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Weekend Technical Jobs in Madison, WI (NOW HIRING)

Nelnet, Inc.

Technical Writer

Madison, WI · On-site

$70K - $80K/yr

Technical writing at NDS has changed. AI generates content. This role shapes, validates, and structures it. As an IT Technical Writer, you will translate complex technical information into accurate ...

Apple

US-Technical Specialist

Madison, WI · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line ...

NELNET BUSINESS SOLUTIONS

Technical Writer

Madison, WI · On-site

$70K - $80K/yr

Technical writing at NDS has changed. AI generates content. This role shapes, validates, and structures it. As an IT Technical Writer, you will translate complex technical information into accurate ...

Tormach Inc

Technical Support Specialist I

Madison, WI · On-site

... Some weekends and evenings may be required for project-based work or shows What YOU Bring Minimum of a 2-year technical degree in CNC machining, programming, and/or robotics Bachelors degree in ...

DeLaval

Technical Support Specialist

Waunakee, WI · On-site

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...

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All JobsTechnical JobsWeekend Technical JobsWeekend Technical Jobs in Madison, WI

Weekend Technical information

See Madison, WI salary details

$14

$26

$45

How much do weekend technical jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend technical in Madison, WI is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What is the difference between Weekend Technical vs Weekend IT Support Specialist?

AspectWeekend TechnicalWeekend IT Support Specialist
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, Microsoft Certified, or similar
Work EnvironmentOn-site technical tasks, hardware setup, troubleshootingHelp desk, remote support, hardware/software troubleshooting
Industry UsageIT services, retail, manufacturing, technical support roles

Weekend Technical roles typically involve hands-on hardware and network troubleshooting, often requiring certifications like CompTIA A+. Weekend IT Support Specialists focus on remote or on-site user support, resolving software and hardware issues. Both roles serve the IT industry but differ mainly in scope and environment.

What does a Weekend Technical do?

A Weekend Technical is a professional who provides technical support and services during weekends, often in IT, broadcasting, or event production environments. Their responsibilities may include troubleshooting equipment, maintaining systems, and ensuring smooth technical operations outside of regular business hours. Weekend Technicals are essential for organizations that operate continuously or have events during weekends, as they ensure any technical issues are promptly addressed. This role may require a broad knowledge of various technologies and excellent problem-solving skills.

What does a typical weekend look like for someone in a Weekend Technical role, and how does the work schedule differ from standard weekday positions?

In a Weekend Technical position, you can expect your primary work hours to be during weekends, often covering shifts that extend into evenings or nights to ensure continuous technical support. The role typically involves troubleshooting urgent issues, performing maintenance, and supporting end-users or systems while many weekday staff are off. This schedule allows for more autonomy and can mean handling a broader range of technical challenges independently. Collaboration often occurs remotely with on-call colleagues or through shift handovers, and strong communication skills are important for smooth transitions between teams. The unique schedule can also offer flexibility during the week and opportunities to gain experience managing critical incidents.

What are the key skills and qualifications needed to thrive as a Weekend Technical Support Specialist, and why are they important?

To thrive as a Weekend Technical Support Specialist, you need a solid understanding of troubleshooting, IT fundamentals, and customer service, typically supported by a relevant degree or technical certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is commonly required. Strong communication, patience, and multitasking abilities help you resolve issues efficiently and maintain user satisfaction during off-peak hours. These skills ensure reliable technical support coverage, minimize downtime, and uphold service quality when regular staff may not be available.
What are the most commonly searched types of Technical jobs in Madison, WI? The most popular types of Technical jobs in Madison, WI are:
What job categories do people searching Weekend Technical jobs in Madison, WI look for? The top searched job categories for Weekend Technical jobs in Madison, WI are:
Weekend Technical jobs near you
Infographic showing various Weekend Technical job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,592 per year, or $26.2 per hour.
Customer Experience Technical Representative - Weekend Core

Customer Experience Technical Representative - Weekend Core

Generac

Jefferson, WI • On-site

Full-time

Re-posted 3 days ago

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

304th of 430 rated machine equipment manufacturers

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


Primary Purpose

The Customer Experience Technical Representative is a key contributor in delivering Generac's "Customer First" promise. Being a Customer Experience Technical Representative requires understanding of technical product information to provide informed decisions and recommendations. This role is responsible for providing excellent customer care by using knowledge of company products and resources to provide accurate information, answer questions and ensure final resolution.

We are looking for people who will be able to work from Fridays to Mondays consistently. Each shift is 10 hours long and will start between 7:00am CT - 9:00am CT depending on the schedule.

Major Responsibilities
  • Ability to pass product and process testing following training
  • Receives and documents all customer interactions in real time
  • Corresponds to customer interactions via email, phone, text or chat
  • Maintains contact center metrics including customer satisfaction, productivity and adherence
  • Responds to and resolves customer technical and non-technical inquiries and issues
  • Assists customers with installation and issue resolution in the moment
  • Assists customers with troubleshooting issues and offer accurate information in the moment
  • Seeks out answers to customer questions utilizing the product material and tools available remaining current on products, services and promotions
  • Maintains product knowledge through training and continuing education
  • Escalates more complex inquiries or complaints appropriately to specialized teams
  • Maintain Outlook email inbox, calendar, and tasks regularly
  • Other duties as assigned and the following:
  • Flexible to work overtime hours to meet customer & business need
  • Data entry
Minimum Job Requirements

Education

High School Diploma or GED

Work Experience

1 year experience in a customer service role or technical troubleshooting

Knowledge / Skills / Abilities

  • Technical Aptitude: Ability to excel at technical tasks
  • Results Oriented: Achieves successful outcomes
  • Supportive: Provides encouragement to peers
  • Disciplined: Ability to reliably adhere to policy and process
  • Forward thinking: Continuous Improvement mindset
  • Ability to de-escalate: Conflict resolution skill set
  • Coachable: Open to learning and development
  • Responsibility: Accountability for honest and ethical conduct
  • Receptiveness: Open to receive information and its potential value
  • Empathy: The ability to express other experiences
  • Independent Initiative: Ability to think for themselves and act when necessary
  • Analytical Thinking: Ability to identify problems and solution
  • Communication: Excellent verbal and written communication skills
Preferred Job Requirements

Work Experience

  • Contact Center experience with troubleshooting
  • Experience handling a high volume of inbound calls
  • ERP: Previous experience using SAP or equivalent
  • CRM: Pervious experience using SAP or Salesforce
  • Office Platform: Basic use of Microsoft Office Suite including teams, outlook, calendar
  • Bilingual Spanish
Physical Requirements and Working Conditions

While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

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"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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