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Wix Customer Service Jobs (NOW HIRING)

Integrated Resources INC

Software Engineer

Newark, DE · On-site

Guides reviews of very complex customers' standards specification and other documentation to ... Experience with Java preferred Experience with C++ preferred Experience with web services preferred.

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Content Marketing Specialist

Saint Louis, MO

We are dedicated to helping our customers produce high-quality products used in everyday life in ... services. The ideal candidate combines a passion for storytelling with the ability to distill ...

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Wix Customer Service information

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How much do wix customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for wix customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Wix Customer Service vs Wix Technical Support?

AspectWix Customer ServiceWix Technical Support
Primary RoleAssist customers with account management, billing, and general inquiriesResolve technical issues related to website functionality and platform features
Required SkillsCustomer service skills, communication, basic platform knowledgeTechnical troubleshooting, platform expertise, problem-solving skills
Work EnvironmentCustomer support centers, remote support, online chatTechnical support centers, remote troubleshooting, online channels

Wix Customer Service focuses on helping users with account, billing, and general questions, while Wix Technical Support specializes in resolving technical issues related to website functionality. Both roles require strong communication skills, but Technical Support demands more technical expertise. Understanding these differences helps users seek the right assistance for their needs.

How does Wix pay me?

Wix Customer Service representatives are typically paid through direct deposit or check, depending on the company's payroll system. Payments are usually issued on a regular schedule, such as weekly or biweekly, and may require completing tax and employment documentation before starting work.

Is there a Wix customer service?

Wix customer service is available to assist users with website building, technical issues, and account management. Support options include live chat, email, and phone support, often accessible through the Wix Help Center or support dashboard. Customer service representatives are trained to help with platform features and troubleshooting.

What is a Wix Customer Service representative?

A Wix Customer Service representative is a professional who assists users with questions or issues related to Wix products and services, such as website building, billing, and account management. They provide support through various channels like email, chat, and phone, helping customers resolve technical problems, understand features, and optimize their use of the Wix platform. These representatives play a crucial role in ensuring customer satisfaction and guiding users to make the most of their Wix experience.

Is Wix a good company to work for?

Wix Customer Service roles are generally considered to offer a supportive work environment with opportunities for remote work and skill development. Employee reviews highlight positive aspects such as flexible schedules and company benefits, though experiences can vary by individual and location.

Is Wix customer service good?

Wix customer service for support roles involves assisting users with website issues, often through live chat, email, or phone. The quality of service can vary based on individual experience, but the role typically requires good communication skills and familiarity with the platform. Overall, Wix provides resources and training to support customer service representatives in resolving user inquiries effectively.

What are the key skills and qualifications needed to thrive as a Wix Customer Service representative, and why are they important?

To thrive as a Wix Customer Service representative, you need a solid understanding of website management, customer support principles, and preferably experience with SaaS platforms. Familiarity with Wix's website builder, CRM systems, and helpdesk tools like Zendesk is typically expected. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills are crucial to efficiently resolve user issues, ensure customer satisfaction, and maintain Wix’s reputation for excellent support.

What are some common challenges faced by Wix Customer Service representatives, and how are they supported in resolving them?

Wix Customer Service representatives often encounter challenges such as troubleshooting complex website issues, guiding users with varying levels of technical skill, and managing multiple inquiries efficiently. To support them, Wix provides comprehensive training, access to a knowledge base, and collaboration with specialized technical teams for escalated cases. Team members work in a collaborative environment, frequently sharing insights and best practices to ensure customer satisfaction and continuous learning.
More about Wix Customer Service jobs
What states have the most Wix Customer Service jobs? States with the most job openings for Wix Customer Service jobs include:
What job categories do people searching Wix Customer Service jobs look for? The top searched job categories for Wix Customer Service jobs are:
Wix Customer Service jobs near you
Infographic showing various Wix Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Software Engineer

Software Engineer

Integrated Resources INC

Newark, DE • On-site

Full-time

Re-posted 26 days ago

Job description

Job Description

Title: Software Engineer 4

Location: Newark, Delaware

Duration: 1 year

Job Description

Guides very complex design, maintenance, enhancement, testing, implementation, and support of software. Guides the development of software test requirements for very complex modules under development, executes very complex test specifications. Develops estimates for very complex modules under development, and estimates own work. Guides reviews of very complex customers' standards specification and other documentation to determine software engineering requirements. Develops presentations of very complex technical findings and developments. Guides the software quality process through the execution of very complex module, subsystem and system test procedures.

Desired Knowledge, Skills, Abilities and Competencies:

Must have at least 3-5 years' experience with C#

Must have experience with a scripting language (PowerShell preferred)

Must have experience writing SQL queries (Oracle, MS SQL Server, or MySQL preferred).

Experience with Java preferred

Experience with C++ preferred

Experience with web services preferred.

Experience with Entity framework preferred

Experience with Visual Studio preferred

Experience with Microsoft Team Foundation Server preferred

Experience with automated testing preferred (Nunit, MSTest).

Must have experience with installer technologies (WIX preferred)

Experience with Public Key Infrastructure preferred

Must have good documentation skills

Must have good communication skills

Must have problem-solving skills

Must be able to work independently

Must have Interpersonal skills

Must be able to learn independently

Additional Information

Looking for W2 candidates only

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About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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