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Towing Dispatch Jobs in Michigan (NOW HIRING)

Ritchie Bros.

Dispatcher

Byron Center, MI · On-site

$23 - $23.62/hr

The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities * Direct activities related to towing operations and on-time performance goals. * Manage tow ...

Ritchie Bros.

Dispatcher

Byron Center, MI

The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the ...

McDonald's Towing

Tow Truck Operator

Kalamazoo, MI · On-site

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and ... with the dispatchers. · The ability to perform a truck inspection daily and identify any truck ...

McDonald's Towing

Heavy Truck Driver

Kalamazoo, MI · On-site

Join the team at McDonald's Towing & Rescue! Our drivers are responsible for efficiently and ... with the dispatchers. · The ability to perform a truck inspection daily and identify any truck ...

Bobbys TCB Towing Service Inc

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Bobbys TCB Towing Service Inc

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Bobbys TCB Towing Service Inc

Tow Truck Driver

Detroit, MI · On-site

$16.25 - $22/hr

Respond promptly to dispatch calls for towing, recovery, or roadside assistance * Handle vehicles with care and professionalism * Complete all required paperwork and digital reports accurately

Willbee

Tow Truck Driver - Phelps

Michigan Center, MI · On-site

$15 - $20/hr

Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...

Willbee

Tow Truck Driver - Phelps

Michigan Center, MI · On-site

$15 - $20/hr

Work with dispatch to calculate out the most efficient and effective driving routes. Inform ... Phelps Towing is an equal employment opportunity employer with a dedication to customer ...

JERRYS TOWING & RECOVERY INC

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick ...

JERRYS TOWING & RECOVERY INC

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick ...

JERRYS TOWING & RECOVERY INC

Dispatcher

Sparta, MI · On-site

$18 - $20/hr

Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick ...

UACL Logistics LLC

Dispatcher

Warren, MI · On-site

... towing, clean-up, re-power, load coordination and reporting * Collaborate with all stakeholders (customer service, payroll clerks, dispatch, and management) to address questions, formulate ...

UACL Logistics LLC

Dispatcher

Warren, MI · On-site

... towing, clean-up, re-power, load coordination and reporting * Collaborate with all stakeholders (customer service, payroll clerks, dispatch, and management) to address questions, formulate ...

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All JobsTowing Dispatch JobsTowing Dispatch Jobs in Michigan

Towing Dispatch information

See Michigan salary details

$9

$18

$28

How much do towing dispatch jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for towing dispatch in Michigan is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.96 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

What is a towing dispatcher?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.
What are the most commonly searched types of Towing Dispatch jobs in Michigan? The most popular types of Towing Dispatch jobs in Michigan are:
What are popular job titles related to Towing Dispatch jobs in Michigan? For Towing Dispatch jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Towing Dispatch jobs in Michigan look for? The top searched job categories for Towing Dispatch jobs in Michigan are:
What cities in Michigan are hiring for Towing Dispatch jobs? Cities in Michigan with the most Towing Dispatch job openings:
Towing Dispatch jobs near you
Infographic showing various Towing Dispatch job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $38,471 per year, or $18.5 per hour.

Dispatcher / Office (Full/Part time)

Troy's Towing

Detroit, MI • On-site

$15 - $18/hr

Full-time

Life, Retirement, PTO

Re-posted 21 days ago

Job description

Responsive recruiter
Benefits:
  • 401(k) matching
  • Paid time off
  • Bonus based on performance
  • Competitive salary
  • Signing bonus

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • 401k
  • Aflac
  • Life Insurance
  • Legal Shield

Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.
Responsibilities
  • Receive inbound emergency and non-emergency calls
  • Collect and document information from callers
  • Prioritize calls according to the level of urgency
  • Transmit information to the appropriate person or department
  • Direct response units to appropriate location
  • Monitor status of response team
  • Provide impound information to owners
  • Release impounded vehicles back to owners

Qualifications
  • High school diploma/GED
  • Previous experience as a Dispatcher or in a similar position
  • Excellent typing and data entry skills
  • Understanding of best practices and procedures for emergency response situations
  • Strong verbal and written communication skills
  • Highly organized with the ability to multitask and prioritize projects
  • Ability to work well under pressure
  • Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).

Compensation: $15.00 - $18.00 per hour
24/7 Towing Services and Cash for Junk Cars
Established in 1996, Troy's Towing is fast and reliable, offering a personal touch with all the jobs we undertake-whether they involve junk car purchase, heavy-duty towing, or something else. We've built an excellent reputation over the years, resulting from our on-going commitment to complete customer satisfaction! Because we understand that breakdowns and accidents can be extremely stressful, we strive to do everything we can to minimize the disruption of unforeseen roadside circumstances on our clients.
Join Our TEAM!
We are looking for a few great people! We are always looking for great and qualified people to join our team at Troy's Towing, Inc. To be considered for employment all applicants must meet the following conditions:
  • Have a high school diploma or GED
  • Excellent customer service skills
  • Excellent communication skills
  • Be professional at times
  • Be a self starter
  • Pass a pre-employment drug test and random drug test (once employed)
  • Flexibility to work any shift including nights, weekends and holidays
  • Neat, organized and ability to pay attention to detail
  • Positive and upbeat attitude
Troy's Towing logo

About Troy's Towing

Sourced by ZipRecruiter

Established in 1996, Troy’s Towing is fast and reliable, offering a personal touch with all the jobs we undertake—whether they involve junk car purchase, heavy-duty towing, or something else. We’ve built an excellent reputation over the years, resulting from our on-going commitment to complete customer satisfaction! Because we understand that breakdowns and accidents can be extremely stressful, we strive to do everything we can to minimize the disruption of unforeseen roadside circumstances on our clients. We’re open, honest, and we’ll do our best to keep your wait time to a minimum! Troy's Towing is always here to help our fellow motorists. We specialize in some of the lowest prices, and focus on the safety of all our valued customers and their vehicles! So if you're having vehicle problems and need your vehicle towed to a body shop or a dealership, it's our privilege to jump into action on your behalf. We’re prepared to handle tractor towing, rig towing, semi towing, tractor-trailer towing, flat truck towing, box truck hauling, U-Haul towing, and more. It's easy to count on the Troy's Towing team, because we provide experienced, professional drivers, and a state-of-the-art fleet that features damage-free towing technology.

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

Detroit, MI, US

Social media

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