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Wellness Customer Service Representative Jobs in Michigan

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in ... Comprehensive health and wellness benefits * Generous 401(k) with up to 8% company matching * A ...

Air Lift Company

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

Customer Service Representative Air Lift, a third-generation family-owned company, was founded in ... Comprehensive health and wellness benefits * Generous 401(k) with up to 8% company matching * A ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$49K - $62K/yr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

Wieland

Customer Service Representative

Roseville, MI

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

KYYBA

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$30 - $31/hr

The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

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Wellness Customer Service Representative information

What is a wellness customer service representative?

A Wellness Customer Service Representative is a professional who assists customers with inquiries related to health and wellness products or services. They provide support by answering questions, resolving issues, processing orders, and offering information about wellness programs or products. Their goal is to ensure customer satisfaction while promoting a healthy lifestyle. These representatives often work for wellness centers, health retailers, or companies offering wellness-related products and services.

What are the key skills and qualifications needed to thrive as a wellness customer service representative?

To thrive as a Wellness Customer Service Representative, you need strong communication skills, customer service experience, and a basic understanding of wellness products or services, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and chat/email platforms is typically required. Empathy, patience, and active listening set top performers apart in this role. These skills ensure that customers receive knowledgeable, compassionate support, fostering loyalty and satisfaction in a wellness-focused environment.

How does a wellness customer service representative typically collaborate with health coaches and other wellness professionals?

As a Wellness Customer Service Representative, you often serve as the first point of contact for clients, requiring close collaboration with health coaches and other wellness professionals. You'll relay client questions, schedule appointments, and ensure that clients are directed to the right specialist for their needs. Regular communication with the wellness team helps you stay updated on program offerings and client progress, enabling you to provide accurate, personalized support. This teamwork creates a seamless client experience and contributes to overall client satisfaction.

What is the difference between Wellness Customer Service Representative vs Health Coach?

AspectWellness Customer Service RepresentativeHealth Coach
CredentialsHigh school diploma or equivalent; customer service experienceCertification in health coaching or related field; often requires specialized training
Work EnvironmentCall centers, healthcare organizations, wellness companiesPrivate practice, wellness centers, online platforms
Employer & IndustryHealthcare, wellness, insuranceHealth and wellness industry, fitness centers, corporate wellness programs
Primary FocusHandling customer inquiries, providing information, resolving issuesGuiding clients on health goals, lifestyle changes, personalized coaching

The main difference is that Wellness Customer Service Representatives focus on assisting customers with inquiries and support, while Health Coaches provide personalized health guidance and lifestyle advice. Both roles require strong communication skills, but Health Coaches typically have specialized certifications and work directly with clients on health improvement plans.

What are popular job titles related to Wellness Customer Service Representative jobs in Michigan?

For Wellness Customer Service Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Wellness Customer Service Representative jobs in Michigan look for?

The top searched job categories for Wellness Customer Service Representative jobs in Michigan are:

What cities in Michigan are hiring for Wellness Customer Service Representative jobs?

Cities in Michigan with the most Wellness Customer Service Representative job openings:

Wellness Customer Service Representative jobs near you
Infographic showing various Wellness Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

GreenStone Farm Credit Services

Ionia, MI • Hybrid

$150/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Answer incoming calls, receipting payments and disbursing funds.

  • Provide administrative assistance to mortgage loan processing and loan documentation, including collecting, coordinating, and uploading documentation and facilitating loan closings.

  • Perform tasks such as data entry, loan servicing, maintaining branch operations, and supply ordering.

Job description

At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Customer Service Representative to be the cornerstone of our exceptional service for all customer segments.  This role stands as a vital pillar within our team, directly contributing to our excellent customer service and branch operations. As a Customer Service Representative at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff.

 

Get to know GreenStone

Our $16 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.

 

 

 

Culture

Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.

 

 

What can we offer you?

GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.

GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:

  • 15 vacation days, 12 sick days, and 12 paid holidays per year
  • 401(k) plan - up to a 9% employer contribution/match
  • Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
  • $150/year Logo Wear allowance
  • $400/year Wellness Subsidy/Reimbursement & wellness programs
  • $6,000 lifetime maximum Student Debt repayment program or tuition reimbursement
  • Yearly bonus/incentive opportunity available to all benefit eligible employees

Day in the life of a Customer Service Representative

  • Providing excellent internal and external customer service will be at the core of your daily interactions.
  • This role will consist of daily customer interactions, answering incoming calls, receipting payments, disbursing funds, providing administrative assistance to our mortgage loan processing and loan documentation process.
  • From collecting, coordinating, and uploading documentation to facilitating loan closings to ensure accuracy and customer satisfaction.  
  • You'll be involved in tasks ranging from data entry, loan servicing, maintaining branch operations and supply ordering.
  • 5 days a week in the Ionia office.

 

What Experience can you Bring?

  • HS Diploma or Equivalent
  • 2 + years customer service or office experience required.
  • Banking experience preferred.

What sets you Apart?

  • Communication Expert: Excellent verbal and written communication skills to maintain relationships and provide status updates.
  • Detail-Oriented: Strong attention to detail to accurately enter and verify data.
  • Problem Solver: Ability to resolve issues efficiently and effectively.
  • Multitasking Pro: Skilled in managing multiple tasks and priorities.

GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.

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