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Taxi Dispatch Jobs in Michigan (NOW HIRING)

First Student

Van Driver

Kalamazoo, MI

$17.50/hr

Communicate with passengers, staff, and dispatch about behavior or delays. * Demonstrate leadership ... History driving with ride share companies or taxi services * Previous experience as a teacher ...

First Student, Inc.

Van Driver

Kalamazoo, MI · On-site

$17.50/hr

Communicate with passengers, staff, and dispatch about behavior or delays. * Demonstrate leadership ... History driving with ride share companies or taxi services * Previous experience as a teacher ...

First Student

School Bus Driver

Southfield, MI · On-site

$23/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student, Inc.

School Bus Driver

Carleton, MI · On-site

$24 - $29/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student

Part-time School Bus Driver

Pontiac, MI · On-site

$25/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student, Inc.

School Bus Driver

Ortonville, MI · On-site

$22/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student

School Bus Driver

Southfield, MI · On-site

$23/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student

School Bus Driver

Troy, MI

$28.50/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student

Part-time School Bus Driver

Pontiac, MI · On-site

$25/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student

School Bus Driver

Southfield, MI

$23/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student

Part-Time School Bus Driver

Niles, MI

$24/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student, Inc.

School Bus Driver

Adrian, MI · On-site

$20.75/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

First Student, Inc.

School Bus Driver

Troy, MI · On-site

$28.50/hr

Communicate with parents, school staff, and dispatch about student behavior or delays ... History driving with ride share companies or taxi services * Previous experience as a teacher, CDL ...

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All JobsTaxi Dispatch JobsTaxi Dispatch Jobs in Michigan

Taxi Dispatch information

See Michigan salary details

$9

$19

$29

How much do taxi dispatch jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for taxi dispatch in Michigan is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.72 per hour, depending on experience, location, and employer.

What does a taxi dispatcher do?

A Taxi Dispatcher is responsible for coordinating taxi drivers and assigning them to customer pick-up locations. They take calls or digital requests from customers, communicate with drivers via radio or dispatch software, and monitor ride statuses to ensure timely service. Dispatchers also handle scheduling, manage unexpected changes or delays, and may resolve customer issues. Their role is crucial for efficient taxi operations and customer satisfaction.

What skills and qualifications are needed to thrive as a taxi dispatcher?

To thrive as a Taxi Dispatcher, you need strong organizational skills, geographic knowledge, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and two-way radio communication is often required. Excellent multitasking, problem-solving abilities, and clear communication make someone stand out in this position. These skills ensure efficient coordination of taxi services, timely responses to customer needs, and smooth operations in a fast-paced environment.

How does a taxi dispatcher manage high-demand periods or unexpected situations during a shift?

Taxi dispatchers often face the challenge of coordinating multiple drivers and responding to a surge in ride requests during peak hours or special events. They use specialized dispatch software to track vehicle locations, prioritize urgent calls, and communicate efficiently with drivers to redistribute resources as needed. Successful dispatchers remain calm under pressure, make quick decisions, and work closely with both drivers and customer service teams to ensure timely pickups and resolve issues as they arise.

What is the difference between Taxi Dispatch vs Taxi Driver?

AspectTaxi DispatchTaxi Driver
CredentialsMay require dispatching or customer service experience, sometimes a driver’s licenseValid driver’s license, clean driving record, possibly a background check
Work EnvironmentOffice or centralized dispatch center, using communication systemsOn the road, driving a taxi or ride-share vehicle
Employer & Industry UsageTaxi companies, ride-sharing platforms, transportation servicesIndependent or employed taxi service driver
Search & Comparison IntentPeople looking for dispatching roles or coordinating taxi servicesIndividuals seeking driving jobs or ride-hailing opportunities

Taxi Dispatch involves coordinating rides, managing communication, and assigning drivers, often from an office setting. Taxi Drivers operate vehicles directly, providing transportation to passengers. While dispatchers focus on planning and communication, drivers focus on driving and customer service. Both roles are essential in the taxi industry and often work closely together.

How do you become a taxi dispatcher?

To become a taxi dispatcher, candidates typically need a high school diploma or equivalent and should have good communication and organizational skills. Experience with dispatching software or customer service is often preferred, and some employers provide on-the-job training. Certification is not usually required but can improve job prospects.

Is it hard to get hired as a taxi dispatcher?

Getting hired as a taxi dispatcher typically requires good communication skills, familiarity with dispatch software, and the ability to work in a fast-paced environment. While some positions may prefer prior experience or a relevant license, entry-level roles are often available for those with strong organizational skills and a flexible schedule.

