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Towing Dispatch Jobs in Michigan (NOW HIRING)

Bob Adams Towing

Be Seen First

Dispatcher /Office Manager

Birmingham, MI · On-site

$18.50 - $24.75/hr

Duties: Take incoming calls for towing service, police impounds, and accidents. Coordinate and dispatch multiple drivers. Deliver exceptional Customer Service. Process paperwork and maintain ...

New

Bob Adams Towing

Be Seen First

Dispatcher /Office Manager

Birmingham, MI · On-site

$18.50 - $24.75/hr

Duties: Take incoming calls for towing service, police impounds, and accidents. Coordinate and dispatch multiple drivers. Deliver exceptional Customer Service. Process paperwork and maintain ...

New

Bob Adams Towing

Be Seen First

Dispatcher /Office Manager

Birmingham, MI · On-site

$18.50 - $24.75/hr

Duties: Take incoming calls for towing service, police impounds, and accidents. Coordinate and dispatch multiple drivers. Deliver exceptional Customer Service. Process paperwork and maintain ...

New

Ritchie Bros.

Dispatcher

Byron Center, MI · On-site

The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the ...

McDonald's Towing

Tow Truck Operator

Kalamazoo, MI · On-site

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and ... with the dispatchers. · The ability to perform a truck inspection daily and identify any truck ...

McDonald's Towing

Heavy Truck Driver

Kalamazoo, MI · On-site

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and ... with the dispatchers. · The ability to perform a truck inspection daily and identify any truck ...

Bobbys TCB Towing Service Inc

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Bobbys TCB Towing Service Inc

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Bobbys TCB Towing Service Inc

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Willbee

Tow Truck Driver - Phelps

Michigan Center, MI · On-site

$15 - $20/hr

Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...

Willbee

Tow Truck Driver - Phelps

Michigan Center, MI · On-site

$15 - $20/hr

Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...

H&H Mobil

Dispatcher/Cashier

East Lansing, MI · On-site

$15 - $18/hr

Your responsibilities will include: - Managing dispatch operations to coordinate efficient scheduling and service delivery for both our towing service and our auto repair shop. - Handling customer ...

JERRYS TOWING & RECOVERY INC

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick ...

JERRYS TOWING & RECOVERY INC

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick ...

JERRYS TOWING & RECOVERY INC

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick ...

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All JobsTowing Dispatch JobsTowing Dispatch Jobs in Michigan

Towing Dispatch information

See Michigan salary details

$9

$18

$28

How much do towing dispatch jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for towing dispatch in Michigan is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.96 per hour, depending on experience, location, and employer.

What is a towing dispatcher?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.

What skills and qualifications are needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

What are the most commonly searched types of Towing Dispatch jobs in Michigan?

The most popular types of Towing Dispatch jobs in Michigan are:

What are popular job titles related to Towing Dispatch jobs in Michigan?

For Towing Dispatch jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Towing Dispatch jobs in Michigan look for?

The top searched job categories for Towing Dispatch jobs in Michigan are:

What cities in Michigan are hiring for Towing Dispatch jobs?

Cities in Michigan with the most Towing Dispatch job openings:

Towing Dispatch jobs near you
Infographic showing various Towing Dispatch job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,471 per year, or $18.5 per hour.

Dispatcher /Office Manager

Bob Adams Towing

Birmingham, MI • On-site

$18.50 - $24.75/hr

Full-time

Medical, Dental, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Dispatcher / Towing

New opening with a local family-owned growing Towing business. This position will be located in our Birmingham/ Auburn Hills offices and will be 40 hours per week with a flexible work schedule from 7am to 7pm Monday thru Friday, or part-time flexible schedule including weekends.

Duties:

Take incoming calls for towing service, police impounds, and accidents.
Coordinate and dispatch multiple drivers.

Deliver exceptional Customer Service.

Process paperwork and maintain compliance with all requirements for the laws of towing and impounds.
Administrative and clerical duties.
Abandoned vehicle auction management.
Billing and collection of towing services.

Requirements:

Phones skills are a must

Emergency call center or dispatch experience.

Excellent computer skills.
Strong work ethic, self-motivated, and very organized.
Strong desire to help people and solve challenging problems.
Able to work under pressure

Job Types: Full-time, Part-time

Pay 19.00 to 24.75