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Wine Associate Jobs in Ohio (NOW HIRING)

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Beer/Wine/Liquor experience * Knowledge of imported and domestic varieties, the flavor profiles and ... Promote trust and respect among associates. * Create an environment that enables customers to feel ...

Beer/Wine/Liquor experience * Knowledge of imported and domestic varieties, the flavor profiles and ... Promote trust and respect among associates. * Create an environment that enables customers to feel ...

Beer/Wine/Liquor experience * Knowledge of imported and domestic varieties, the flavor profiles and ... Promote trust and respect among associates. * Create an environment that enables customers to feel ...

The Server - Beer and Wine may be asked to cross-train and work as a Restaurant Worker ... Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to ...

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Wine Associate information

What are common challenges faced by wine associates, and how can they address them?

Wine Associates often face challenges such as staying updated on a wide variety of wines, catering to diverse customer preferences, and handling inventory management. To overcome these, it's helpful to engage in regular tastings, attend industry trainings, and collaborate closely with team members and vendors. Strong communication skills and a willingness to learn can make it easier to recommend wines confidently and build rapport with customers, ensuring a rewarding experience for both staff and guests.

What is the difference between Wine Associate vs Wine Sommelier?

AspectWine AssociateWine Sommelier
CertificationsBasic wine knowledge, sometimes certifications like WSET Level 1 or 2Advanced certifications such as WSET Level 3 or Court of Master Sommeliers
Work EnvironmentRetail stores, wine shops, restaurantsUpscale restaurants, wine bars, hotels
Job ResponsibilitiesAssisting customers, stocking, basic wine recommendationsWine service, tasting, pairing, customer education

While both roles involve wine knowledge, a Wine Associate typically works in retail or casual settings with basic wine expertise, whereas a Wine Sommelier has advanced training and works in fine dining environments, focusing on wine service and pairing. The roles differ mainly in certification level, responsibilities, and work setting, but both require a passion for wine and customer service skills.

What is a wine associate?

Wine Associates are professionals who assist customers in selecting, purchasing, and learning about wines, typically in retail stores, wineries, or restaurants. They provide recommendations based on customer preferences, offer information about different wine varieties, regions, and food pairings, and sometimes handle inventory or organize tastings. Their goal is to enhance the customer experience and increase wine sales by sharing their knowledge and passion for wine.

Is it hard to get a job in the wine industry?

Getting a job as a wine associate can be competitive, but relevant knowledge of wine, customer service skills, and certifications like WSET can improve chances. Entry-level positions often require little experience, but advancement may require industry knowledge and experience. Networking and a passion for wine also help in securing employment in the industry.

What skills and qualifications are needed to thrive as a wine associate?

To thrive as a Wine Associate, you need a solid understanding of wine varieties, tasting techniques, and customer service, often supported by retail or hospitality experience. Familiarity with point-of-sale (POS) systems, inventory management software, and wine certification programs like WSET is valuable. Outstanding interpersonal skills, salesmanship, and enthusiasm for educating customers set top performers apart. These skills ensure excellent customer experiences, drive sales, and help maintain an engaging and knowledgeable retail environment.
What are the most commonly searched types of Wine jobs in Ohio? The most popular types of Wine jobs in Ohio are:
What are popular job titles related to Wine Associate jobs in Ohio? For Wine Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Wine Associate jobs in Ohio look for? The top searched job categories for Wine Associate jobs in Ohio are:
What cities in Ohio are hiring for Wine Associate jobs? Cities in Ohio with the most Wine Associate job openings:
Infographic showing various Wine Associate job openings in Ohio as of July 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 100% In-person job distribution.

Wine & Beer Associate

Heinen's Grocery Store

Chagrin Falls, OH • On-site

$15 - $21/hr

Full-time

PTO

Posted 18 days ago


Heinen's rating

7.8

Company rating: 7.8 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

6th of 122 rated grocery stores


Job description

*Opportunity for promotion*

Company Overview

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 19 in the Cleveland, Ohio area and 4 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

Job Summary

At Heinen’s, our approach to wine & beer centers on creating a “wine & beer shop within a grocery store”. To accomplish this, we look for individuals who have a love for wine & beer and embrace fun, creative ways to bring that vision to life for our customers to share in and experience.

This is a fantastic opportunity to get a taste for the wine and beer business. You will be working alongside a passionate dedicated team and will be able to grow your experience and understanding of wine and beer.

Key Responsibilities

  • Prioritize and manage daily tasks in alignment with changing business needs.
  • Develop and share comprehensive knowledge of the Wine & Beer Department.
  • Collaborate with the Wine & Beer Lead to organize, support, and execute product demonstrations and special events.
  • Leverage product knowledge and promotional information to provide exceptional customer assistance within the Wine & Beer Department.
  • Work collaboratively as part of a team to complete daily operational tasks, including shrink tracking, order writing, stocking, product rotation, and merchandising.
  • Prepare and manage product orders using effective par levels and planning techniques.
  • Ensure compliance with all company policies related to personal conduct and food safety standards.
  • Participate in required corporate meetings and training programs.
  • Perform additional duties as assigned to support department and company objectives.


Qualifications

  • Excellent written and verbal communication skills.
  • Strong sense of urgency with the ability to work independently and efficiently to complete daily responsibilities.
  • Minimum age of 21 years, in compliance with alcohol service regulations.
  • Knowledge of wines from around the world, with the ability to guide customers on product selection and appropriate food pairings.
  • Demonstrated passion for retail, with a strong focus on quality, customer service, organization, and attention to detail.
  • Ability to work with minimal supervision.
  • Production-oriented mindset, capable of performing repetitive tasks while standing for extended periods.
  • Ability to frequently lift and/or move up to 50 pounds.
  • Willingness to work flexible hours as required to meet business needs, including occasional additional hours.
  • Availability to work a non-traditional schedule, including evenings, weekends, and holidays.
  • Ability to work in environments that may occasionally involve exposure to hot or cold conditions.


Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.


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