ZipRecruiter

Log In

2

Weekend Remote Call Center Jobs in Georgia (NOW HIRING)

MCI Careers

Call CenterRepresentative

Savannah, GA · Remote

$13.21 - $16.45/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsWeekend Remote Call Center JobsWeekend Remote Call Center Jobs in Georgia

Weekend Remote Call Center information

What is a weekend remote call center?

A Weekend Remote Call Center job involves working from home to handle customer service, sales, or support calls primarily on weekends. Employees use computers and phones to answer inquiries, resolve issues, and sometimes process orders for various companies. This role is ideal for those seeking flexible, part-time work and can often be done from any location with a reliable internet connection. Weekend remote call center agents need strong communication skills and the ability to work independently.

What are the key skills and qualifications needed to thrive as a weekend remote call center agent?

To thrive as a Weekend Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and remote collaboration tools is essential. Outstanding patience, active listening, and time management are the soft skills that set top agents apart. These competencies ensure prompt, effective customer service and efficient resolution of issues, which are vital for customer satisfaction and business success, especially in a remote setting.

What are some common challenges faced by remote call center agents working weekend shifts, and how can they effectively manage them?

Remote call center agents working weekends often face unique challenges such as balancing work-life commitments, handling higher call volumes during peak times, and maintaining motivation without in-person supervision. To effectively manage these, it's important to establish a dedicated workspace, adhere to a consistent schedule, and proactively communicate with team members and supervisors. Utilizing collaboration tools and participating in virtual team meetings can help foster a sense of connection and support, even during weekend shifts.

What is the difference between Weekend Remote Call Center vs Customer Service Representative?

AspectWeekend Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, primarily inbound callsTypically in-office or remote, regular hours, inbound/outbound calls
Industry UsageCustomer support, telecommunication, retailCustomer support, retail, healthcare, finance
Search & Comparison IntentWeekend Remote Call Center vs Customer Service Representative

The Weekend Remote Call Center and Customer Service Representative roles share similar credentials and work environments, often involving customer support via phone or online. The main difference lies in scheduling; the Weekend Remote Call Center operates primarily on weekends with flexible hours, while Customer Service Representatives may work during regular business hours. Both roles are essential in customer support industries and often overlap in skills and responsibilities.

What are popular job titles related to Weekend Remote Call Center jobs in Georgia?

For Weekend Remote Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Call Center jobs in Georgia look for?

The top searched job categories for Weekend Remote Call Center jobs in Georgia are:

What cities in Georgia are hiring for Weekend Remote Call Center jobs?

Cities in Georgia with the most Weekend Remote Call Center job openings:

Weekend Remote Call Center jobs near you
Infographic showing various Weekend Remote Call Center job openings in Georgia as of September 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 1% In-person, and 99% Remote job distribution.

Call Center Representative Job Openings (SAVANNAH, GA, USA)

Savannah, GA • Remote

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

$13.21 - $16.45/hr

Full-time

Re-posted 19 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring an experienced and customer-driven Call Center Representative to join our team in Savannah. This Call Center Representative role is ideal for individuals who enjoy working in a fast-paced environment and are committed to delivering outstanding customer support.

As a Call Center Representative based in Savannah, you will handle inbound and outbound calls, resolve customer inquiries, and provide service that reflects our company’s quality standards. If you are searching for a reliable and growth-oriented  position, this opportunity may be the right fit for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities: 

  • Manage high-volume inbound and outbound calls as a Call Center Representative in Savannah
  • Provide accurate, timely information on products, services, accounts, and billing
  • Resolve customer concerns and escalate complex cases when required
  • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction
  • Accurately document all customer interactions in the CRM system
  • Follow call scripts, compliance requirements, and all call center procedures
  • Identify cross-sell or upsell opportunities when appropriate
  • Maintain a professional, empathetic approach with every customer

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma / Grade 12 (required)
  • 1–3 years of call center or customer service experience
  • Strong verbal and written communication skills
  • Ability to multitask and perform in a target-driven environment
  • Basic computer skills and experience with CRM or call center tools
  • Flexibility to work shifts as needed

Nice to Have

  • Bilingual or multilingual abilities
  • Familiarity with call center platforms such as Salesforce, Zendesk, or Avaya
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

FacebookTwitter

View All MCI Careers Jobs