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Wireless Customer Success Representative Jobs (NOW HIRING)

Zmana

Customer Success Representative

Honolulu, HI · On-site

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on ...

Market Value

Customer Success Representative

Orlando, FL · On-site

$55K - $65K/yr

We are looking for a Customer Success Representative to provide responsive, professional support to customers throughout their experience with the company. This position involves regular customer ...

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Orbus Inc

Customer Success Representative

Woodridge, IL · On-site

$21 - $22/hr

Orbus Customer Success Representative General Summary The Customer Success Representative at Orbus supports and grows some of our largest and most strategic customer relationships. This role delivers ...

Hulk USA

Customer Success Representative

Midland, TX · On-site

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner.

Milliman

Customer Success Representative

Omaha, NE

Customer Success Representative Description: Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of ...

Taranis

Customer Success Representative

Fargo, ND · On-site

Customer Success Representative Fargo · Full-time About The Position Taranis is the world's leading AI-powered crop intelligence platform, providing ag advisors and their growers with data-driven ...

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

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Wireless Customer Success Representative information

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How much do wireless customer success representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for wireless customer success representative in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What does a wireless customer success representative do?

A Wireless Customer Success Representative assists customers with issues related to wireless products and services, such as billing inquiries, technical support, plan changes, and device troubleshooting. They ensure customer satisfaction by providing clear information, resolving concerns efficiently, and offering product recommendations. Their goal is to build strong relationships with customers and help them get the most value from their wireless services.

What are the key skills and qualifications needed to thrive as a wireless customer success representative?

To thrive as a Wireless Customer Success Representative, you need strong communication skills, product knowledge of wireless services, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and wireless troubleshooting tools is commonly required. Outstanding active listening, patience, and problem-solving abilities help build rapport and ensure customer satisfaction. These skills are crucial for resolving issues efficiently, retaining customers, and contributing to a positive brand reputation.

What are some common challenges wireless customer success representatives face when assisting customers, and how can they effectively address them?

Wireless Customer Success Representatives often encounter challenges such as resolving complex technical issues, managing high call volumes, and addressing billing concerns. To effectively handle these situations, it's important to stay up-to-date with product knowledge, practice active listening, and maintain a calm and empathetic demeanor. Collaborating closely with technical support teams and using internal knowledge bases can also help resolve customer issues efficiently. Building strong communication skills and being proactive in following up with customers are key to ensuring satisfaction and loyalty.

What is the difference between Wireless Customer Success Representative vs Wireless Sales Associate?

AspectWireless Customer Success RepresentativeWireless Sales Associate
CredentialsCustomer service experience, communication skillsSales experience, product knowledge
Work EnvironmentCustomer support, troubleshooting, account managementIn-store sales, product demonstrations
Employer & IndustryTelecom providers, customer service centersRetail stores, wireless carriers

The Wireless Customer Success Representative focuses on supporting existing customers through troubleshooting and account management, while the Wireless Sales Associate primarily engages in selling wireless products and services. Both roles require strong communication skills but differ in daily tasks and work environment.

What cities are hiring for Wireless Customer Success Representative jobs?

Cities with the most Wireless Customer Success Representative job openings:

What states have the most Wireless Customer Success Representative jobs?

States with the most job openings for Wireless Customer Success Representative jobs include:

What are popular job titles related to Wireless Customer Success Representative jobs?

For Wireless Customer Success Representative jobs, the most frequently searched job titles are:

Wireless Customer Success Representative jobs near you

Customer Success Representative

Tampa, FL • On-site

Infinity Management Group
See more jobs at Infinity Management Groupexternal

Other

Posted 25 days ago

Job description

Infinity Management Group was founded on the belief that sales should feel like a 5-star service and not just a transaction. In partnership with top-tier home improvement experts, we help educate customers on quality home improvement and construction services - all while providing our team entry points into rewarding professional pathways.


Our Customer Success Representatives serve as brand ambassadors, communicators, and community protectors. We don’t just sell solutions; we represent peace of mind. Our team prides itself on sales and account management done right, careers done better, and impact done daily.


What You’ll Be Doing

Help customers feel safe, supported, and empowered in this performance-based role. As a Customer Success Representative, you’ll turn home improvement solutions into peace of mind. You’ll work closely with clients to ensure they understand their options, feel heard, and receive top-tier service - all while growing your skills and making a genuine impact.


Your Job As A Customer Success Representative Will Involve:

  • Guiding residential customers through home improvement sales solutions with clarity and compassion, ensuring they feel secure and confident in their choices
  • Addressing questions and concerns with patience and expertise, transforming worries into reassurance
  • Developing tailored recommendations based on customer needs, lifestyle, and property specifics through a sales consultation
  • Following up proactively with customers to check on service satisfaction and offer additional support when needed
  • Collaborating closely with field technicians, service teams, and fellow Customer Success Representatives to deliver seamless customer experiences
  • Keeping detailed, accurate records of customer interactions, preferences, and service plans
  • Meeting and exceeding individual and team sales goals through genuine, needs-based selling
  • Actively participating in training and coaching sessions to enhance your product knowledge and customer engagement skills


What We Look For

The qualifications and skills we seek in a Customer Success Representative include:

  • Strong communication skills: you listen as well as you speak
  • Empathy and patience when dealing with customer concerns or fears
  • Confidence to recommend solutions and guide customers through decisions
  • Ability to multitask in a dynamic, fast-paced environment
  • Basic computer and CRM knowledge
  • Previous experience in customer service, sales, or hospitality is a plus - but not required
  • Self-motivated mindset with a genuine passion for helping people


What You’ll Enjoy

Every Customer Success Representative should benefit from:

  • Industry-leading training with mentorship and continuous learning opportunities
  • Supportive team culture where your voice is heard and valued
  • Opportunities for advancement into senior customer success or leadership roles

Apply