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Weekend Service Desk Jobs in Fairfield, CT (NOW HIRING)

CBIZ, Inc.

Service Desk Analyst I

Melville, NY · On-site

$21 - $28.75/hr

The ability to work after hours and/or weekends as part of a call rotation and when necessary, will ... Be part of the service desk team, providing mostly remote support to our MSP clients. * React to ...

Sourcepass

Service Desk Technician

Melville, NY · On-site

$60K - $70K/yr

POSITION SUMMARY As a Service Desk Technician, you will be responsible for working closely with our clients, providing advanced Level II IT knowledge, tools, and problem-solving skills to determine ...

TEKsystems

Service Desk Analyst

New Haven, CT · Hybrid

$20 - $24/hr

They use HP service desk but any prior experience with ticketing system will do. Essential duties of position Identify and analyze hardware, software and network-related problems. Troubleshoot and ...

Ozkarservices

IT technician/Help Desk Technician

Islandia, NY · On-site

$20.25 - $27.25/hr

Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: * Help Desk or Service ...

New York Sports Clubs

Front Desk Weekend Lead

Huntington, NY · On-site

$17 - $22.50/hr

This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by ...

New York Sports Clubs

Front Desk Weekend Lead

Huntington, NY · On-site

$17 - $22.50/hr

This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by ...

Bulldog Swim Academy

Front Desk

Orange, CT · On-site

$15 - $19.25/hr

... and weekend mornings Competitive Compensation Job Summary We are seeking a friendly and organized ... Friendly and professional disposition sales, customer service, receptionist, or front desk ...

Bulldog Swim Academy

Front Desk

Orange, CT · On-site

$18 - $20/hr

Benefits/Perks * Flexible Scheduling- Afternoon/Evenings and weekend mornings * Competitive ... Friendly and professional disposition * sales, customer service, receptionist, or front desk ...

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All JobsService Desk JobsWeekend Service Desk JobsWeekend Service Desk Jobs in Fairfield, CT

Weekend Service Desk information

See Fairfield, CT salary details

$8

$20

$38

How much do weekend service desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for weekend service desk in Fairfield, CT is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $24.28 per hour, depending on experience, location, and employer.

What is a weekend service desk?

Weekend Service Desk jobs involve providing technical support and assistance to users, typically during weekends when regular support staff may be unavailable. These roles can include troubleshooting hardware and software issues, answering user queries, and escalating more complex problems to higher-level technicians. Weekend Service Desk staff are essential for maintaining IT operations and ensuring that any technical disruptions are addressed promptly, even outside standard business hours.

What are the key skills and qualifications needed to thrive as a weekend service desk professional?

To thrive as a Weekend Service Desk professional, you need strong troubleshooting abilities, a solid understanding of IT fundamentals, and typically a high school diploma or relevant IT certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is important for resolving user issues efficiently. Excellent communication, patience, and multitasking skills help build rapport with users and manage multiple requests under time pressure. These skills and qualities are critical for providing prompt, effective support and maintaining high user satisfaction during off-peak hours.

What are the most common challenges faced by a weekend service desk professional, and how can they be effectively managed?

Weekend Service Desk professionals often encounter unique challenges such as handling higher volumes of urgent issues with reduced staff or support from other departments. Additionally, they may need to resolve problems for users who require immediate assistance outside regular business hours. Effective time management, strong communication skills, and thorough documentation are key to managing these situations. Building familiarity with common issues and maintaining a calm, solution-oriented approach can help ensure a smooth support experience for users during weekends.

What is the difference between Weekend Service Desk vs Help Desk Technician?

AspectWeekend Service DeskHelp Desk Technician
CertificationsITIL, CompTIA A+ often preferredCompTIA A+, HDI Support Center Analyst
Work EnvironmentTypically in IT support centers, on-site or remote during weekendsOffice or remote support, often during weekdays but can include weekends
Employer & IndustryIT service providers, corporate IT departmentsIT support companies, corporate IT teams, tech firms

The Weekend Service Desk primarily handles IT support issues during weekends, often requiring specific certifications like CompTIA A+ and ITIL. Help Desk Technicians provide general technical support during regular hours but may also work weekends. Both roles serve similar industries but differ mainly in scheduling and specific certifications required.

