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Director of Emergency Services, RN - Level 1 Trauma Center

$20,000 Sign-On Bonus Available for Qualified Candidates

Lead One of Arizona's Highest-Impact Emergency Departments

Abrazo West Campus is seeking an accomplished RN Emergency Services leader who is ready to make a meaningful impact across one of the West Valley's busiest Level I Trauma Centers. If you are energized by building high-performing teams, improving patient outcomes, mentoring future leaders, and driving operational excellence, this is the opportunity for you.

Located in one of the fastest-growing communities in the country, Abrazo West Campus is a 240-bed Level I Trauma Center, Comprehensive Stroke Center, Chest Pain Center, and Pediatric Preparedness accredited hospital. Our Emergency Services include a 40-bed Emergency Department in Goodyear and a 14-bed freestanding Emergency Department in Buckeye, serving more than 77,000 patients annually with volumes continuing to grow.

Why This Role Is Different

You won't inherit a department that simply needs to be maintained, you'll have the opportunity to shape what's next.

As Director of Emergency Services, you'll partner directly with executive leadership and physician leaders to elevate quality, strengthen culture, improve operational performance, develop future leaders, and position Emergency Services for continued growth.

If you're ready to lead one of the West Valley's most important Emergency Services programs and make a measurable difference for patients, physicians, and caregivers, we'd like to meet you.

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Abrazo West Campus hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Abrazo West Campus, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Abrazo West Campus is recognized for providing exceptional, comprehensive care to patients in West Valley communities. The 200-bed acute care hospital offers advanced services, including the da Vinci Xi surgical platform, Level I Trauma Center, Loop-X system, orthopedics, obstetrics and cardiovascular care.

• Specials Skills: Must be able to utilize independent decision-making skills in a wide variety of situations. Requires a high degree of accuracy in the performance of varied responsibilities. Personal computer skills required. Frequent contact with employees, physicians, customers, community individuals and volunteers. Must be self-motivated to complete work in a timely manner to meet deadlines. Computer skills required.
• Minimum Requirements:
  • Education: Bachelor's Degree in Nursing, Business Administration, Management or related field, or equivalent minimum experience requirements..
  • Experience: Five years experience in nursing management in a hospital setting with three years supervisory experience required.
  • Licensure/Certification: Current Arizona Registered Nurse License.
• Preferred Requirements:

  • Education: MSN

#LI-ST2

• FINANCE
  • Responsible for Budget preparation and adherence based on volume
    Responsible for Supply Chain Management for Department needs
    Monitor productivity/cost per unit of service on a regular basis to meet established budgetary guidelines. -As necessary establish and implement action plans when variances occur
    Plans work assignments and resource allocation with full consideration of timeliness and financial impact
    GROWTH
    Support organization strategies to increase volumes
    Mentors and develops staff
• PEOPLE
  
  • Complete timely 30 day stay interviews and 90 days and annual evaluations
  • Hires, terminates, trains, evaluates performance and supervises staff to provide professional, courteous and timely services
  • Review turnover trends and develop action plans to address unanticipated variances
  • Promotes employee engagement thru staff participation in department operations and activities as measured thru employee engagement tools
  • Appropriately manages staff to ensure compliance with applicable standards, adheres to organization's policies and procedures, including standards of behavior and safety guidelines
  • Enhances communication between various levels of staff, departments and customers to promote a caring and respectful work environment
  • Provides direction and delegation in a positive, professional manner and ensures follow-through
  • Cultivates and promotes staff expertise and knowledge relevant to the needs of the specific environment. Assists with the formation, implementation, and maintenance of policies and procedures, job descriptions, and competencies
  • Performs the necessary edits for Kronos time management system and payroll
  • Develops, reviews and updates policies and procedures, standards of care relevant to the department
• QUALITY
  
  • Maintains and monitors JCAHO and other regulatory requirements
  • Gathers and reports quality indicators generated by department activity
  • Support organization strategies to meet core measure goals
  • Develops and implements action plans to improve patient experience
• SERVICE
  • Engage physicians to promote physician's relations as measured by physician satisfaction survey
  • Assists and/or promotes positive patient experience thru various stages of care as measured by patient satisfaction survey
  • Develops and implements actions plans to improve the overall patient satisfaction scores
  • Promotes excellence in patient experience
  • Interacts effectively and efficiently with management and staff to ensure issues are resolved in a timely manner
  • Assures proper function, maintenance and repair of all instrumentation and equipment, including repair records, service contracts, and preventive maintenance schedules
  • Serves as hospital representative on medical staff committees.
• Other related job tasks or responsibilities as assigned