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Work Assistant Jobs in New York (NOW HIRING)

Call patients that were Discharged from the ED. * Asst inpatient Social Work staff without patient resources. VIII. EMR knowledge and skills - EPIC * Documents patient care navigator notes. IX. Email ...

Call patients that were Discharged from the ED. * Asst inpatient Social Work staff without patient resources. VIII. EMR knowledge and skills - EPIC * Documents patient care navigator notes. IX. Email ...

Call patients that were Discharged from the ED. * Asst inpatient Social Work staff without patient resources. VIII. EMR knowledge and skills - EPIC * Documents patient care navigator notes. IX. Email ...

Call patients that were Discharged from the ED. * Asst inpatient Social Work staff without patient resources. VIII. EMR knowledge and skills - EPIC * Documents patient care navigator notes. IX. Email ...

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Work Assistant information

What is a work assistant?

Work assistants are professionals who support individuals or teams with administrative, organizational, or operational tasks in the workplace. They may handle scheduling, communication, data entry, document management, and other tasks to help ensure smooth workflow and efficiency. Work assistants play a key role in helping organizations stay organized and allowing other staff members to focus on their core responsibilities.

What are some common challenges work assistants face when supporting multiple team members, and how can they effectively manage their workload?

Work Assistants often juggle tasks for several supervisors or departments, which can lead to competing priorities and time management challenges. To handle this effectively, it’s important to communicate regularly with team members to clarify deadlines and expectations, use task management tools to stay organized, and proactively flag any potential conflicts early. Developing strong organizational and prioritization skills can help Work Assistants balance their workload and maintain a smooth workflow, making them a valuable asset to their team.

What is the difference between Work Assistant vs Office Clerk?

AspectWork AssistantOffice Clerk
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic computer skills
Work EnvironmentVarious settings including manufacturing, retail, or service industriesOffice settings, administrative environments
Employer & Industry UsageUsed across multiple industries to support daily operationsPrimarily in administrative and clerical roles within offices
Common Search & ComparisonOften compared for support roles assisting with tasksCompared for administrative support roles

Work Assistants and Office Clerks both support daily operations but differ mainly in work environment and specific duties. Work Assistants often work in diverse industries, providing hands-on support, while Office Clerks focus on administrative tasks within office settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a work assistant, and why are they important?

To thrive as a Work Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, scheduling tools, and basic data management systems is typically required. Excellent communication, time management, and a proactive attitude are standout soft skills in this role. These skills ensure efficient support of team operations, smooth workflow, and reliable completion of daily tasks.
What are the most commonly searched types of Work jobs in New York? The most popular types of Work jobs in New York are:
What cities in New York are hiring for Work Assistant jobs? Cities in New York with the most Work Assistant job openings:
Infographic showing various Work Assistant job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Full-time

Re-posted 24 days ago


Job description

1. Promote a safe, cooperative and professional health care environment to ensure optimum patient care (as per HR Policy 113c).

2. Adheres to all hospital policies, procedures, rules and regulations, including but not limited to, absenteeism, ETIME, cellular telephone usage, dress code and rules of conduct.

3. Makes Customer Service a priority, treating customers (patients, visitors, and co-workers) in a professional manner, exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely fashion.

4. Demonstrates the standards of performance and behaviors consistent with the DRIVE to Patient-Centered Excellence.

I. Assist the Team in the delivery of the patient care considering age/development level, under the direction of the Professional staff.

  1. Perform tasks as specified by Director of Care Transitions leadership team.
  1. Maintains an orderly flow of patients.
  1. Follows OSHA standards and Infection Control policies.
  1. Seeks direction and supervision, when necessary, but functions independently where appropriate.
  1. Correctly identifies all patients by dual identifier prior to performing any procedures.
  1. Demonstrates flexibility with changing assignments due to staffing needs and adequately manages workload.

II. Performs related clerical duties to ensure continuity of patient care.

  1. Utilizes computer technology in the work area.
  1. Enter data accurately.
  1. Discharges patients and make referrals as indicated by the team
  1. Maintains a safe environment for patients and report unsafe condition to the unit manager.

III. Utilizes communication technique effectively.

  1. Demonstrates a professional caring, respectful approach with patients, families and co-workers.
  1. Understands and respects cultural differences.
  1. Communicates in a pleasant, courteous, respectful manner always.
  1. Maintains confidentiality and privileged communication.
  1. Uses effective communication to assist in directing patient flow.

IV. Assumes responsibilities in knowing St. Barnabas' Policy and Procedures and Standard of Care.

  1. Participate in staff meetings.
  1. Reports promptly to duty.
  1. Complies with St. Barnabas attendance policies.
  1. Follows dress code policies and wears ID badge.
  1. Participates in the Department Quality Improvement Program.
  1. Supports the Mission and philosophy of St. Barnabas Hospital.

V. Educational/Professional Development

  1. Participates in the development of staff members.
  1. Meets annual health assessments requirements.
  1. Identifies learning strengths and needs.
  1. Utilizes staff meetings.
  1. Other duties assigned.

VI. Age Specific Competencies

Adult and Geriatric Population

  1. Modifies approaches based on age-specific needs and responses to treatment.
  1. Uses communication techniques that are age appropriate.

VII. Specifics Navigators' Responsibilities-

  1. Provide information to outpatient substance programs
  1. Provide patients with adequate resources such as housing, food, and legal services. Based on the SDOH.
  1. Referral to community agencies. Meals on wheels
  1. Referral to Health Home.
  1. Call patients that were Discharged from the ED.
  2. Asst inpatient Social Work staff without patient resources.

VIII. EMR knowledge and skills - EPIC

  1. Documents patient care navigator notes.

IX. Email/telephone knowledge and etiquette

  1. Respond to incoming emails and calls in a timely matter.
  1. Ensure out of office notifications are activated on scheduled days off.
  1. Review emails and voicemails on a daily basis.
  1. Associate degree at minimum
  2. Experience/Skills Required
  • Previous experience in a medical setting or 2 years relevant work experience preferred
  • Excellent communication/ interpersonal skills
  • Bilingual preferred
  • Knowledge of computer technology preferred. Successful completion of St. Barnabas Hospital orientation.

SBH Health System logo

About SBH Health System

Sourced by ZipRecruiter

SBH Health System is committed to improving the health, wellness and well-being of the Bronx community. Our diverse healthcare providers and staff are dedicated to providing the highest quality care. We aim to be the healthcare partner of choice by continuously offering superior services and transformative programs that meet the various needs of our community. Our values encompass diversity, respect, integrity, vision, and excellence.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Bronx, NY, US

Year founded

1867