Job Summary:
Western Governors University is committed to building a better future through innovative educational pathways. As a Senior Product Manager in the Craft Education Division, you will own Craft's reporting and analytics products, driving initiatives from research to delivery while collaborating with various stakeholders.
Responsibilities:
• Partner closely with product leadership to shape product vision, strategy, and roadmaps aligned to both near-term priorities and long-term goals
• Own key product initiatives end to end, from customer research and ideation through execution and delivery
• Lead discovery by conducting in-depth customer research and synthesizing insights into actionable, well-developed product recommendations
• Present clear options, tradeoffs, and recommendations to support informed product decisions
• Collaborate closely with engineering, data, and technical partners to translate ideas into feasible, high-quality solutions
• Manage internal and external stakeholders by filtering feedback and aligning client needs with broader product strategy
• Lead and participate in agile ceremonies, driving rapid iteration while maintaining alignment with leadership
Qualifications:
Required:
• Ability to work confidently and independently in ambiguous problem spaces while collaborating closely with stakeholders on major decisions.
• Strong customer research skills with a demonstrated ability to translate insights into product improvements and solutions.
• Technical fluency that enables effective collaboration with engineering and technical teams, including asking thoughtful questions and evaluating proposed solutions.
• Experience owning features or initiatives across the full product lifecycle.
• Strong communication skills with the ability to influence without authority.
• Comfort balancing strategic thinking with hands-on execution.
Preferred:
• Familiarity with modern data stacks is preferred.
• Experience with embedded analytics is strongly preferred.
• Experience with regulated reporting (RAPIDS, WIPS, accreditation, healthcare, finance) is a meaningful plus.
Company:
Western Governors University focuses on improving lives by creating pathways to opportunity for its students. Founded in 1997, the company is headquartered in Salt Lake City, USA, with a team of 5001-10000 employees. The company is currently Late Stage.