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Weekend Peer Support Warmline Jobs in Michigan (NOW HIRING)

Elmhurst Home Inc

Peer Support Specialist

Detroit, MI · On-site

$16 - $20.50/hr

The Peer Support Specialist plays a crucial role in providing support and guidance to individuals ... Provide coverage as required by the program including some evenings, weekends, and holidays.

Common Ground

Peer Support (CPSS) - Mobile

Flint, MI · On-site

$21 - $24/hr

Contingent - Seeking candidates open to working weekends. Shifts include 8am to 4pm or 3pm to 11pm ... About You Role requires a MDHHS Certified Peer Support Specialist (CPSS). Provide mobile outreach ...

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Weekend Peer Support Warmline information

What is a Weekend Peer Support Warmline?

A Weekend Peer Support Warmline is a confidential, non-crisis phone service staffed by individuals with lived experience of mental health challenges. It operates specifically during weekends to provide support, empathy, and resources to callers who may be feeling isolated, anxious, or in need of someone to talk to. Unlike emergency hotlines, warmlines focus on offering emotional support rather than crisis intervention, often helping prevent situations from escalating. The staff, known as peer supporters, use their personal experiences to relate to callers and offer understanding and guidance. This service is especially valuable for those seeking support outside of traditional business hours.

What are the key skills and qualifications needed to thrive as a Weekend Peer Support Warmline operator?

To excel as a Weekend Peer Support Warmline operator, you need lived experience with mental health challenges, strong active listening abilities, and often a peer support specialist certification. Familiarity with call center software, basic data entry systems, and crisis intervention protocols is typically required. Outstanding empathy, patience, and nonjudgmental communication skills help build trust and provide effective support to callers. These skills are vital to offering compassionate, reliable assistance and connecting individuals to appropriate resources during vulnerable times.

What are the most common challenges faced by Weekend Peer Support Warmline staff, and how can they prepare for them?

Weekend Peer Support Warmline staff often encounter challenges such as managing high call volumes, supporting callers in emotional distress, and maintaining personal well-being during emotionally intensive shifts. To prepare, it's important to develop strong active listening skills, set healthy boundaries, and practice self-care routines. Collaborating regularly with supervisors and fellow peer supporters can also provide valuable emotional support and opportunities to debrief after difficult calls, helping to prevent burnout and maintain quality service.

What is the difference between Weekend Peer Support Warmline vs Peer Support Specialist?

AspectWeekend Peer Support WarmlinePeer Support Specialist
CredentialsTypically no formal certifications required; training providedOften requires certification or training in peer support or mental health
Work EnvironmentRemote or phone-based support, flexible hours on weekendsIn-person or virtual settings, may include community centers or clinics
Employer & IndustryNonprofits, mental health helplines, community organizationsHealthcare facilities, mental health agencies, community programs

The Weekend Peer Support Warmline primarily offers emotional support via phone during weekends, often with minimal formal credentials. In contrast, a Peer Support Specialist may work in various settings, providing ongoing mental health support, often requiring specific training or certification. Both roles focus on peer-based assistance but differ in scope, environment, and credential requirements.

What are the most commonly searched types of Peer Support Warmline jobs in Michigan?

The most popular types of Peer Support Warmline jobs in Michigan are:

What are popular job titles related to Weekend Peer Support Warmline jobs in Michigan?

For Weekend Peer Support Warmline jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Weekend Peer Support Warmline jobs in Michigan look for?

The top searched job categories for Weekend Peer Support Warmline jobs in Michigan are:

What cities in Michigan are hiring for Weekend Peer Support Warmline jobs?

Cities in Michigan with the most Weekend Peer Support Warmline job openings:

Weekend Peer Support Warmline jobs near you
Infographic showing various Weekend Peer Support Warmline job openings in Michigan as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 98% In-person, 1% Hybrid, and 1% Remote job distribution.

Peer Warmline Specialist - CPRC or CPSS

Common Ground

Pontiac, MI • On-site

$21/hr

Full-time, Part-time

PTO

Posted 4 days ago

Job description

MDHHS Peer Support Specialist Certification (CPSS) 
or
Peer Recovery Coach Certification (CPRC) Required

Full-Time Shifts
10:00 am - 6:00 pm Sunday - Thursday
6:00 pm - 2:00 am Thursday - Monday

Part-Time Shifts
10:00 am - 6:00 pm Friday - Sunday
10:00 am - 6:00 pm Saturday - Monday 

Base Pay: $21 hourly
About you:
The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!
About us:
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Day in the Life
  • Login to helpline applications
  • Accept incoming calls, chats and/or texts
  • Support callers to develop their own coping skills and wellness plans
  • Connect callers to the MiCAL crisis line, as needed
  • Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)
  • Document each encounter while in-call
  • Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support
  • Maintain high level confidentiality while performing all duties
  • Perform other duties as assigned
What you need to apply
  • Permanent year-round Michigan residency
  • High School Diploma or GED equivalent
  • MDHHS Certified Peer Support Specialist
  • Minimum 1 year paid work experience as a MDHHS Peer Support Specialist
  • At-home high speed internet on a private network
  • A private, HIPAA compliant, dedicated office space
What makes us different
  • Non-Profit mission-driven, person-focused environment
  • Opportunity for professional growth
  • Team oriented environment
  • An organizational culture of mental and behavioral health support for all
For your hard work
  • Generous Paid Time Off
  • Shift premiums
  • Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)
  • Competitive wages
Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
 
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
 
Find out more at https://commongroundhelps.org
Click this link to view the full job description: Peer Warmline Specialist

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