What are popular job titles related to Taxi Dispatch jobs in Michigan?

For Taxi Dispatch jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Taxi Dispatch jobs in Michigan look for?

The top searched job categories for Taxi Dispatch jobs in Michigan are:

Taxi Dispatch jobs near you
Infographic showing various Taxi Dispatch job openings in Michigan as of August 2026, with employment types broken down into 10% Full Time, 88% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,939 per year, or $19.2 per hour.

Police Dispatcher

Eastern Michigan University

Ypsilanti, MI

Full-time

Re-posted 17 days ago

Eastern Michigan University rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

520th of 628 rated colleges and universities

Job description

Police Dispatcher

Apply now Job no: 495285
Work type: Staff Full Time
Location: Ypsilanti
Categories: Public Safety

Title: Police Dispatcher

Employee Classification: CS

Pay Grade: CS 06

Division: Public Safety

Subdivision: Public Safety

Department: Public Safety

Campus Location: Main Campus

General Summary

Receive and dispatch emergency and non-emergency calls and alarms for police officers and other emergency personnel. Maintain a safety link between the department, officers, and the University community. EMU Dispatch is a single position primary public safety answering point (receives all 911 calls) for the University community.

Principal Duties and Responsibilities

  • Dispatch and deploy police officers and emergency personnel.
  • Communicate to emergency personnel data received regarding emergency and non-emergency inquiries from citizens; provide backup data regarding necessary information received from the inquiry; route information to the correct source.
  • Answer and respond to all calls that come into the Police Department's three (3) non-emergency lines and two (2) 911 lines; answer all calls to EMU when the main switchboard is closed; and answer after-hours parking and Physical Plant emergency/maintenance calls.
  • Operate two (2) radio systems (one an 800 MHz county-wide radio system and the other a VHF radio system monitoring three (3) frequencies); in addition to five (5) computer systems, a paging system, and a tornado/emergency siren.Monitor and respond to parking and Physical Plant radios.
  • Monitor Ypsilanti City Police and Washtenaw County sheriff radio traffic for information that might involve EMU.
  • Operate and monitor support information system such as LEIN (Law Enforcement Information Network), NCIC (National Crime Information Center), NLETS (National Law Enforcement Telecommunications System).
  • Enter all EMU felony warrants, PPO (personal protection orders), and Breathalyzer results in the LEIN computer system.
  • Audit all EMU warrants in the LEIN computer system.
  • Enter information onto the support systems to assist officers in gathering information.
  • Retrieve information from Banner as requested by sworn personnel so as to assist with investigations.
  • Monitor, evaluate and dispatch the appropriate response to more than 500 emergency alarms and items of surveillance equipment as installed in the dispatch area.
  • Retrieve CCTV images as requested by police personnel.
  • Sell overnight guest parking permits, hand out internet ordered parking permits, and accepts payment for impounded vehicles due to parking tickets.
  • Respond to citizens' general inquiries on the phone or at the front desk.
  • Monitor location and activities of parking enforcers and student support staff for Parking and SEEUS; monitor and respond to contracted security guards, when needed.
  • Perform related departmental duties, as required.

Minimum Qualifications:

Ability to read, write, interpret instructions and perform basic arithmetic.

The Completion of a high school education is necessary.

Data entry experience with the ability to search for information and records using a computer system and by manual means is necessary.

Ability to exercise good judgment, speak in a clear manner in order to communicate on a radio system, and to listen and transcribe correctly (verbally and in writing) the exact information received.

The ability to apply police protocol, utilize sound judgment skills, act quickly and accurately, and maintain a calm manner in stressful and emergency situations is necessary.

Ability to multi-task and monitor simultaneous visual, manual, and hearing mechanical devices is necessary.

Applicants must successfully pass a clerical test*, an oral review, a criminal records background check, and a law enforcement background investigation.

Preferred Qualifications:

College coursework or an Associate's degree is desirable.

Experience with Microsoft Office is desirable.

One-year prior experience as a dispatcher for a public safety agency, taxi cab service, an ambulance company, or delivery service is desirable.

General knowledge of EMU is desirable.

Strong customer service skills are desirable.

A specific typing speed may be required depending on department needs and will be noted at time of posting.

Special Instructions:

There are currently two openings for this position.

Appointment Percentage:

100%

Advertised: 17 Jul 2026 Eastern Daylight Time
Applications close: 17 Sep 2026 Eastern Daylight Time

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