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Wix Customer Service Jobs (NOW HIRING)

Robert Half

Front End Developer

Austin, TX · Remote

$35 - $40/hr

... Wix, in a production support or web content environment. • Familiarity with service request or ... customer service and communication skills, with the ability to respond professionally to ...

New

Akraya Inc.

C#/.net Developer

Hillsboro, OR

$18.50 - $22.75/hr

A multiple award-winning, provider of Staffing and Consulting services, we focus on IT, Engineering ... WinForms, AngularJS, WiX, XML, USB, Works closely with Technical customers to establish ...

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Wix Customer Service information

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$26

How much do wix customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for wix customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Wix Customer Service vs Wix Technical Support?

AspectWix Customer ServiceWix Technical Support
Primary RoleAssist customers with account management, billing, and general inquiriesResolve technical issues related to website functionality and platform features
Required SkillsCustomer service skills, communication, basic platform knowledgeTechnical troubleshooting, platform expertise, problem-solving skills
Work EnvironmentCustomer support centers, remote support, online chatTechnical support centers, remote troubleshooting, online channels

Wix Customer Service focuses on helping users with account, billing, and general questions, while Wix Technical Support specializes in resolving technical issues related to website functionality. Both roles require strong communication skills, but Technical Support demands more technical expertise. Understanding these differences helps users seek the right assistance for their needs.

How does Wix pay me?

Wix Customer Service representatives are typically paid through direct deposit or check, depending on the company's payroll system. Payments are usually issued on a regular schedule, such as weekly or biweekly, and may require completing tax and employment documentation before starting work.

Is there a Wix customer service?

Wix customer service is available to assist users with website building, technical issues, and account management. Support options include live chat, email, and phone support, often accessible through the Wix Help Center or support dashboard. Customer service representatives are trained to help with platform features and troubleshooting.

What is a Wix Customer Service representative?

A Wix Customer Service representative is a professional who assists users with questions or issues related to Wix products and services, such as website building, billing, and account management. They provide support through various channels like email, chat, and phone, helping customers resolve technical problems, understand features, and optimize their use of the Wix platform. These representatives play a crucial role in ensuring customer satisfaction and guiding users to make the most of their Wix experience.

Is Wix a good company to work for?

Wix Customer Service roles are generally considered to offer a supportive work environment with opportunities for remote work and skill development. Employee reviews highlight positive aspects such as flexible schedules and company benefits, though experiences can vary by individual and location.

Is Wix customer service good?

Wix customer service for support roles involves assisting users with website issues, often through live chat, email, or phone. The quality of service can vary based on individual experience, but the role typically requires good communication skills and familiarity with the platform. Overall, Wix provides resources and training to support customer service representatives in resolving user inquiries effectively.

What are the key skills and qualifications needed to thrive as a Wix Customer Service representative, and why are they important?

To thrive as a Wix Customer Service representative, you need a solid understanding of website management, customer support principles, and preferably experience with SaaS platforms. Familiarity with Wix's website builder, CRM systems, and helpdesk tools like Zendesk is typically expected. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills are crucial to efficiently resolve user issues, ensure customer satisfaction, and maintain Wix’s reputation for excellent support.

What are some common challenges faced by Wix Customer Service representatives, and how are they supported in resolving them?

Wix Customer Service representatives often encounter challenges such as troubleshooting complex website issues, guiding users with varying levels of technical skill, and managing multiple inquiries efficiently. To support them, Wix provides comprehensive training, access to a knowledge base, and collaboration with specialized technical teams for escalated cases. Team members work in a collaborative environment, frequently sharing insights and best practices to ensure customer satisfaction and continuous learning.
More about Wix Customer Service jobs
What states have the most Wix Customer Service jobs? States with the most job openings for Wix Customer Service jobs include:
What job categories do people searching Wix Customer Service jobs look for? The top searched job categories for Wix Customer Service jobs are:
Wix Customer Service jobs near you
Infographic showing various Wix Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Front End Developer

Front End Developer

Robert Half

Austin, TX • Remote

$35 - $40/hr

Temporary

Posted 2 days ago

New

Job description

We are looking for a Front End Developer to support a broad portfolio of public-facing websites in Austin, Texas. This Long-term Contract position focuses on maintaining accurate web content, improving site usability, and ensuring a consistent user experience across numerous web properties. The role is fully remote and is well suited for someone who combines strong front-end and CMS skills with a responsive, service-oriented approach to handling website updates and support requests.


Responsibilities:

• Manage ongoing updates to content across a large group of county websites, ensuring information is current, accurate, and clearly presented.

• Refine page layouts and interface elements to improve usability, visual consistency, and overall site quality.

• Review website changes through quality assurance checks to confirm functionality, formatting, and content accuracy before release.

• Process incoming website support requests through a ticketing platform and track work to completion within established timelines.

• Publish time-sensitive notices such as public advisories, meeting information, and other official communications as requested.

• Maintain and update sites built on content management platforms such as WordPress and Wix.

• Collaborate with stakeholders to interpret requested changes and translate them into effective front-end updates.

• Use provided graphic assets to implement approved visual changes while preserving brand and accessibility standards.

• Hands-on experience with HTML, CSS, and front-end development practices for maintaining and enhancing web pages.

• Practical knowledge of CMS platforms, including WordPress and Wix, in a production support or web content environment.

• Familiarity with service request or ticket management tools such as Jira Service Desk, ServiceNow, or similar platforms.

• Ability to manage frequent content changes across multiple websites while maintaining strong attention to detail.

• Experience performing quality assurance for website updates, including validation of links, layout, and displayed content.

• Strong customer service and communication skills, with the ability to respond professionally to stakeholder requests.


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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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