What are popular job titles related to Weekend Service Desk jobs in Fairfield, CT?

For Weekend Service Desk jobs in Fairfield, CT, the most frequently searched job titles are:

What job categories do people searching Weekend Service Desk jobs in Fairfield, CT look for?

The top searched job categories for Weekend Service Desk jobs in Fairfield, CT are:

What cities near Fairfield, CT are hiring for Weekend Service Desk jobs?

Cities near Fairfield, CT with the most Weekend Service Desk job openings:

Weekend Service Desk jobs near you

Service Desk Analyst I

CBIZ, Inc.

Melville, NY • On-site

$21 - $28.75/hr

Full-time

Posted 10 days ago

CBIZ rating

8.0

Company rating: 8.0 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

12th of 22 rated bookkeepers and accountants

Job description


#LI-CF2 #LI-Remote
Responsibilities
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.
CBIZ's Managed Services Technology division is looking for an experienced NOC Technician to support clients.
The NOC Analyst Level 1 will be part of the service desk team, providing mostly remote support to our MSP clients. The shift is Monday-Friday, 8:00 a.m. - 5:00 p.m. ET, with hour for lunch. The ability to work after hours and/or weekends as part of a call rotation and when necessary, will be required.
The NOC Analyst Level I primarily performs technical support for clients related to local and wide area networks, MS Windows personal computers, mobile devices, as well as provides password resets, and adds/modifies users in Active Directory and O365.
Essential Functions and Primary Duties
  • Be part of the service desk team, providing mostly remote support to our MSP clients.
  • React to level 1 service issues, including troubleshooting O365, password resets, internet connectivity, servers, workstations, email, and software applications.
  • Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to achieve resolution.
  • Provide superior customer service by being courteous, knowledgeable, and professional.
  • Respond to and log all inquiries received from clients via telephone, email, or client portal.
  • Create properly formatted tickets on all inquiries in ticket management software.
  • Keep well documented and updated case notes on all tickets daily.
  • Create and maintain client-related documentation.

Preferred Qualifications
  • 2+ years experience in a Service Desk / NOC (or similar) environment.
  • 2+ years supporting and troubleshooting Active Directory, Microsoft Windows desktop and server platforms, Azure and O365.
  • 2+ years supporting and troubleshooting network connectivity issues.
  • 2+ years' experience - Mobile Device Support
  • 1+ years' experience - Server Hardware Technologies Support
  • 1+ years' experience - Corporate Antivirus Support, VPN Connectivity Support
  • Knowledge and experience using a ticketing system such as ConnectWise Manage.
  • Knowledge and experience with Layer 1, 2, and 3 troubleshooting
  • Knowledge and experience with Office 365 Email.
  • Knowledge and experience with patching desktop systems.
  • Professional level verbal and written communication skills.
  • Exceptional customer service and phone etiquette skills.
  • Ability to work on multiple, concurrent tasks and adapt to shifting priorities.
  • Networking
    • Solid understanding of and ability to configure TCP/IP subnetting and troubleshooting Internet connectivity
    • Understanding of routers and firewalls
    • Understanding of Terminal Services & Citrix
    • Understanding of relationship between switches, routers, patch panels and connecting nodes to a network
    • Understanding of DNS services
  • Detail oriented and strong problem-solving capabilities.
  • Strong follow-up skills to ensure that problems are handled in a timely manner.
  • Desire and demonstrated ability to continuously learn (new technologies, client business issues, other job functions, etc.).
  • Data Backup and Recovery Support and Knowledge and experience with using a remote monitoring tool such as ConnectWise Automate are a plus.

Qualifications
Minimum Qualifications
  • High School Diploma or GED equivalent required
  • Proficient use of applicable technology
  • Ability to follow technical instructions and guidelines
  • Able to work in a team environment
  • Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
  • Ability to travel as required by business and on-call availability
  • Able to lift up to 50 lbs

About Us
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

What CBIZ employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CBIZ

Sourced by ZipRecruiter

With over 100 offices and nearly 6,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

Industry

Business management consulting

Company size

5,001 - 10,000 Employees

Headquarters location

Cleveland, OH, US

Year founded

1987

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