Troubleshoot connectivity and service-related issues via phone, email, and chat * Support customers ... weekend shifts to support our customers Compensation: Our job titles may span more than one career ...
Troubleshoot connectivity and service-related issues via phone, email, and chat * Support customers ... weekend shifts to support our customers Compensation: Our job titles may span more than one career ...
... support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love ... Able to work a variety of shifts influenced by current business needs (including evenings, weekends ...
... support, leveraging AI tools to effortlessly engage with customers via chat and email. If you love ... Able to work a variety of shifts influenced by current business needs (including evenings, weekends ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Ability to work on the weekends is not required, but preferred. 40 hours a week. Compensation: $42 ...
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Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Ability to work on the weekends is not required, but preferred. 40 hours a week. Compensation: $42 ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
... support clients across the country through inbound calls, email, chat, and text. You'll help ... Morning, evening, and weekend availability required Business Hours: * Monday-Thursday: 7:30 AM - 8 ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
... support clients across the country through inbound calls, email, chat, and text. You'll help ... Morning, evening, and weekend availability required Business Hours: * Monday-Thursday: 7:30 AM - 8 ...
Flexibility to work various shifts, including evenings and weekends * Able to pass a background ... Accurate documentation and attention to detail to support order accuracy * Customer-focused ...
Flexibility to work various shifts, including evenings and weekends * Able to pass a background ... Accurate documentation and attention to detail to support order accuracy * Customer-focused ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
... support clients across the country through inbound calls, email, chat, and text. You'll help ... Morning, evening, and weekend availability required Business Hours: * Monday-Thursday: 7:30 AM - 8 ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
... support clients across the country through inbound calls, email, chat, and text. You'll help ... Morning, evening, and weekend availability required Business Hours: * Monday-Thursday: 7:30 AM - 8 ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Ability to work on the weekends is not required, but preferred. 40 hours a week. Compensation: $42 ...
Quick apply
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Ability to work on the weekends is not required, but preferred. 40 hours a week. Compensation: $42 ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Benefits: * Company parties * Competitive salary * Employee discounts * Paid time off * Parental leave * Training & development * Wellness resources
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Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Benefits: * Company parties * Competitive salary * Employee discounts * Paid time off * Parental leave * Training & development * Wellness resources
$16.75 - $21/hr
You'll lead a small, close-knit support team handling customer enquiries and live chat for our ... This role operates on a rotating roster, including weekends What you'll Enjoy: Culture: you will be ...
$16.75 - $21/hr
You'll lead a small, close-knit support team handling customer enquiries and live chat for our ... This role operates on a rotating roster, including weekends What you'll Enjoy: Culture: you will be ...
Provides proactive front-line candidate communication support, including telephone, email and chat ... weekends. * Assist with LSAC activities, special projects, and routine tasks, as necessary.
Provides proactive front-line candidate communication support, including telephone, email and chat ... weekends. * Assist with LSAC activities, special projects, and routine tasks, as necessary.
Provides proactive front-line candidate communication support, including telephone, email and chat ... weekends. * Assist with LSAC activities, special projects, and routine tasks, as necessary.
Quick apply
Provides proactive front-line candidate communication support, including telephone, email and chat ... weekends. * Assist with LSAC activities, special projects, and routine tasks, as necessary.
$21.78 - $30.53/hr
Provides phone, remote, and chat support for a large customer base whose business functions rely ... weekends and holidays required * Exceptional customer skills, including the ability to diffuse ...
$21.78 - $30.53/hr
Provides phone, remote, and chat support for a large customer base whose business functions rely ... weekends and holidays required * Exceptional customer skills, including the ability to diffuse ...
Radiologist - Flexible Employment Bangor, ME
Bangor, ME · On-site +1
$325K - $406K/yr
No weekends. * True work-from-home lifestyle - Remote workstation provided at no cost * Flexible ... chat support with other physicians, and OneConnect, our dedicated team that supports our ...
Radiologist - Flexible Employment Bangor, ME
Bangor, ME · On-site +1
$325K - $406K/yr
No weekends. * True work-from-home lifestyle - Remote workstation provided at no cost * Flexible ... chat support with other physicians, and OneConnect, our dedicated team that supports our ...
