home Call Reviewer listens to and evaluates recorded phone calls to assess quality, compliance, and customer service performance. They provide feedback based on predefined guidelines and may categorize calls based on content. This role helps businesses improve communication strategies and ensure policy adherence. It typically requires attention to detail, good listening skills, and the ability to follow evaluation criteria.

What are the key skills and qualifications needed to thrive in the Work From Home Call Reviewer position, and why are they important?

To thrive as a Work From Home Call Reviewer, you need strong attention to detail, analytical listening skills, and often a background in customer service or quality assurance. Familiarity with call recording software, CRM systems, and standard QA tools is commonly required, and some employers may prefer certification in quality monitoring. Excellent written communication, critical thinking, and time management help individuals handle high call volumes and provide actionable feedback. These skills ensure consistent evaluation of call quality, drive improvement in service delivery, and maintain compliance with company standards.

What does a typical day look like for a Work From Home Call Reviewer?

As a Work From Home Call Reviewer, your day typically involves listening to recorded customer service calls, analyzing interactions for adherence to company protocols, and documenting your findings in detailed reports. You'll often use quality assurance checklists and specialized software to rate calls and provide constructive feedback to customer service representatives or teams. Depending on the company's workflow, you may join virtual team meetings or training sessions to discuss trends and share best practices. This role is largely independent but may involve collaboration with supervisors or quality managers to refine evaluation criteria and improve overall service quality. The position requires consistent focus and strong organizational skills to manage your workload from a remote environment.
More about Work From Home Call Reviewer jobs
What cities are hiring for Work From Home Call Reviewer jobs? Cities with the most Work From Home Call Reviewer job openings:
What states have the most Work From Home Call Reviewer jobs? States with the most job openings for Work From Home Call Reviewer jobs include:
What job categories do people searching Work From Home Call Reviewer jobs look for? The top searched job categories for Work From Home Call Reviewer jobs are:
Work From Home Call Reviewer jobs near you
Work From Home Call Center Agent (Day or Night Shift)

Work From Home Call Center Agent (Day or Night Shift)

Horizon Hotels

Eatontown, NJ • Remote

$15 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking dedicated, customer-focused individuals to join our team as Virtual Call Center Agents. In this remote position, you will handle inbound and/or outbound calls, respond to customer inquiries, resolve issues, and provide exceptional service. Multiple day and night shift schedules are available to fit your needs.

Duties & Responsibilities

  • Answer a high volume of inbound calls or initiate outbound calls as needed

  • Assist customers with account questions, billing, orders, scheduling, or service inquiries

  • Provide accurate, clear, and friendly communication across phone, email, and/or chat

  • Troubleshoot product or service issues and offer effective solutions

  • Use company software (CRM systems) to update customer records

  • Follow scripts, quality guidelines, and compliance rules

  • Escalate complicated issues to supervisors or specialized teams

  • Meet performance goals related to customer satisfaction, call handling time, and first-call resolution

  • Maintain professionalism, patience, and empathy during all interactions

  • Stay up to date on product knowledge, policy updates, and process changes

  • Work independently while staying connected with the team through virtual tools

Qualifications

  • High school diploma or equivalent

  • Excellent verbal and written communication skills

  • Strong problem-solving and active listening skills

  • Ability to remain calm in stressful or high-volume situations

  • Comfortable using computers, multiple screens, and customer service software

  • Ability to type 30–40+ WPM

  • Reliable high-speed internet connection

  • Quiet, distraction-free home workspace

  • Ability to work day, evening, or night shifts as assigned

  • Previous call center or customer service experience

  • Experience with CRM tools (e.g., Zendesk, Salesforce, Freshdesk)

  • Bilingual (English + Spanish/French/other languages)

  • Remote work experience

Benefits

  • Health, dental, and vision insurance

  • Paid time off (PTO)

  • 401(k) or retirement plan

  • Paid holidays

  • Employee assistance program

  • Advancement opportunities

  • Equipment provided