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Springhill Suites Marriott

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Springhill Suites Marriott

Front Desk Agent

Fort Wayne, IN

$14.25 - $18/hr

The SpringHill Suites Fort Wayne Southwest is seeking a part-time Front Desk Agent. Candidates must ... Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their ...

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Infographic showing various job openings at Springhill Suites Marriott in the United States as of July 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% Physical job distribution.

Part Time Front Desk Agent

Springhill Suites Marriott

Fort Wayne, IN

$15/hr

Part-time

Medical

Posted yesterday

Job description

Please Note: This is a Part-Time position for the Springhill Suites SW.

The SpringHill Suites Fort Wayne Southwest is seeking a part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible.

Duties and Responsibilities:

  • Greet and tend to guests in a positive and friendly manner.
  • Maintain a constant presence at the front desk.
  • Process check-ins and check-outs.
  • Complete required shift-specific checklist.
  • Handle billing, post charges, and collect payments.
  • Manage room availability, create reservations, and answer phone calls.
  • Possess general knowledge about the local area.
  • Anticipate guest needs, recognize issues and respond in a timely manner.
  • Effectively communicate with guests and other staff members.
  • Coordinate with housekeeping staff for room status and guest requests.
  • Manage security of guest information, keys, and cash drawer.
  • Comply with IHG standards and promote brand loyalty.
  • Ensure cleanliness of front desk and lobby areas.
  • Multitask and prioritize work duties for maximum efficiency.
  • Maintain a professional appearance through dress and demeanor.
  • Perform all other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Preferred customer service experience.
  • Preferred experience in the hotel industry.
  • Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates).
  • Availability to include weekends.
  • Ability to lift up to 30 pounds.
  • Strong interpersonal, organizational, and problem solving skills.
  • Computer literacy.
  • Strong written and verbal communication skills.

Health insurance benefits are available to full-time employees.

Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today.