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Weekend Mac Support Jobs in California (NOW HIRING)

IT Support Technician

Hawthorne, CA ยท On-site

$38 - $45/hr

PREFERRED SKILLS AND EXPERIENCE: * Experience supporting Mac iOS and Linux environments ... Must be willing to work all shifts, overtime, and/or weekends as needed. COMPENSATION AND BENEFITS:

Yes, we make the best Mac + Cheese in the world, but we're also about being part of something ... And while it's hard work, we support each other and have fun doing it! When you work with us, you ...

Yes, we make the best Mac + Cheese in the world, but we're also about being part of something ... And while it's hard work, we support each other and have fun doing it! When you work with us, you ...

Yes, we make the best Mac + Cheese in the world, but we're also about being part of something ... And while it's hard work, we support each other and have fun doing it! When you work with us, you ...

Showing results 41-60

Weekend Mac Support information

What is the difference between Weekend Mac Support vs Weekend PC Support?

AspectWeekend Mac SupportWeekend PC Support
CertificationsApple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC)CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
Work EnvironmentApple retail stores, Apple authorized service providers, client homesPC repair shops, corporate IT departments, client offices
Industry UsagePrimarily in Apple product support and serviceWider range of hardware and software brands
Common Search IntentSupport for Mac hardware/software issues during weekendsSupport for Windows PC hardware/software issues during weekends

Weekend Mac Support and Weekend PC Support both involve providing technical assistance outside regular hours. The main difference lies in the hardware and software focus: Mac support specializes in Apple products, requiring specific certifications like ACSP, while PC support covers a broader range of Windows-based systems. Both roles are essential for clients needing weekend assistance in their respective ecosystems.

What are the most commonly searched types of Mac Support jobs in California?

The most popular types of Mac Support jobs in California are:

What are popular job titles related to Weekend Mac Support jobs in California?

For Weekend Mac Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Weekend Mac Support jobs in California look for?

The top searched job categories for Weekend Mac Support jobs in California are:

What cities in California are hiring for Weekend Mac Support jobs?

Cities in California with the most Weekend Mac Support job openings:

Data Center Support Technician

San Luis Obispo, CA โ€ข On-site

H5 Data Centers
IT Servicesย โ€ขย 11 - 50 employees

$20 - $22/hr

Full-time

Posted 16 days ago


Job description

Position Summary

The Data Center Support Technician is responsible for managing operational integrity of the H5 Data Centers’ facility. They oversee the physical security operations ensuring the overall site integrity while maintaining all aspects of access control and surveillance of the location. Additionally, they are responsible to act as a single point of contact for all customer engagement, daily handling of incoming calls, ticket processing, incident management and coordination. Individuals will be required to perform basic remote hands and escort duties on behalf of customers. Finally, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network. The candidate must be willing to work any shift assigned to them, weekends and holidays.

Essential Job Functions

  1. Responsible for all aspects of physical security at the data center
    1. Video surveillance
    2. Access control administration
    3. Processing access requests
    4. Regular patrols
    5. Security policy enforcement
    6. Incident response
  2. Customer Support
    1. Primary point of contact for customer requests via phone, e-mail, and portal
    2. Processing requests and engage with subject matter experts as appropriate
    3. Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s
    4. Provide escort duties for H5 Telco’s and vendors as well as customer vendors 
    5. Perform basic remote hand support duties on behalf of customers
    6. Primary focal point for incident management and escalations
  3. Facility Monitoring
    1. Monitor the health of building critical systems via BMS and visual inspection
      1. Power
      2. Cooling
      3. Fire systems
    2. Monitor the health of access control, camera surveillance and perimeter intrusion
    3. Monitor the health of critical IT systems
      1. Networks
      2. Servers
    4. Perform incident coordination on the event of significant incidents
      1. Initial response and dispatch of vendors
      2. Escalate to senior management
      3. Set up crisis ridge (if appropriate)
      4. Sent our advisories
      5. Coordinate restoration with on-site personnel

Qualifications

Education:

  1. Minimum two (2) year college degree preferred 

Experience: 

  1. Excellent interpersonal and communication skills (written and oral)
  2. Familiar with physical security protocols
  3. Customer service experience
  4. IT system qualifications will be required if not already certified

 

Skills and Abilities

  1. Competent in the use of Windows, MAC and IOS systems
  2. Organization and time management skills
  3. Must be a self-starter, able to work in a fast paced constantly changing environment
  4. Ability to work well in a team environment or independently with minimal supervision
  5. Comprehensive understanding of data center best practices is a bonus