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Wellness Customer Service Representative Jobs in Rochester, MI

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

Wieland

Customer Service Representative

Roseville, MI

$49K - $62K/yr

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

Wieland

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will serve as a customer-facing representative with advanced ... Wellness Programs - Wieland encourages participation in our unique and personalized approach to ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Detroit, MI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Farmington, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Detroit, MI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Clinton Township, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Redford, MI · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

U-Haul

Customer Service Representative

Waterford, MI · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Universal Staffing

Customer Service Representative

Oxford, MI

$13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Job Summary The Customer Service Representative is responsible for daily communication with customers regarding their orders, delivery issues, product questions or ...

U-Haul

Customer Service Representative

Rochester Hills, MI · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

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Showing results 1-20

All JobsWellness Customer Service Representative JobsWellness Customer Service Representative Jobs in Rochester, MI

Wellness Customer Service Representative information

See Rochester, MI salary details

$9

$17

$24

How much do wellness customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for wellness customer service representative in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Wellness Customer Service Representative vs Health Coach?

AspectWellness Customer Service RepresentativeHealth Coach
CredentialsHigh school diploma or equivalent; customer service experienceCertification in health coaching or related field; often requires specialized training
Work EnvironmentCall centers, healthcare organizations, wellness companiesPrivate practice, wellness centers, online platforms
Employer & IndustryHealthcare, wellness, insuranceHealth and wellness industry, fitness centers, corporate wellness programs
Primary FocusHandling customer inquiries, providing information, resolving issuesGuiding clients on health goals, lifestyle changes, personalized coaching

The main difference is that Wellness Customer Service Representatives focus on assisting customers with inquiries and support, while Health Coaches provide personalized health guidance and lifestyle advice. Both roles require strong communication skills, but Health Coaches typically have specialized certifications and work directly with clients on health improvement plans.

What is a wellness customer service representative?

A Wellness Customer Service Representative is a professional who assists customers with inquiries related to health and wellness products or services. They provide support by answering questions, resolving issues, processing orders, and offering information about wellness programs or products. Their goal is to ensure customer satisfaction while promoting a healthy lifestyle. These representatives often work for wellness centers, health retailers, or companies offering wellness-related products and services.

How does a wellness customer service representative typically collaborate with health coaches and other wellness professionals?

As a Wellness Customer Service Representative, you often serve as the first point of contact for clients, requiring close collaboration with health coaches and other wellness professionals. You'll relay client questions, schedule appointments, and ensure that clients are directed to the right specialist for their needs. Regular communication with the wellness team helps you stay updated on program offerings and client progress, enabling you to provide accurate, personalized support. This teamwork creates a seamless client experience and contributes to overall client satisfaction.

What are the key skills and qualifications needed to thrive as a wellness customer service representative?

To thrive as a Wellness Customer Service Representative, you need strong communication skills, customer service experience, and a basic understanding of wellness products or services, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and chat/email platforms is typically required. Empathy, patience, and active listening set top performers apart in this role. These skills ensure that customers receive knowledgeable, compassionate support, fostering loyalty and satisfaction in a wellness-focused environment.

What cities near Rochester, MI are hiring for Wellness Customer Service Representative jobs?

Cities near Rochester, MI with the most Wellness Customer Service Representative job openings:

Wellness Customer Service Representative jobs near you
Infographic showing various Wellness Customer Service Representative job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service Representative

Wieland Group

Roseville, MI • On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description


Customer Service Representative
Job Location
US-MI-Roseville
ID
2026-4219
# of Openings
1
Posted Date
3 hours ago(8/6/2026 4:23 PM)
Overview

Wieland - Creating Value for Generations!

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.

Wieland's Cultural Values

Wieland's culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.

Wieland is hiring a Customer Service Representative. The Customer Service Representative will serve as a customer-facing representative with advanced quoting, technical product knowledge, and revenue-impacting responsibilities. This role is located in Roseville, MI and will be fully on-site.

Responsibilities

Customer Service Representative Responsibilities:

    Prepare and present customer quotes, including technical or specialty products
  • Support pricing, returns, and credit processes
  • Serve as a technical resource for products and applications
  • Support purchasing and inventory decisions
  • Manage assigned customer accounts
  • Coordinate expediting, forecasting, and delivery commitments
  • Communicate priorities and support resolving issues across production, purchasing, and logistics
  • Participate in contract review and customer portal management
  • Identify process improvements within customer workflows
  • Enter and maintain customer orders accurately in ERP/CRM systems
  • Respond to routine customer inquiries regarding order status and delivery dates
  • Maintain customer records and documentation
  • Escalate issues by established guidelines
  • Provide coverage support for other CSRs as assigned

Customer Service Representative Qualifications:

  • High school diploma or equivalent required
  • Associate's or higher preferred
  • 3+ years of related experience preferred
  • Proficient / Basic Computer Skills (Microsoft Suite)
  • ERP / MRP System proficiency preferred
  • Quality Awareness
  • Problem Solving and Root Cause Analysis
  • Cross-functional Coordination
  • Excellent Communication Skills
  • Continuous Improvement Mindset
  • Excellent Time Management and Adaptability
  • Attention to Detail and Accountability

Qualifications

Joining Wieland's team gives you...

  • Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
  • Retirement Savings - 401(k) contribution + match.
  • Work/Life Balance - Paid Vacation & Holidays.
  • Growth Opportunities - We have over 9,000+ employees worldwide and 40+ locations in North America alone. Growth opportunities are limitless!
  • Wellness Programs - Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
  • Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.

Apply