Kalamazoo, MI · On-site
$600 - $800/wk
... · Dispatch experience is a plus! About Us McDonald's Towing is a family-owned business that has ... Weekend availability Education: * High school or equivalent (Preferred) Experience: * call center ...
Quick apply
Kalamazoo, MI · On-site
$600 - $800/wk
... · Dispatch experience is a plus! About Us McDonald's Towing is a family-owned business that has ... Weekend availability Education: * High school or equivalent (Preferred) Experience: * call center ...
Detroit, MI · On-site
$16.25 - $22/hr
Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles ... Must be able to work flexible hours (nights, weekends, and holidays if required) * Strong customer ...
Quick apply
Detroit, MI · On-site
$16.25 - $22/hr
Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles ... Must be able to work flexible hours (nights, weekends, and holidays if required) * Strong customer ...
Detroit, MI · On-site
$16.25 - $22/hr
Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles ... Must be able to work flexible hours (nights, weekends, and holidays if required) * Strong customer ...
Quick apply
Detroit, MI · On-site
$16.25 - $22/hr
Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles ... Must be able to work flexible hours (nights, weekends, and holidays if required) * Strong customer ...
Detroit, MI · On-site
$16.25 - $22/hr
Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles ... Must be able to work flexible hours (nights, weekends, and holidays if required) * Strong customer ...
Quick apply
Detroit, MI · On-site
$16.25 - $22/hr
Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles ... Must be able to work flexible hours (nights, weekends, and holidays if required) * Strong customer ...
Michigan Center, MI · On-site
$15 - $20/hr
Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...
Michigan Center, MI · On-site
$15 - $20/hr
Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...
Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...
Quick apply
Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...
$15 - $20/hr
Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...
$15 - $20/hr
Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...
| Aspect | Weekend Towing Dispatch | Weekend Tow Truck Driver |
|---|---|---|
| Certifications | Dispatch certifications, CDL optional | Commercial driver's license (CDL), towing certifications |
| Work Environment | Office or remote dispatch center | On-road, roadside, towing locations |
| Employer & Industry | Towing companies, fleet management | Towing companies, roadside assistance |
| Job Focus | Coordinating tow requests, communication | Operating tow trucks, physically towing vehicles |
Weekend Towing Dispatch involves coordinating tow requests and managing communication, typically from an office setting, while Weekend Tow Truck Drivers operate the trucks directly, physically towing vehicles. Both roles are essential in the towing industry but differ in responsibilities, work environment, and required certifications.
$600 - $800/wk
Full-time
Medical, Dental, Vision
Posted 6 days ago
Join the team at McDonald’s Towing & Rescue!
Our dispatchers are responsible for monitoring and maintaining records pertaining to work request, customer requests, completed work request, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for the supervisors. You will also be taking calls from our clients both on the phone and the web. As well as dispatching our drivers efficiently to the services requested by our clients.
If you’re interested in a career with us, we’d love to hear from you! We have a great team environment and flexible scheduling. Come join our fast-paced team and enhance in your career with us today!
Main Responsibilities
· Provide excellent customer service with every call taken.
· The ability to prioritize and answer multiple phone calls in our busy setting.
· Provide our customers with correct and accurate pricing information and processing payments.
· Collect important customer documents and scan them into the invoices.
· Directing and assisting our drivers.
· Release and maintain inventory records.
· Other duties that are assigned.
Qualifications
· Reliable, strong customer service, ability to handle stressful situations, and a professional demeanor.
· Ability to answer multiple phone calls.
· Ability to communicate, read and write in English.
· Accuracy, attention to detail, and ability to see the big picture.
· Works well under pressure.
· Computer literate.
· Acceptable background check and drug screening,
· Dispatch experience is a plus!
About Us
McDonald’s Towing is a family-owned business that has been in the Kalamazoo area for 40 years. We are a leading provider in the Southwest Michigan area for providing superior professional towing, recovery, and specialized towing for police municipalities, accounts, and our everyday customers. We have a multitude of trucks ranging from light-duty to heavy-duty trucks including semis and tractor-trailers. As we continue to grow our company, we want our employees to grow and succeed as well.
Job Types: Full-time, Part-time
Schedule:
Education:
Experience:
Work Location: In person
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