Title: Employee Benefits Account Manager Salary: 75k-90K plus benefits Location: Memphis, TN Must have prior experience managing clients ranging from small (2-25 lives) to medium (25-500 lives)
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Title: Employee Benefits Account Manager Salary: 75k-90K plus benefits Location: Memphis, TN Must have prior experience managing clients ranging from small (2-25 lives) to medium (25-500 lives)
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$18/hr
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$18/hr
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Memphis, TN · Remote
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Work From Home Account Manager information
See salary details
$29.5K - $36.5K
5% of jobs
$36.5K - $43.4K
11% of jobs
$47.6K is the 25th percentile. Wages below this are outliers.
$43.4K - $50.4K
15% of jobs
$50.4K - $57.3K
14% of jobs
The median wage is $60K / yr.
$57.3K - $64.3K
14% of jobs
$64.3K - $71.2K
12% of jobs
$75.1K is the 75th percentile. Wages above this are outliers.
$71.2K - $78.2K
9% of jobs
$78.2K - $85.1K
7% of jobs
$85.1K - $92.1K
6% of jobs
$92.1K - $99K
4% of jobs
$99K - $106K
3% of jobs
$29.5K
$65.8K
$106K
How much do work from home account manager jobs pay per year?
As of Sep 14, 2026, the average yearly pay for work from home account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.
What is a work from home account manager?
A Work From Home Account Manager is a professional who oversees client accounts, builds relationships, and ensures customer satisfaction while working remotely. They communicate with clients via phone, email, or video calls, manage client needs, and coordinate with internal teams to deliver solutions. This role requires strong communication, organization, and problem-solving skills, along with the ability to work independently from a remote location.
What does a work from home account manager do?
Work from home account managers cultivate relationships with customers and ensure they receive the products or services they need from the company. Instead of working in the office, work from home account managers work remotely, either from home or another location outside of the office with internet connectivity. You find work from home account managers in many different industries, such as health care, finance, manufacturing, and sales. In this role, you may use virtual management software to record interactions with clients, document deadlines for projects, and remind you about following up with customers about issues they need. Work from home account managers usually focus on accounts that require personalized management instead of automated support.
What are the key skills and qualifications needed to thrive as a work from home account manager?
To thrive as a Work From Home Account Manager, you need strong sales acumen, account management experience, and a background in business or relevant field. Familiarity with CRM software, virtual communication platforms, and digital project management tools is typically required. Excellent organization, proactive communication, and self-motivation are crucial soft skills in a remote environment. These skills enable effective client relationships, seamless remote collaboration, and successful achievement of sales targets.
How does a work from home account manager maintain strong client relationships without in-person meetings?
As a Work From Home Account Manager, maintaining strong client relationships relies heavily on proactive and consistent communication through virtual channels such as video calls, emails, and instant messaging. It's important to schedule regular check-ins, provide timely updates, and personalize interactions to build trust and rapport. Utilizing collaboration tools and CRM software helps track client needs and preferences, ensuring that clients feel supported and valued despite the remote setup.
What is the difference between Work From Home Account Manager vs Customer Service Representative?
| Aspect | Work From Home Account Manager | Customer Service Representative |
|---|---|---|
| Credentials | Relevant experience, sometimes certifications in sales or account management | High school diploma or equivalent, customer service training |
| Work Environment | Remote, often with client interaction and account oversight | Remote or office, primarily handling customer inquiries |
| Industry Usage | Common in sales, tech, and service industries | Widespread across retail, telecom, and service sectors |
Work From Home Account Managers focus on managing client accounts, building relationships, and upselling, requiring sales skills and industry knowledge. Customer Service Representatives handle customer inquiries, troubleshoot issues, and provide support. Both roles can be remote, but their core responsibilities and skill sets differ significantly.
More about Work From Home Account Manager jobs
What cities are hiring for Work From Home Account Manager jobs?
Cities with the most Work From Home Account Manager job openings:
What states have the most Work From Home Account Manager jobs?
States with the most job openings for Work From Home Account Manager jobs include:
What are popular job titles related to Work From Home Account Manager jobs?
For Work From Home Account Manager jobs, the most frequently searched job titles are:
Employee Benefits Account Manager | WFH Days
Memphis, TN • On-site, Remote
APR
• Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
Full-time
Medical, Life
Re-posted 26 days ago
Job description
Title: Employee Benefits Account Manager
Salary: 75k-90K plus benefits
Location: Memphis, TN
Must have prior experience managing clients ranging from small (2-25 lives) to medium (25-500 lives). Attend open enrollments and client meetings with the Producers. Assist with marketing/RFPs, changes to enrollments and implementation of benefit plans. Will be responsible for managing renewals, open enrollments, making presentations and handling the day to day service. Must have excellent communication, computer and time management skills. Excel experience is a must.
- Develop and maintain working relationship with the various company marketing representatives and underwriters
- Maintain up to date knowledge of the various carriers’ rating plans and programs
- Maintain favorable relationship with clients, producers, and employees
- Develop and maintain strong technical knowledge of employee benefit lines of coverage and rating
The position will handle daily contact with Employee Benefits clients. The responsibilities of this role include visiting clients, handling service requests, coordinating renewals, working with underwriters to place coverage, etc.
Requirements:
- 3-5 years of health insurance and ancillary products experience
- TN Life and Health Insurance License
- requires 3-5 years’ experience working for an insurance agency, TPA, medical practice or insurance carrier
- prefer experience in employee group benefits managing a book of business, or managing and resolving claims issues, or working in medical practice managing/resolving billing and claims issues
- preparing RFPs for various lines of coverage for prospects and clients; preparing proposals and assist in sales presentations;
- knowledgeable in Health Savings Accounts, Health Reimbursement Accounts, Flexible Spending Accounts, COBRA, ERISA and various DOL guidelines;
- provide back office support to clients for enrollments, product knowledge, benefit inquiries, claims issues and other requests;
- maintain relationships with insurance carriers reps; maintain client in multiple agency management and Ben-Admin systems; proficient in Microsoft products; and excellent communication skills to develop and maintain favorable relationships with clients is of utmost importance.
All submissions considered confidential
or email directly to mnugent@aprcareers.com
About APR Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Portland, OR, US
Year founded
2002