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Wireless Customer Service Representative Jobs (NOW HIRING)

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni, Inc.

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Catalina, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Catalina, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

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Wireless Customer Service Representative information

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$9

$18

$26

How much do wireless customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Wireless Customer Service Representative do?

A Wireless Customer Service Representative assists customers with inquiries and issues related to wireless services, such as mobile phone plans, billing, device troubleshooting, and account management. They communicate with customers via phone, email, or chat to resolve problems, explain products and services, and process transactions or service changes. Their goal is to ensure customer satisfaction by providing accurate information and efficient solutions.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.

What job makes $10,000 a month without a degree?

A Wireless Customer Service Representative typically does not earn $10,000 a month without significant experience or bonuses. High earnings in customer service roles are uncommon without advanced skills, certifications, or management responsibilities. Most roles with such income levels usually require specialized training or leadership positions.

What are the key skills and qualifications needed to thrive as a Wireless Customer Service Representative, and why are they important?

To thrive as a Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and wireless device troubleshooting is typically required. Patience, active listening, and a positive attitude help you excel in resolving customer inquiries and handling challenging situations. These skills ensure customer satisfaction, efficient service delivery, and contribute to the overall success and reputation of the wireless provider.

What is a wireless customer service representative?

A wireless customer service representative is a professional who assists customers with issues related to wireless devices, plans, and services. They typically handle inquiries, troubleshoot technical problems, and provide information about products, often using customer management software and maintaining good communication skills.

How to make 1000 a week remote?

A Wireless Customer Service Representative can potentially earn $1,000 a week by working full-time, often requiring strong communication skills, product knowledge, and the ability to handle customer inquiries efficiently. Achieving this income may involve working additional hours, earning performance-based bonuses, or taking on higher-paying roles within the customer service field.

What are some common challenges faced by Wireless Customer Service Representatives, and how can they be addressed?

Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, handling technical troubleshooting, and addressing billing concerns. Staying patient and empathetic, while utilizing available support tools and resources, helps in resolving customer issues efficiently. Regular training sessions and collaboration with technical teams can also enhance problem-solving skills and keep representatives updated on new products and services. Adapting to evolving technology and maintaining strong communication within the team are key to overcoming daily challenges.

What is the difference between Wireless Customer Service Representative vs Call Center Customer Service Representative?

AspectWireless Customer Service RepresentativeCall Center Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; training provided on call handling
Work EnvironmentRetail stores, call centers, remote work; focused on wireless servicesCall centers, remote work; handling various industries' customer inquiries
Employer & IndustryWireless carriers, telecom providersVarious industries including telecom, retail, finance
Search & Comparison IntentRoles focused on wireless service support and salesGeneral customer service roles across multiple sectors

The Wireless Customer Service Representative primarily handles wireless service inquiries, sales, and technical support within telecom companies, often requiring specific industry knowledge. In contrast, Call Center Customer Service Representatives provide support across various industries, handling diverse customer questions via call centers. While both roles involve customer interaction and require similar credentials, their work environments and industry focus differ.

More about Wireless Customer Service Representative jobs
What cities are hiring for Wireless Customer Service Representative jobs? Cities with the most Wireless Customer Service Representative job openings:
What job categories do people searching Wireless Customer Service Representative jobs look for? The top searched job categories for Wireless Customer Service Representative jobs are:
Wireless Customer Service Representative jobs near you
Infographic showing various Wireless Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, 1% Temporary, and 5% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Afni

Tucson, AZ • On-site

$17 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Handle inbound calls from customers seeking assistance with their wireless accounts.

  • Troubleshoot and resolve customer inquiries and make account changes.

  • Identify opportunities to enhance the customer experience through upselling wireless products and services.

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

16th of 72 rated call and contact centers

Job description

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and an on-site differential of .50 an hour).

This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.

Why start building your career at Afni?

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?

A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts.  In addition to resolving inquiries, troubleshooting, and making account changes; this role plays a key part in identifying opportunities to enhance the customer's experience through upselling wireless products and services - such as plan upgrades, device features, add-ons, and promotions tailored to meet their needs. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. 

What do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!

  • What are the qualifications to be a Customer Service Representative at Afni? 

    • Six months of customer service experience 
    • Must be 18 years of age 
    • Must have GED or High School Diploma 
    • Must be legally permitted to work in the United States 

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