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Wellness Customer Service Representative Jobs in Inkster, MI

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The CSR has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. The CSR interfaces with customers as well as internal and ...

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Customer Service Representative

Inkster, MI · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Taylor, MI · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Inkster, MI · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Waterford, MI · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Farmington Hills, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Redford, MI · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Farmington Hills, MI · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

Customer Service Representative

Inkster, MI · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire ...

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Wellness Customer Service Representative information

See Inkster, MI salary details

$9

$17

$25

How much do wellness customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for wellness customer service representative in Inkster, MI is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What is a wellness customer service representative?

A Wellness Customer Service Representative is a professional who assists customers with inquiries related to health and wellness products or services. They provide support by answering questions, resolving issues, processing orders, and offering information about wellness programs or products. Their goal is to ensure customer satisfaction while promoting a healthy lifestyle. These representatives often work for wellness centers, health retailers, or companies offering wellness-related products and services.

What are the key skills and qualifications needed to thrive as a wellness customer service representative?

To thrive as a Wellness Customer Service Representative, you need strong communication skills, customer service experience, and a basic understanding of wellness products or services, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and chat/email platforms is typically required. Empathy, patience, and active listening set top performers apart in this role. These skills ensure that customers receive knowledgeable, compassionate support, fostering loyalty and satisfaction in a wellness-focused environment.

How does a wellness customer service representative typically collaborate with health coaches and other wellness professionals?

As a Wellness Customer Service Representative, you often serve as the first point of contact for clients, requiring close collaboration with health coaches and other wellness professionals. You'll relay client questions, schedule appointments, and ensure that clients are directed to the right specialist for their needs. Regular communication with the wellness team helps you stay updated on program offerings and client progress, enabling you to provide accurate, personalized support. This teamwork creates a seamless client experience and contributes to overall client satisfaction.

What is the difference between Wellness Customer Service Representative vs Health Coach?

AspectWellness Customer Service RepresentativeHealth Coach
CredentialsHigh school diploma or equivalent; customer service experienceCertification in health coaching or related field; often requires specialized training
Work EnvironmentCall centers, healthcare organizations, wellness companiesPrivate practice, wellness centers, online platforms
Employer & IndustryHealthcare, wellness, insuranceHealth and wellness industry, fitness centers, corporate wellness programs
Primary FocusHandling customer inquiries, providing information, resolving issuesGuiding clients on health goals, lifestyle changes, personalized coaching

The main difference is that Wellness Customer Service Representatives focus on assisting customers with inquiries and support, while Health Coaches provide personalized health guidance and lifestyle advice. Both roles require strong communication skills, but Health Coaches typically have specialized certifications and work directly with clients on health improvement plans.

What job categories do people searching Wellness Customer Service Representative jobs in Inkster, MI look for?

The top searched job categories for Wellness Customer Service Representative jobs in Inkster, MI are:

What cities near Inkster, MI are hiring for Wellness Customer Service Representative jobs?

Cities near Inkster, MI with the most Wellness Customer Service Representative job openings:

$14.75 - $20.25/hr

Part-time

Re-posted 23 days ago


National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

35th of 56 rated veterinary


Job description

Customer Service Representative (CSR) - Job Description

Reports To: Hospital Manager / Veterinarian

Part-Time/One Saturday per month

Pay Range: $15-16.50

5750 N Lilley Rd, Canton Mi 48187

Position Summary

The Customer Service Representative (CSR) serves as the first point of contact for clients and is responsible for providing exceptional client service both in person and over the phone. This role supports the veterinary team by scheduling appointments, processing payments, managing medical records, and ensuring a positive client experience throughout their visit. CSRs are also accountable for maintaining front desk standards that create a welcoming, efficient, and professional atmosphere for clients and patients.

Essential Duties & Responsibilities

         Greet clients warmly upon arrival and ensure a welcoming atmosphere.

         Answer phones promptly and professionally, introducing yourself by first name.

         Schedule appointments strategically to optimize doctor and staff efficiency.

         Educate clients on hospital services, wellness plans, and preventive care.

         Accurately check in patients and verify client/pet information.

         Process invoices, payments, and maintain accurate financial records.

         Maintain confidentiality of client and patient records.

         Assist with medication refills, food orders, and prescription requests under DVM guidance.

         Communicate clearly and empathetically with clients regarding patient status, wait times, and follow-up instructions.

         Support the veterinary team by coordinating workflow between front desk and treatment areas.

         Assist in maintaining cleanliness and organization of the reception area.

Qualifications

         High school diploma or equivalent required; associate's degree preferred.

         Previous experience in customer service required, veterinary or medical office experience strongly preferred.

         Excellent communication and interpersonal skills.

         Ability to multitask in a fast-paced environment.

         Strong computer skills and familiarity with scheduling software.

         Ability to remain calm, compassionate, and professional during stressful situations.

Physical Requirements

         Ability to remain standing or seated for extended periods of time.

         Ability to lift up to 25 lbs occasionally.

         Use of hands, phone, and computer keyboard throughout the day.

Work Environment

         Work performed in a veterinary hospital environment with frequent interactions with animals.

         Exposure to noise, odors, and occasional emotional situations with clients.

         Fast-paced environment requiring flexibility and adaptability.

Core Competencies

         Client service orientation.

         Effective communication skills.

         Teamwork and collaboration.

         Conflict resolution and problem-solving.

         Attention to detail and accuracy.

         Empathy and professionalism.


What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


National Veterinary Associates logo

About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996