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Weekend Springhill Suites Marriott Jobs in Indiana

Springhill Suites Marriott

Front Desk Agent

Fort Wayne, IN

$14.25 - $18/hr

The SpringHill Suites Fort Wayne Southwest is seeking a part-time Front Desk Agent. Candidates must ... Availability to include weekends. * Ability to lift up to 30 pounds. * Strong interpersonal ...

Springhill Suites Marriott

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

Front Desk Agent The SpringHill Suites Fort Wayne Southwest is seeking a part-time Front Desk Agent ... Availability to include weekends. * Ability to lift up to 30 pounds. * Strong interpersonal ...

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Weekend Springhill Suites Marriott information

What are the key skills and qualifications needed to thrive as a Weekend Front Desk Associate at Springhill Suites Marriott, and why are they important?

To thrive as a Weekend Front Desk Associate at Springhill Suites Marriott, you need strong customer service skills, attention to detail, and preferably prior hospitality experience or relevant training. Familiarity with property management systems (such as Marriott's internal booking software), payment processing platforms, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this guest-facing role. These skills and qualities are crucial for ensuring a positive guest experience, smooth hotel operations, and effective resolution of guest issues.

What are Weekend Springhill Suites Marriott jobs?

Weekend Springhill Suites Marriott jobs refer to positions at Springhill Suites by Marriott that primarily require employees to work on weekends. These roles can include front desk associates, housekeeping staff, maintenance workers, breakfast attendants, and other hospitality positions. Weekend shifts are essential for hotels to maintain high service standards during busy periods when many guests check in and out. Working weekends typically involves providing customer service, managing reservations, ensuring cleanliness, and addressing guest needs. These jobs offer flexibility and are ideal for individuals seeking part-time or supplemental work.

What is the difference between Weekend Springhill Suites Marriott vs Front Desk Agent?

AspectWeekend Springhill Suites MarriottFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, guest interaction, weekends and eveningsHotel front desk, guest interaction, shifts may vary
Industry UsagePart of hotel operations, often weekend shiftsFrontline hotel staff, often weekend and evening shifts

Weekend Springhill Suites Marriott and Front Desk Agent roles both involve guest service at hotels, requiring similar credentials and work environments. The main difference is that "Weekend Springhill Suites Marriott" refers to a specific shift or position within the Marriott hotel chain, often emphasizing weekend work, while "Front Desk Agent" is a broader job title applicable across various hotel brands. Both roles focus on guest check-in, check-out, and customer service, with similar credential requirements and work settings.

What are the typical responsibilities and expectations for someone working weekend shifts at a Springhill Suites Marriott hotel?

Employees working weekend shifts at Springhill Suites Marriott are often responsible for a combination of guest services, front desk operations, and ensuring a smooth guest experience during the hotel’s busiest periods. You may be expected to handle check-ins and check-outs, answer guest inquiries, resolve any issues promptly, and coordinate with housekeeping and maintenance teams. Weekend shifts can be fast-paced, requiring strong multitasking and communication skills, as well as the ability to remain calm under pressure. Team collaboration is key, as you’ll work closely with colleagues to provide exceptional service and uphold Marriott’s hospitality standards.
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Weekend Springhill Suites Marriott jobs near you

Part Time Front Desk Agent

Springhill Suites Marriott

Fort Wayne, IN

$15/hr

Part-time

Medical

Posted 7 days ago

Job description

Please Note: This is a Part-Time position for the Springhill Suites SW.

The SpringHill Suites Fort Wayne Southwest is seeking a part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with IHG standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Health insurance benefits are available to full-time employees.

Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today.