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Weekend Remote Customer Success Jobs in California

Tractian

Customer Success Manager

San Diego, CA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Tractian

Customer Success Manager

Los Angeles, CA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring ...

Five9

Associate Customer Success Manager

San Ramon, CA · On-site +1

$129K/yr

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

Impact.com

Customer Success Manager

Santa Barbara, CA · On-site +1

$80K - $95K/yr

As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business ...

59 Pines

Remote Marketing Coordinator

Laguna Beach, CA · Remote

$80K/yr

About Us We're a credible, funded, remote-first startup backed by a growing team. We're pre-launch ... This role is part customer success, part relationship management, part "make sure nobody falls ...

New

Trunk Tools

Sr. Customer Success Manager

San Francisco, CA · On-site +1

$120K - $153K/yr

In this role, you will be responsible for ensuring that our customers achieve success with our ... Learning & Growth stipend Flexible long-term work options (remote and hybrid) Free lunch provided ...

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All JobsCustomer Success JobsWeekend Remote Customer Success JobsWeekend Remote Customer Success Jobs in California

Weekend Remote Customer Success information

What is the difference between Weekend Remote Customer Success vs Weekend Remote Customer Support?

AspectWeekend Remote Customer SuccessWeekend Remote Customer Support
Primary FocusBuilding long-term client relationships, onboarding, and retentionHandling technical issues, troubleshooting, and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentCollaborative with sales and account teams, proactive engagementReactive support, technical tools, ticket systems
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Remote Customer Success focuses on fostering long-term relationships and ensuring customer satisfaction, while Weekend Remote Customer Support primarily addresses technical issues and resolves customer inquiries. Both roles require strong communication skills, but Customer Success emphasizes relationship-building, whereas Customer Support centers on technical troubleshooting.

What are popular job titles related to Weekend Remote Customer Success jobs in California? For Weekend Remote Customer Success jobs in California, the most frequently searched job titles are:
What job categories do people searching Weekend Remote Customer Success jobs in California look for? The top searched job categories for Weekend Remote Customer Success jobs in California are:
Weekend Remote Customer Success jobs near you

Customer Success Manager

Tractian

San Diego, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Customer at TRACTIAN
The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers.
What you'll do
As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs.
Responsibilities
  • Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;
  • Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;
  • Drive customer accounts growth by delivering successful ROI and relationship building;
  • Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects

Requirements
  • Business-driven mindset and customer facing experience;
  • More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;
  • Experience in management of projects and small teams;
  • Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement.
  • Bachelor's degree in Engineering or a related field.
  • Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America.
  • Valid driver's license with a good standing record.
  • Fluency in both English and Spanish (written and verbal), with the ability to conduct professional business conversations in both languages.

Bonus Points
  • Maintenance specific experience with usage of CBM and CMMS tools;
  • Experience in implementing Lean Manufacturing or Six Sigma methodologies

Compensation
Competitive Salary
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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