Company Overview:
Freestone Property Group is a technology-first property management company dedicated to streamlining operations and enhancing resident satisfaction. We leverage innovative solutions to provide superior service offerings. Freestone Property Group is an affiliate of Greenbrook Partners, a leading investment manager with over $2 billion in assets under management (AUM) and a portfolio encompassing more than 2,000 multifamily units across New York City.
Position Overview:
The Assistant Property Manager supports the day-to-day operations of a portfolio of residential properties. This role is responsible for coordinating maintenance, managing resident communication, supporting leasing and collections efforts, and ensuring operational processes are executed efficiently and consistently. The APM plays a critical role in maintaining resident satisfaction, supporting occupancy goals, and driving overall property performance. This position will be fully remote until the company opens an office in Houston; at that time, the role will become hybrid.
Resident Relations & Communication
Leasing & Occupancy Support
Collections & Delinquency
Compliance & Documentation
Additional Responsibilities:
- Abide by all laws and regulations.
- All other duties as assigned.
Compensation and Benefits:
- Competitive salary ($45,000 - $50,000) plus 20% performance-based bonus potential (paid quarterly)
- Comprehensive health, dental, and vision insurance plans with a generous employer contribution.
- 401(k) plan with a generous company match.
- Generous paid time off and holidays.
- Eligible to work remotely one day a week.
- Opportunities for professional development and career advancement within a dynamic and expanding organization.
Required Skills/Abilities:
- Strong written and verbal communication skills
- Highly organized, detail-oriented, and able to manage multiple tasks at once
- Strong relationship-building skills with residents and team members.
- Extreme attention to detail and the ability to manage competing priorities in a fast-paced environment.
- Experience with Yardi Voyager and Maintenance IQ, preferred
Education and Experience:
- High school diploma or equivalent required; college degree preferred.
- Minimum of 1 year of experience in customer service, hospitality, property management, or administrative roles
The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to hear well enough to communicate via phone or in person to all internal and external customers.
- Must be able to communicate clearly and concisely.
- Normal daily physical activities to include walking, standing, sitting, stooping, bending, pushing and pulling.
- Must be able to read reports and use computer, phone and other general office equipment.
Employment Type: FULL_TIME