ZipRecruiter

Log In

1

Wine Associate Jobs in Michigan (NOW HIRING)

Kroger

WINE STEWARD

Macomb, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Kroger

WINE STEWARD

Grosse Pointe Woods, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Kroger

WINE STEWARD

Shelby Township, MI

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Kroger

WINE STEWARD

Dearborn, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

Kroger

WINE STEWARD

Grosse Pointe Woods, MI · On-site

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service ... Knowledge of industry trends in specialty wines and beers as they relate to the consumer

next page

Showing results 1-20

All JobsWine Associate JobsWine Associate Jobs in Michigan

Wine Associate information

What are some common challenges faced by Wine Associates, and how can they effectively address them?

Wine Associates often face challenges such as staying updated on a wide variety of wines, catering to diverse customer preferences, and handling inventory management. To overcome these, it's helpful to engage in regular tastings, attend industry trainings, and collaborate closely with team members and vendors. Strong communication skills and a willingness to learn can make it easier to recommend wines confidently and build rapport with customers, ensuring a rewarding experience for both staff and guests.

What is the difference between Wine Associate vs Wine Sommelier?

AspectWine AssociateWine Sommelier
CertificationsBasic wine knowledge, sometimes certifications like WSET Level 1 or 2Advanced certifications such as WSET Level 3 or Court of Master Sommeliers
Work EnvironmentRetail stores, wine shops, restaurantsUpscale restaurants, wine bars, hotels
Job ResponsibilitiesAssisting customers, stocking, basic wine recommendationsWine service, tasting, pairing, customer education

While both roles involve wine knowledge, a Wine Associate typically works in retail or casual settings with basic wine expertise, whereas a Wine Sommelier has advanced training and works in fine dining environments, focusing on wine service and pairing. The roles differ mainly in certification level, responsibilities, and work setting, but both require a passion for wine and customer service skills.

What are Wine Associates?

Wine Associates are professionals who assist customers in selecting, purchasing, and learning about wines, typically in retail stores, wineries, or restaurants. They provide recommendations based on customer preferences, offer information about different wine varieties, regions, and food pairings, and sometimes handle inventory or organize tastings. Their goal is to enhance the customer experience and increase wine sales by sharing their knowledge and passion for wine.

What are the key skills and qualifications needed to thrive as a Wine Associate, and why are they important?

To thrive as a Wine Associate, you need a solid understanding of wine varieties, tasting techniques, and customer service, often supported by retail or hospitality experience. Familiarity with point-of-sale (POS) systems, inventory management software, and wine certification programs like WSET is valuable. Outstanding interpersonal skills, salesmanship, and enthusiasm for educating customers set top performers apart. These skills ensure excellent customer experiences, drive sales, and help maintain an engaging and knowledgeable retail environment.
What are the most commonly searched types of Wine jobs in Michigan? The most popular types of Wine jobs in Michigan are:
What are popular job titles related to Wine Associate jobs in Michigan? For Wine Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Wine Associate jobs in Michigan look for? The top searched job categories for Wine Associate jobs in Michigan are:
What cities in Michigan are hiring for Wine Associate jobs? Cities in Michigan with the most Wine Associate job openings:
Wine Associate jobs near you
WINE STEWARD

WINE STEWARD

Kroger

Macomb, MI • On-site

Full-time

Posted 23 days ago

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

  • Second language (speaking, reading and/or writing)
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • Knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • Experience working with wine and beer
  • Retail experience
  • Second language (speaking, reading and/or writing)
  • High school education or equivalent
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Pass wine test once employed
  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • Inform customers of wine specials
  • Provide customers with products that they have requested
  • Recommend wine items to customers to ensure they get the products they want and need
  • Assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • Collaborate with store chef for wine tastings and other programs featuring wines
  • Stay current with present, future, seasonal and special ads
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Apply