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Work From Home Billing Customer Service Jobs (NOW HIRING)

CCS

Customer Service Call Center - Work From Home!

$15.75 - $20.50/hr

Ensures patients have all required medical documentation to permit billing of services as assigned ... home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work ...

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · Remote

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

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How much do work from home billing customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home billing customer service in the United States is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a work from home billing customer service representative?

A Work From Home Billing Customer Service job involves assisting customers with questions or issues related to billing and payments, all while working remotely. Employees in this role typically handle inquiries about invoices, resolve discrepancies, process payments or refunds, and explain charges. They communicate with customers via phone, email, or chat, and may also update account information or escalate complex issues to supervisors. This position requires strong communication skills, attention to detail, and familiarity with billing software or systems.

What are the key skills and qualifications needed to thrive as a work from home billing customer service representative?

To excel as a Work From Home Billing Customer Service representative, you need strong problem-solving abilities, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, billing platforms, and secure remote communication tools is typically required. Exceptional communication skills, patience, and the ability to stay organized while working independently are crucial soft skills. These competencies ensure accurate billing resolution, positive customer experiences, and efficient workflow in a remote environment.

What are the biggest challenges faced by work from home billing customer service representatives, and how can they be managed?

One of the main challenges in a Work From Home Billing Customer Service role is maintaining clear communication with customers and resolving billing issues without face-to-face interaction. Representatives often need to navigate multiple software systems while managing high call volumes, which can be demanding. Staying organized, following structured workflows, and actively participating in regular virtual team meetings can help address these challenges. Employers typically provide ongoing training and support to ensure remote team members remain connected and effective.
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Cities with the most Work From Home Billing Customer Service job openings:

What states have the most Work From Home Billing Customer Service jobs?

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Work From Home Billing Customer Service jobs near you
Infographic showing various Work From Home Billing Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,254 per year, or $19.4 per hour.

Entry-Level Remote Customer Associate | Customer Service | Work From Home

Globe Life American Income Division

Savannah, GA • Remote

$13.50 - $18.75/hr

Full-time

Medical, Life

Posted 17 days ago

Job description

Entry-Level Remote Customer Associate / Customer Service / Work From Home
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance BonusesMake an Impact From Anywhere - No Experience Needed
Are you friendly, motivated, and looking for a work-from-home career where you can help people while building valuable professional skills?
AO | Globe Life is expanding our remote team and seeking Entry-Level Remote Customer Associates to support working families across the United States.
In this role, you'll connect with clients virtually, answer questions, explain available life, accident, and supplemental health benefits, assist with enrollment, and provide ongoing customer support.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, one-on-one mentorship, and continued professional development to help you get started.
• 100% Remote / Work From Home
• Entry-Level - No Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Commission Pay + Performance Bonuses
• Flexible Scheduling
• Comprehensive Training & Mentorship
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As an Entry-Level Remote Customer Associate, you'll focus on customer service, benefits education, enrollment assistance, and relationship building.
  • Meet with clients through scheduled Zoom and phone appointments
  • Connect with individuals and families who have requested benefit information
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Help clients understand coverage and make informed decisions
  • Guide clients through applications and enrollment
  • Provide follow-up assistance and ongoing customer support
  • Help with policy reviews and beneficiary updates when needed
  • Maintain accurate digital client records and documentation
  • Build long-term relationships through trust and exceptional service
  • Participate in ongoing training, coaching, and professional development
Why You'll Love This Opportunity
🏠 100% Work From Home
Build your career without the daily commute.
You'll have the flexibility of a virtual environment while receiving ongoing support from an experienced team.
📞 Qualified Leads - No Cold Calling
Spend your time helping people rather than searching for prospects.
You'll connect with qualified individuals who have requested information about available benefits, with leads provided at no cost.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Additional incentives for qualifying representatives
  • Leadership compensation opportunities as you advance

This is a commission-based opportunity, not an hourly or salaried customer-service position. Earnings vary based on individual production and performance.No Experience? We'll Train You.
You don't need an insurance background to succeed here.
We provide:
  • Structured virtual onboarding
  • State insurance licensing guidance
  • Benefits and product education
  • Customer-service training
  • Enrollment and client-support training
  • One-on-one mentorship
  • Weekly coaching and development
  • Leadership training for those interested in advancement

You bring the motivation and willingness to learn-we'll provide the training and support.Benefits & Professional Growth
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Renewal and residual income opportunities
  • Professional development resources
  • Leadership training
  • Performance recognition and incentives
  • Company-sponsored conferences and events
  • Incentive travel opportunities
  • Long-term career advancement
Who Thrives Here?
We're looking for individuals who are:
  • Friendly, professional, and comfortable talking with people
  • Strong communicators and active listeners
  • Customer-focused and genuinely enjoy helping others
  • Positive and willing to learn
  • Self-motivated and dependable
  • Organized with good time-management skills
  • Comfortable working independently from home
  • Coachable and receptive to feedback
  • Comfortable using computers, Zoom, email, and online systems
  • Interested in building a long-term career rather than simply finding a temporary job

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, call centers, military service, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be comfortable meeting with clients virtually
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Opportunity for Advancement
This position can be the starting point for a long-term career.
Motivated representatives may have opportunities to progress into:
Customer Associate → Benefits Specialist → Senior Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, consistency, initiative, and leadership development-not simply tenure.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.Ready to Make an Impact From Home?
If you're ready to start a remote, entry-level career where you can help families, develop valuable professional skills, and create long-term growth opportunities, we'd love to hear from you.
Apply today to be considered for our Entry-Level Remote Customer Associate opportunity.No Experience Needed. Full Training Provided. Help Families. Build Your Future From Home. 🚀

Apply