Radiologist - Flexible Employment Bangor, ME
Bangor, ME · Remote
$327K - $409K/yr
No weekends. * True work-from-home lifestyle - Remote workstation provided at no cost * Flexible ... chat support with other physicians, and OneConnect, our dedicated team that supports our ...
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Radiologist - Flexible Employment Bangor, ME
Bangor, ME · Remote
$327K - $409K/yr
No weekends. * True work-from-home lifestyle - Remote workstation provided at no cost * Flexible ... chat support with other physicians, and OneConnect, our dedicated team that supports our ...
Schedule; 7a-5p (4) days during the week with weekend rotation every 4th weekend. UBER provided ... Mental health support with up to five free counseling sessions through the Employee Assistance ...
Schedule; 7a-5p (4) days during the week with weekend rotation every 4th weekend. UBER provided ... Mental health support with up to five free counseling sessions through the Employee Assistance ...
... including some weekends and evenings. • Superior written and spoken communication skills in ... chat support. Founded in , the company is headquartered in Phoenix, Arizona, US, , with a team of ...
... including some weekends and evenings. • Superior written and spoken communication skills in ... chat support. Founded in , the company is headquartered in Phoenix, Arizona, US, , with a team of ...
... calls, emails, chat and web posts in a timely manner while escalating issues for resolution ... Weekend Shift: Sat-Tues 7:00am-6:00pm Essential Functions * Resolve basic customer concerns ...
... calls, emails, chat and web posts in a timely manner while escalating issues for resolution ... Weekend Shift: Sat-Tues 7:00am-6:00pm Essential Functions * Resolve basic customer concerns ...
Customer Service Technical Associate - Tax Content
Kennesaw, GA · On-site
$30K - $56K/yr
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Customer Service Technical Associate - Tax Content
Kennesaw, GA · On-site
$30K - $56K/yr
Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify ... weekend hours during peak season. Job Qualifications Education and Experience: Minimum:
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events ... Chat support Email support CRM (Customer Relationship Management)
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead Starting at $19 hourly
Avon, CT · On-site
$19/hr
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events ... Chat support Email support CRM (Customer Relationship Management)
Customer Service Lead Starting at $19 hourly
Avon, CT · On-site
$19/hr
Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events ... Chat support Email support CRM (Customer Relationship Management)
Weekend Uber Chat Support information
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$20 - $25/hr
Full-time
Medical, Retirement
Re-posted 13 days ago
Job description
As a Customer Service Representative (Concierge) , you’ll be the voice and problem-solver our customers rely on. You’ll play a key role in delivering a best-in-class experience by helping customers navigate everything from installation to troubleshooting—making their day easier and their connection seamless. This position is located in office at our headquarters in Rochester, NY.
Essential Functions
- Serve as the primary point of contact for customers, installers, and internal teams—delivering a best-in-class experience every time
- Troubleshoot connectivity and service-related issues via phone, email, and chat
- Support customers with billing questions, service inquiries, and inbound sales needs
- Communicate technical information in a clear, concise, and approachable way
- Accurately document all customer interactions and resolutions
- Manage multiple priorities in a fast-paced, team-driven environment
- Collaborate across teams and step in to support additional responsibilities as needed
Knowledge, Skills and Abilities
- Strong PC hardware and software knowledge; home networking experience is a plus
- Excellent written and verbal communication skills with a friendly, customer-first approach
- Ability to simplify technical concepts for a non-technical audience
- Strong attention to detail and organizational skills
- Ability to work both independently and collaboratively within a team
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Curiosity and interest in learning how a fiber-optic network is designed, built, and operated
- Bilingual skills are a plus
Education and Experience
- Associate’s degree or equivalent experience preferred
- Because we operate as an essential business, flexibility is key—this role includes non-traditional hours and may require weekend shifts to support our customers
Compensation:
Our job titles may span more than one career level. The pay range for this position is $20.00 - $25.00 an hour. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.
About Greenlight Networks
Sourced by ZipRecruiter
Industry
Internet and it
Company size
11 - 50 Employees
Headquarters location
Rochester, NY, US
Year founded
2011