As a Program Mentor at WGU, you will spend much of your day engaging with students one-on-one via phone, email, or video conferencing to discuss their academic goals, progress, and any challenges they may be facing. You are responsible for creating individualized academic plans, monitoring student performance, and providing proactive outreach to keep students on track. Collaboration with faculty, course instructors, and other mentors is frequent to ensure comprehensive student support. This role typically allows for remote work and flexible scheduling, but a high degree of organization and self-motivation is essential to manage your caseload effectively.