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Pharmacy Technician

This position provides technical support to Pharmacists in the processing of prescriptions and maintenance of the Pharmacy Department at Old Town Clinic and Blackburn Center. Old Town Clinic and Blackburn Center provide primary care to a population of low-income adults with a broad range of physical, behavioral, and social conditions.

Schedule: Rotating/Variable, between the hours of 8:00am - 6pm, Monday - Friday (Saturday and Sunday off!)

Location: Old Town Clinic (727 W. Burnside St. Portland, OR, 97209)

Compensation: $26.30-$34.90, per hour

Final compensation will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates: Offer max is $30.52, per hour, per our Union contract.

This role is a Union Represented position through; American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your representation here www.afscme.org.

This position could be subject to Recall Rights: This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.

Seniority Bid Window Opens: 7/20/26 Seniority Bid Window Closes: 7/28/26

Minimum Qualifications

• High school diploma or certificate of equivalency.
• Current license with the Oregon State Board of Pharmacy as a Pharmacy Technician prior to start.
• Must have current CPR certification prior to start.
• Must meet CCC privileging requirements as required by FTCA.
• Must adhere to CCC policies and procedures.
• Must pass pre-employment drug screen, TB test, and DHS background check.
• Valid driver's license preferred. If required to drive, you must pass a DMV background check, and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. If required to drive, you must pass an initial driver's training within 60 days of being an approved driver and continued recertification training.
• Central City Concern is committed to a drug-free workplace that encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no accommodation.
• Bilingual preferred.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles and sexual orientations and treat each individual with respect and dignity.

Essential Duties and Responsibilities

• Perform all duties necessary to ensure the safe and accurate preparation of medications, including gathering necessary patient information, entering it into the computer system, counting or pouring medications and labeling containers.
• Train new employees and existing employees when procedures change.
• Participates in the development and implementation of new services.
• Participates in department meetings to evaluate and continuously improve patient services, policies and procedures.
• Accurately and efficiently utilize dispensing system, and EMR.
• Maintain excellent customer service, including answering phones and refill requests from patients, and responding to questions from staff and patients that do not require a Pharmacist's professional expertise or judgment.
• Maintain billing and insurance accuracy by performing on-line billing procedures, calling third-party insurers for clarifications of payments, and assisting in preparation of prior authorization requests.
• Contributes to and continually builds a positive work environment. Maintain a positive attitude towards co-workers and patients alike.
• Effectively communicates with all staff including but not limited to other technicians, Technician Operations Manager, Pharmacy Operations Manager/PIC, Director of Pharmacy, any other clinic staff, etc. regarding but not limited to current projects, workflow improvement strategies, and overall pharmacy systems management.
• Performs the technician operations of the Pharmacy in a cost-effective manner, including monitoring of inventory and pricing, supporting day-to-day operations, and assuring adequate resources are available to meet customer needs.
• Works in collaboration with Pharmacist(s) and technicians to develop and meet departmental goals and objectives.
• Coordinating at least one of the pharmacy's prescription filling services, as assigned, including but not limited to appointment base, bubble packing, and Parata, or be involved in maintaining and improving pharmacy systems including but not limited to inventory control, workflow, and/or auditing processes.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned

Additional Duties If Driving

• Prepare and be accountable for the position's delivery schedule and patient caseload, navigating driving routes, adjusting to traffic while ensuring timely deliveries
• Troubleshoot any potential issues or concerns during the delivery process, escalating to the appropriate personnel when necessary

Skills and Abilities

• Ability to consider the impacts and outcomes for underserved communities during decision-making processes.
• Ability to consider impacts of systems of oppression, structural racism, and individual bias on client outcomes.
• Understands pharmacy operations.
• Knowledge of medical terminology, various insurance plans and formularies.
• Basic algebra and general chemistry knowledge.
• Modern office procedures and methods, including computer systems.
• Proficiency with Microsoft Excel and Word.
• Principles and procedures of record keeping and reporting.
• Ability to communicate effectively, orally and in writing.
• Must be able to work within an integrated, multidisciplinary setting.

Benefits: Central City Concern offers an incredible benefits package to our Regular/FT employees.

• Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25% in the first year, 6% in the second year, and 8% in the 3rd year.
• Up to 11 recognized Holidays + 2 Personal Holidays. (dependent on work schedule).
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.