Benefits: - 401(k) matching
- Company car
- Health insurance
Installation Manager | Leadership & Field Operations
Window World of YoungstownCan you lead a crew and win over a customer?Window World of Youngstown is looking for a hands-on Installation Manager who is as comfortable bending metal on a brake as they are navigating a difficult conversation with a homeowner. As part of the Moran family's network of locations, we don't just "sub out" work and hope for the best-we lead our teams with integrity and a focus on the "Window World Way."
This isn't a "desk job." It's a role for a problem-solver who can manage personalities, enforce high standards, and represent our brand when the pressure is on.
The Role: Management, Mentorship, and Resolution- Leader of the Field: You are the primary point of contact for our installation crews. You'll manage schedules, oversee quality, and ensure our standards are met on every job site.
- The "Face" of Resolution: When a customer is upset or a project hits a snag, you are the one who steps in. You'll use your product knowledge and people skills to turn "headaches" into "five-star reviews."
- Bridge the Gap: You'll work closely with the General Manager and office staff to ensure the field knows what the office is doing-and vice versa.
- Hands-on Support: You aren't afraid to get your hands dirty. Whether it's coaching a new tech or troubleshooting a complex install, you lead by doing.
Why Join the Moran Family Team?- Stability & Growth: Join a family-owned network that has been a leader in the industry for 20+ years.
- Full Benefits Package:
- Competitive biweekly salary.
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- Company Vehicle & Gas Card + Company Phone.
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- Major Medical, Dental, and Vision coverage.
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- Paid Time Off (PTO) and Paid Holidays.
- Culture: We value loyalty over "buzzwords." We work hard, we treat people right, and we support our team's professional development.
What You Bring to the Table:- The "Field" Knowledge: You have deep experience in replacement windows, doors, and siding. You know the tools, you know the techniques, and you can spot a shortcut from a mile away.
- People Management: You know how to motivate independent contractors and internal technicians alike. You can be firm when necessary but always fair.
- Conflict Resolution: You have a "thick skin" and a calm head. You excel at de-escalating upset customers by showing them the value and quality of our process.
- Detail Obsession: You understand that in this business, a 1/4-inch mistake is a big deal. You ensure the job is done right the first time.
- Professionalism: Valid driver's license and the ability to pass a background check are required.
Ready to take the lead in Youngstown?If you are a driven leader who takes pride in workmanship and can handle the "human" side of construction, we want to hear from you.
Apply today to join a team that values your expertise and rewards your resultsCompensation: $55,000.00 - $65,000.00 per year
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price."
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America's largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers' homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World's professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America's leading exterior remodeling company. We're doing the right things, the right way, and we invite you to click the link and apply online today.