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Wix Customer Service Jobs (NOW HIRING)

Akraya Inc.

C#/.net Developer

Hillsboro, OR · On-site

$18.50 - $22.75/hr

A multiple award-winning, provider of Staffing and Consulting services, we focus on IT, Engineering ... WinForms, AngularJS, WiX, XML, USB, Works closely with Technical customers to establish ...

dct

Content Marketing Specialist

Saint Louis, MO

We are dedicated to helping our customers produce high-quality products used in everyday life in ... services. The ideal candidate combines a passion for storytelling with the ability to distill ...

SonoPath

Be Seen First

Creative Marketing Coordinator

Andover, NJ · On-site

$45K - $55K/yr

Experience with WordPress, Wix, and HubSpot . * Marketing Tools: Familiarity with Canva for quick ... customer service. We're highly focused on providing quality veterinary ultrasound education ...

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Wix Customer Service information

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How much do wix customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for wix customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Wix Customer Service vs Wix Technical Support?

AspectWix Customer ServiceWix Technical Support
Primary RoleAssist customers with account management, billing, and general inquiriesResolve technical issues related to website functionality and platform features
Required SkillsCustomer service skills, communication, basic platform knowledgeTechnical troubleshooting, platform expertise, problem-solving skills
Work EnvironmentCustomer support centers, remote support, online chatTechnical support centers, remote troubleshooting, online channels

Wix Customer Service focuses on helping users with account, billing, and general questions, while Wix Technical Support specializes in resolving technical issues related to website functionality. Both roles require strong communication skills, but Technical Support demands more technical expertise. Understanding these differences helps users seek the right assistance for their needs.

What is a Wix Customer Service representative?

A Wix Customer Service representative is a professional who assists users with questions or issues related to Wix products and services, such as website building, billing, and account management. They provide support through various channels like email, chat, and phone, helping customers resolve technical problems, understand features, and optimize their use of the Wix platform. These representatives play a crucial role in ensuring customer satisfaction and guiding users to make the most of their Wix experience.

What are the key skills and qualifications needed to thrive as a Wix Customer Service representative, and why are they important?

To thrive as a Wix Customer Service representative, you need a solid understanding of website management, customer support principles, and preferably experience with SaaS platforms. Familiarity with Wix's website builder, CRM systems, and helpdesk tools like Zendesk is typically expected. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills are crucial to efficiently resolve user issues, ensure customer satisfaction, and maintain Wix’s reputation for excellent support.

What are some common challenges faced by Wix Customer Service representatives, and how are they supported in resolving them?

Wix Customer Service representatives often encounter challenges such as troubleshooting complex website issues, guiding users with varying levels of technical skill, and managing multiple inquiries efficiently. To support them, Wix provides comprehensive training, access to a knowledge base, and collaboration with specialized technical teams for escalated cases. Team members work in a collaborative environment, frequently sharing insights and best practices to ensure customer satisfaction and continuous learning.
More about Wix Customer Service jobs
What states have the most Wix Customer Service jobs? States with the most job openings for Wix Customer Service jobs include:
What job categories do people searching Wix Customer Service jobs look for? The top searched job categories for Wix Customer Service jobs are:
Wix Customer Service jobs near you
Infographic showing various Wix Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
MKTG309: Website Content Developer

MKTG309: Website Content Developer

JerseySTEM, Inc.

Remote

Other

Posted 22 days ago

Job description

About JerseySTEM
All JerseySTEM roles are pro-bono (unpaid) positions.
JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.
Members contribute their professional skills and leverage their networks in service of the organization's gender-equity agenda.
Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K-12 educators, retirees, veterans, interns, and students are exempt from the deposit.
Overview
This is a pro-bono volunteer position.
The role is responsible for developing and modifying JerseySTEM's WIX platform website content.
Responsibilities
  • Make recommendations for a website platform.
  • Collaborate with Marketing Team and other areas of JerseySTEM to identify website needs.
  • Develop a priority list of website design needs and enhancements.
  • Edit/Add/Modify the website platform based on internal customer needs.

Qualifications
  • 2-3 years with WIX or Word Press website design
  • Experience working in a member or mission-driven organization a plus
  • Enjoy collaborating and seeing projects through to completion
  • BA/BS in related field or equivalent experience

Weekly Time Commitment
  • 3-5 hours/week

Location
  • This is a Virtual Opportunity, with no fixed address.

This is a pro-bono volunteer position.
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Website Content Developer

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