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Behavioral Health Technician/Specialist

Organization Type: Non-Profit, Faith-Based, 100+ Employees

Position Type: Non-Exempt Hourly

Department: Receiving Hope Center (RHC)

Reports to: Behavioral Health Supervisor

Hours: FULL-TIME, 40 hours per week

Location: Receiving Hope Center; Dallas, GA

Position Summary: The Behavioral Health Technician/ Specialist practices healthy boundaries to assist participants with activities of daily living and self-care at the Receiving Hope Center (RHC). This role collaborates with and supports RHC team members across multidisciplinary focus areas, working directly with participants to help implement the treatment plan as prescribed. In order to improve participant skills, the technician provides a supportive environment by modeling and encouraging positive behaviors and discouraging or de-escalating negative behaviors.

Responsibilities (include but are not limited to):

Participant Supervision

• Provide direct supervision to participants, with guidance from behavioral health specialists and supervision from the behavioral health supervisor and coordinator

• Follow all RHC policies and procedures, as well as what is outlined in the Participant Handbook (dress code, procedures for hygiene, medicine administration, etc.)

• Report and record participant progress with various interventions

• As needed, document any critical incidents that occur on assigned shifts

• Develop expertise in at least one of the following areas:

  • Bilingual

  • Nutrition, meal planning, meal preparation – ServSafe Certified

  • Fitness

  • Medication logs, training, and adherence to policies and procedures

  • Pro-social activities

  • Academic assistance

  • Facilities and compliance

  • Therapeutic yoga

Maintaining Program Structure

• Lead skills building groups and activities during non-school hours

• Model behavior management and de-escalation skills to participants and staff on shift

• Actively engage with participants in a group or one-on-one setting to ensure stability in the center and decrease the likelihood of critical incidents

• Follow the schedule laid out in the program

• Complete 15-minute bed checks for participants during sleeping hours

• Complete grocery shopping, meal planning, and meal preparation for participants

• Administer and document medication use of participants

• May administer random drug screens

• Ensure adherence to program guidelines

• Provide safety checks

• Complete accurate and detailed documentation daily

• Assist with security and security support as needed, including responsibilities such as monitoring security cameras and performing routine cleaning

• Provide care to program participants without regard to race, gender, sexuality, ethnicity, religious or spiritual beliefs

• Provide culturally competent care for participants who have a history of trauma

Healthy Living

• Use time on shift to engage with participants and develop intentional relationships

• Cultivate an atmosphere of mutual respect through words and behaviors

• Lead by example in modeling the characteristics of a Mission Driven Professional

• Provide direction and encouragement to program participants

• Practice and teach healthy boundaries to program participants

• Provide support and crisis intervention as needed

• Embody the spirit of a lifelong learner

Professional Qualifications:

• Never have been shown by credible evidence (e.g., a court or jury, a department investigation, or other reliable evidence) to have abused, neglected, sexually exploited, or deprived a child or adult or to have subjected any person to serious injury as a result of intentional or grossly serious injury as a result of intentional or grossly negligent misconduct as evidenced by an oral or written statement to this effect obtained at the time of application and evidence of having made efforts to obtain and evaluate references from previous employers

• Documentation of references (at least two professional and one personal) that attest to the person’s capability of performing the duties of the position and to the person’s suitability of working with or around children and vulnerable populations

• Administrative, organizational, and computer skills including use of email and Microsoft Office suite of products

• Bachelor’s degree in psychology, sociology, social work, education, or a related field

• Minimum 2 years of related experience, such as mental or behavioral health experience with adolescents and families

Position Requirements:

• Moderate local travel required related to participant and program needs, as well as occasional travel for training

• Ability to lift objects up to 25 pounds, work for long periods at a computer, and drive company vehicle as needed

• Ability to administer physical restraints as governed by policies and procedures of programs

• Satisfactory criminal history background check, as well as a satisfactory fingerprint records check determination as required by law

• Clean Motor Vehicle Record

• Documentation from a licensed physician or other licensed healthcare professional of a health screening examination within 30 days of hiring sufficient in scope to identify conditions that may place residents at risk of infection, injury or improper care

• Current evidence of successful completion of a biennial training program in cardiopulmonary resuscitation (CPR) and a triennial training program in first aid which have been offered by a certified or licensed healthcare professional; such programs shall be completed within the first 60 days of employment

• Participation in all required trainings and competency in areas of training content

Skills:

• Strength-based tendencies

• Crisis management

• Communication and collaboration

• Discretion and confidentiality for sensitive or restricted information

• Efficiency and time management across multiple priorities

• Relationship management across Wellspring Living participants, staff, and partners

Core Values:

Creating SPACE At Wellspring Living, we are committed to fostering an inclusive and supportive environment. Our core values, encapsulated in the acronym SPACE, guide our actions and interactions:

• Servant Leadership: We lead with authenticity, humility, and a focus on serving others.

• Power of Community: We believe in the strength of collaboration and recognize that we cannot succeed alone.

• Appreciation for the Individual: We honor diverse experiences, perspectives, and strengths, nurturing an inclusive atmosphere.

• Compelled By Faith: Our Christian faith inspires us to offer compassion and respect, creating a restorative environment.

• Excellence in Care: We are dedicated to providing exceptional care and support that fosters growth and improvement for all involved.