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Work From Home Billing Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ... Claims/Billing and coding experience Benefits: * Medical, Dental, and Vision insurance * 401(k) ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ... Claims/Billing and coding experience Benefits: * Medical, Dental, and Vision insurance * 401(k) ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ... Claims/Billing and coding experience Benefits: * Medical, Dental, and Vision insurance * 401(k) ...

Sutter Health

Customer Service Agent, Work From Home

OR · Remote

$25.32 - $27.67/hr

DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ... Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing. * Possess ...

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Work From Home Billing Customer Service information

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How much do work from home billing customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for work from home billing customer service in the United States is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a Work From Home Billing Customer Service job?

A Work From Home Billing Customer Service job involves assisting customers with questions or issues related to billing and payments, all while working remotely. Employees in this role typically handle inquiries about invoices, resolve discrepancies, process payments or refunds, and explain charges. They communicate with customers via phone, email, or chat, and may also update account information or escalate complex issues to supervisors. This position requires strong communication skills, attention to detail, and familiarity with billing software or systems.

Will Amazon really pay you to work from home?

Work From Home Billing Customer Service roles at Amazon are legitimate positions that typically offer hourly pay for remote customer service tasks, including handling billing inquiries. These jobs often require good communication skills, computer literacy, and sometimes specific software knowledge, with pay rates varying by location and experience.

How to make $1000 a week remotely?

A work from home billing customer service role can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as billing software proficiency. Increasing income may also involve taking on additional shifts, handling high-volume accounts, or pursuing certifications that improve efficiency and value to employers.

How can I make 2000 a week working from home?

Work From Home Billing Customer Service roles typically pay hourly, and earning $2,000 weekly requires high-volume work or multiple shifts, which may involve handling a large number of billing inquiries or complex accounts. Increasing income can also involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or bonuses, but consistently earning that amount depends on experience, workload, and company policies.

What are the key skills and qualifications needed to thrive as a Work From Home Billing Customer Service representative, and why are they important?

To excel as a Work From Home Billing Customer Service representative, you need strong problem-solving abilities, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, billing platforms, and secure remote communication tools is typically required. Exceptional communication skills, patience, and the ability to stay organized while working independently are crucial soft skills. These competencies ensure accurate billing resolution, positive customer experiences, and efficient workflow in a remote environment.

What are the biggest challenges faced by Work From Home Billing Customer Service representatives, and how can they be managed?

One of the main challenges in a Work From Home Billing Customer Service role is maintaining clear communication with customers and resolving billing issues without face-to-face interaction. Representatives often need to navigate multiple software systems while managing high call volumes, which can be demanding. Staying organized, following structured workflows, and actively participating in regular virtual team meetings can help address these challenges. Employers typically provide ongoing training and support to ensure remote team members remain connected and effective.

How to make 25 dollars an hour online?

A work-from-home billing customer service role can pay around $25 an hour, especially with experience and specialized skills. To achieve this, focus on developing strong communication, billing software proficiency, and customer service skills, and consider certifications in relevant areas. Such roles often require a reliable internet connection and flexible scheduling.
More about Work From Home Billing Customer Service jobs
What cities are hiring for Work From Home Billing Customer Service jobs? Cities with the most Work From Home Billing Customer Service job openings:
What states have the most Work From Home Billing Customer Service jobs? States with the most job openings for Work From Home Billing Customer Service jobs include:
What job categories do people searching Work From Home Billing Customer Service jobs look for? The top searched job categories for Work From Home Billing Customer Service jobs are:
Work From Home Billing Customer Service jobs near you
Infographic showing various Work From Home Billing Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $40,254 per year, or $19.4 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply