Toronto, ON · On-site +1
Escalate inquiries to senior technical support or software engineers accordingly * Provide feedback to the Product Team on what features or enhancements may improve the product What You Bring * 1 ...
Toronto, ON · On-site +1
Escalate inquiries to senior technical support or software engineers accordingly * Provide feedback to the Product Team on what features or enhancements may improve the product What You Bring * 1 ...
This role is intended to strengthen our local presence and provide technical support to clients ... remote engineering teams. Why should you join Norda Stelo? . Opportunity to support major ...
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This role is intended to strengthen our local presence and provide technical support to clients ... remote engineering teams. Why should you join Norda Stelo? . Opportunity to support major ...
Toronto, ON · Remote
CA$104K - CA$145K/yr
Technical escalation & resolution * Serve as the primary escalation point for Tier 3+ incidents ... Enjoy half days before long weekends Your Health, Your Way Flexible health and dental plans for ...
Toronto, ON · Remote
CA$104K - CA$145K/yr
Technical escalation & resolution * Serve as the primary escalation point for Tier 3+ incidents ... Enjoy half days before long weekends Your Health, Your Way Flexible health and dental plans for ...
Provide specialist support and interact closely with other departments: QA/QC, Safety, Construction ... Professional Engineer or Structural Engineer license, or ability to become a licensed PE/SE
Provide specialist support and interact closely with other departments: QA/QC, Safety, Construction ... Professional Engineer or Structural Engineer license, or ability to become a licensed PE/SE
Working for a company like Smile Digital Health means supporting our mandate for ... Develop and maintain technical relationships with our core Cloud Service Providers. * Implement and ...
Working for a company like Smile Digital Health means supporting our mandate for ... Develop and maintain technical relationships with our core Cloud Service Providers. * Implement and ...
Toronto, ON · Remote
CA$80/hr
... Engineering . * High attention to detail . * Exceptional written and verbal communication skills ... Submit form Resources & Support * For details about the interview process and platform information ...
Quick apply
Toronto, ON · Remote
CA$80/hr
... Engineering . * High attention to detail . * Exceptional written and verbal communication skills ... Submit form Resources & Support * For details about the interview process and platform information ...
Working for a company like Smile Digital Health means supporting our mandate for ... Excellent written and verbal communication skills; able to convey technical issues clearly to both ...
Working for a company like Smile Digital Health means supporting our mandate for ... Excellent written and verbal communication skills; able to convey technical issues clearly to both ...
Toronto, ON · Remote
$110K - $130K/yr
Remote Company: Zero To One Strategic Reporting to: SR&ED Program Director Type: Full-time, Remote ... Our team includes former CRA auditors, software engineers, and grant strategists who are passionate ...
Toronto, ON · Remote
$110K - $130K/yr
Remote Company: Zero To One Strategic Reporting to: SR&ED Program Director Type: Full-time, Remote ... Our team includes former CRA auditors, software engineers, and grant strategists who are passionate ...
Toronto, ON · On-site +1
CA$149K - CA$207K/yr
... decisions to non-technical stakeholders o Interest in agentic AI and next-generation AI ... This ensures we can provide timely and effective support tailored to each client's needs. While ...
Toronto, ON · On-site +1
CA$149K - CA$207K/yr
... decisions to non-technical stakeholders o Interest in agentic AI and next-generation AI ... This ensures we can provide timely and effective support tailored to each client's needs. While ...
Toronto, ON · Remote
CA$150K - CA$170K/yr
Finally, you bring the right level of technical expertise to guide the team through serious ... A Culture of Sharing & Support From Power-Ups and book clubs to tech talks and hackathons , we ...
Toronto, ON · Remote
CA$150K - CA$170K/yr
Finally, you bring the right level of technical expertise to guide the team through serious ... A Culture of Sharing & Support From Power-Ups and book clubs to tech talks and hackathons , we ...
Toronto, ON · Remote
$140K - $237K/yr
The cloud was built to run software, not to support AI-native development workflows. As the world ... with a small engineering office in Vienna/Austria 🇦🇹 and remote team members from 25 ...
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Toronto, ON · Remote
$140K - $237K/yr
The cloud was built to run software, not to support AI-native development workflows. As the world ... with a small engineering office in Vienna/Austria 🇦🇹 and remote team members from 25 ...
This role partners closely with Product Management, Engineering, Architecture, Design, and Business ... Establish program governance, facilitate executive reporting, and support strategic decision-making.
Quick apply
This role partners closely with Product Management, Engineering, Architecture, Design, and Business ... Establish program governance, facilitate executive reporting, and support strategic decision-making.
Toronto, ON · Remote
CA$104K - CA$145K/yr
As a Senior Developer, you will utilize your technical expertise to hold high standards when ... A Culture of Sharing & Support From Power-Ups and book clubs to tech talks and hackathons , we ...
Toronto, ON · Remote
CA$104K - CA$145K/yr
As a Senior Developer, you will utilize your technical expertise to hold high standards when ... A Culture of Sharing & Support From Power-Ups and book clubs to tech talks and hackathons , we ...
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Travel throughout the Greater Toronto Area and occasionally to remote locations to support project ... Build technical expertise through mentorship, exposure to diverse projects, and ongoing ...
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Travel throughout the Greater Toronto Area and occasionally to remote locations to support project ... Build technical expertise through mentorship, exposure to diverse projects, and ongoing ...
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Travel throughout the Greater Toronto Area and occasionally to remote locations to support project ... Build technical expertise through mentorship, exposure to diverse projects, and ongoing ...
Aurora, ON · On-site +1
CA$31.20 - CA$43/hr
Travel throughout the Greater Toronto Area and occasionally to remote locations to support project ... Build technical expertise through mentorship, exposure to diverse projects, and ongoing ...
Mississauga, ON · On-site +1
This role can be remote but needs to be able to visit local businesses in the GTA. What you'll do ... Troubleshoot complex technical support incidents and problems for our customers. * Manage and ...
Mississauga, ON · On-site +1
This role can be remote but needs to be able to visit local businesses in the GTA. What you'll do ... Troubleshoot complex technical support incidents and problems for our customers. * Manage and ...
Toronto, ON · Remote
$220K - $340K/yr
The cloud was built to run software, not to support AI-native development workflows. As the world ... with a small engineering office in Vienna/Austria 🇦🇹 and remote team members from 25 ...
Quick apply
Toronto, ON · Remote
$220K - $340K/yr
The cloud was built to run software, not to support AI-native development workflows. As the world ... with a small engineering office in Vienna/Austria 🇦🇹 and remote team members from 25 ...
Toronto, ON · Remote
CA$58K - CA$96K/yr
Remote Reference code: 133824 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... Provide technical support for cloud-based applications and infrastructure. Troubleshoot and resolve ...
Toronto, ON · Remote
CA$58K - CA$96K/yr
Remote Reference code: 133824 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... Provide technical support for cloud-based applications and infrastructure. Troubleshoot and resolve ...
Toronto, ON · Remote
CA$85/hr
About the job Mercor connects elite creative and technical talent with leading AI research labs ... Submit form Resources & Support * For details about the interview process and platform information ...
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Toronto, ON · Remote
CA$85/hr
About the job Mercor connects elite creative and technical talent with leading AI research labs ... Submit form Resources & Support * For details about the interview process and platform information ...
Toronto, ON · Remote
CA$8/hr
Support software releases and production issue resolution as needed Continuous Improvement ... technical excellence. * Join a remote-first organization where your ideas are heard, your work has ...
Toronto, ON · Remote
CA$8/hr
Support software releases and production issue resolution as needed Continuous Improvement ... technical excellence. * Join a remote-first organization where your ideas are heard, your work has ...
| Aspect | Weekend Technical Support Engineer Remote | Weekend Customer Support Specialist Remote |
|---|---|---|
| Required Credentials | Technical certifications (e.g., CompTIA, Cisco), technical knowledge | Customer service skills, basic technical understanding |
| Work Environment | Technical troubleshooting, remote support tools | Customer interaction, issue resolution via chat or phone |
| Employer & Industry Usage | IT companies, tech support providers | Retail, telecom, service industries |
| Common Search & Comparison Intent | Technical skills, remote troubleshooting | Customer service, communication skills |
The Weekend Technical Support Engineer Remote focuses on technical troubleshooting and resolving complex issues, requiring technical certifications. In contrast, the Weekend Customer Support Specialist Remote emphasizes customer communication and issue resolution, often with less technical certification. Both roles are remote and weekend-based but serve different customer needs within their industries.
Full-time
Re-posted 21 days ago
Product Support Specialist
Viv Technologies
At Viv Technologies, we're passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We're proud to support some of North America's biggest home care operators. Together, we help tens of thousands of clients safely age in the comfort of their homes.
Position Summary
The Product Support Specialist is responsible for investigating and recreating issue reports, assisting the Implementation Team with customer support, and diagnosing issues. The role acts as the first-line of debugging and problem-solving for both internal and external stakeholders. This role is essential to ensuring that our customers can run their operations smoothly and are satisfied with their experience, and that product quality is maintained and improved.
The Product Support Specialist will have the opportunity to interact with cross-functional teams and learn about many different aspects of product and IT management.
This role is based in Toronto.
Though we're currently working remotely, we're only considering candidates who reside in or are in easy reach of the GTA.
What You'll Be Doing
What You Bring
What We Offer
We embrace the uniqueness and perspectives of the community of people who work here and our clients. Fostering an environment that reflects and supports diversity, equity, and inclusion is one important way in which we do this
We welcome candidates with disabilities. Related questions/requests may be sent to hello@vivtechnologies.com.
