About the Job - Quality EngineerJTEKT North America is a global leader in engineering and manufacturing automotive systems, bearing solutions, and high-performance machine tools. Our Vonore, Tennessee location is seeking a driven Quality Engineer ready to ensure product excellence, strengthen customer satisfaction, and contribute to a culture of continuous improvement. In this role, you will act as the voice of the customer, support root-cause analysis, drive corrective actions, and collaborate closely with production, suppliers, and cross-functional teams. You'll support new launches, conduct audits, analyze quality data, and help maintain strong quality, health, safety, and environmental systems.
Summary/PurposeEnsure part quality by addressing end user, customer, internal, or supplier concerns.
Essential Duties and Accountabilities- Support activities maintaining the quality of products within the production process.
- Act as the voice of the customer to JTEKT departments.
- Analyze for root cause and verify corrective action effectiveness for internal and external nonconformances.
- Develop and conduct audits on systems or products.
- Support launch activities for new or revised products.
- Contribute to quality, health, safety, and environmental maintenance.
- Support other JTEKT facilities and travel as required.
- Work daily overtime and weekends as required to complete essential job duties.
- Perform other duties as assigned.
Supervisory ResponsibilitiesThis position has no supervisory responsibilities.
Job Knowledge, Skills, and Abilities- Excellent verbal and written communication skills.
- Ability to work effectively with customers, suppliers, and all levels of the JTEKT organization.
- Self-motivated and able to work without close supervision.
- Strong statistical and analytical skills.
- Experience in tight-tolerance machining and assembly manufacturing.
- Experience using gages such as micrometers and calipers.
- Ability to travel as required.
- Basic knowledge of applicable quality, health, safety, and environmental management systems.
Education and Experience- Bachelor's Degree in Engineering, Math, Physics, or related field.
- 5+ years of quality and/or engineering-related experience in a manufacturing environment.
- ASQ and/or Six Sigma Certification preferred.
Work Environment / Physical Demands- Sit with intermittent walking.
- Manual dexterity for duties such as stapling, collating, sorting, filing, typing, and writing.
- Communicate in person, by phone, or through VOIP.
- Visually read reports and computer screens.
- Maintain a minimum of 8 hours worked/day, 5 days/week.