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Weekend Service Desk Jobs in Connecticut (NOW HIRING)

Healthtrax

Service Desk evenings weekends

Avon, CT · On-site

The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

Healthtrax

Service Desk evenings / weekends

Avon, CT · On-site

$17 - $20/hr

The Service Desk is the hub for customer service, fitness & wellness program information . You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

TEKsystems

Service Desk Analyst

New Haven, CT · Hybrid

$20 - $24/hr

They use HP service desk but any prior experience with ticketing system will do. Essential duties of position Identify and analyze hardware, software and network-related problems. Troubleshoot and ...

Dentsu Aegis Network

Junior Service Desk Analyst

Norwalk, CT · On-site

$20.50 - $28/hr

What You Will Do Service Desk & Ticket Management * Support all inbound engagement channels - phone, chat, email, and self-service. * Log and manage incidents accurately, capturing symptoms ...

Healthtrax

Front Desk Service and Selling

Avon, CT · On-site

$17 - $20/hr

... members during your front service desk shifts all performed in a manner that fosters member ... The Ideal Candidate is looking for a varied work schedule that includes some evenings; weekends and ...

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Weekend Service Desk information

See Connecticut salary details

$8

$19

$36

How much do weekend service desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend service desk in Connecticut is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are the most commonly searched types of Service Desk jobs in Connecticut?

The most popular types of Service Desk jobs in Connecticut are:

What are popular job titles related to Weekend Service Desk jobs in Connecticut?

For Weekend Service Desk jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Connecticut look for?

The top searched job categories for Weekend Service Desk jobs in Connecticut are:

What cities in Connecticut are hiring for Weekend Service Desk jobs?

Cities in Connecticut with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you
Infographic showing various Weekend Service Desk job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,108 per year, or $19.3 per hour.

Service Desk evenings / weekends

Healthtrax Fitness & Wellness

Avon, CT • On-site

$17 - $20/hr

Part-time

Re-posted 28 days ago

Job description

Does everyone tell you how friendly you are? Do you enjoy helping people and making them feel welcomed? This is the customer service role for you.
 The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate, efficient and friendly customer service in person or over the phone. This position is also responsible for general maintenance and cleaning of the reception, member lounge, spot checking throughout the center and towel laundry upkeep. The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services.Our ideal candidate has previous experience in  customer service and ideally ability to learn or do membership sales. This position requires prolonged periods of standing. The candidate demonstrates a can do attitude with common sense, effective written and verbal communication, interpersonal, problem solving, coordination of multiple activities and conflict resolution skills. Must abide by Healthtrax Employee Handbook, be a team player, have strong communication skills and professionalism at all time.
Candidates must have the ability to work in a fast-paced, results-oriented environment have a commitment to fitness and wellness and continuous learning; have an understanding for the bottom-line and business approach to job performance. 
 Flexible schedule, hours vary by center.
 Join the leader in fitness. Since 1979, Healthtrax Fitness & Wellness has been providing fitness and wellness solutions for individuals and employers and is looking for people passionate about fitness and customer service excellence to join our team.