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Weekend Itsm Jobs in Naperville, IL (NOW HIRING)

Baseline experience working with enterprise ITSM platforms (ServiceNow preferred). * Technical ... Ability to participate in an on-call rotation to support 24x7 operations, including weekend/evening ...

Baseline experience working with enterprise ITSM platforms (ServiceNow preferred). * Technical ... Ability to participate in an on-call rotation to support 24x7 operations, including weekend/evening ...

Baseline experience working with enterprise ITSM platforms (ServiceNow preferred). * Technical ... Ability to participate in an on-call rotation to support 24x7 operations, including weekend/evening ...

Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ... Familiar with ITSM/ITIL concepts * You thrive being a self-starter, who can lead others during ...

Field IT Technician

Chicago, IL · On-site

$60K - $65K/yr

Experience with IT Service Management (ITSM) platforms such as ServiceNow, Jira Service Management ... Seasonal after-hours, weekend, or emergency support may be required based on operational needs ...

Messaging Engineer II

Chicago, IL · On-site

$116 - $144/hr

... e Management (ITSM) systems, collaborating with internal teams and external vendors as needed ... Participate in on-call rotations and perform scheduled maintenance during designated weekend ...

Nights, weekends, and holidays on an on-call rotation basis is a must * Creation of runbooks or ... Familiar with ITSM/ITIL concepts * You thrive being a self-starter, who can lead others during ...

Weekend Itsm information

See Naperville, IL salary details

$32K

$75.2K

$130.8K

How much do weekend itsm jobs pay per year?

As of Aug 16, 2026, the average yearly pay for weekend itsm in Naperville, IL is $75,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $98,400.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

What job categories do people searching Weekend Itsm jobs in Naperville, IL look for?

The top searched job categories for Weekend Itsm jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Weekend Itsm jobs?

Cities near Naperville, IL with the most Weekend Itsm job openings:

Infographic showing various Weekend Itsm job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $75,212 per year, or $36.2 per hour.

BMC Helix Support Engineer

Appex Innovation

Chicago, IL • Hybrid

Contractor

Re-posted 9 days ago


Job description

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer-reported incidents across ARS, SRM, SmartIT, and Smart Reporting

Job Requirements: Workflow & Process Design: Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ecosystem. System Administration: Maintain foundation data, manage access rights/security administration, and assist with user onboarding. Integration Support: Build and maintain REST-based API integrations with third-party systems and monitor system performance.

Escalation & Collaboration: Escalate unresolved anomalies directly to BMC Helix R&D while documenting edge cases and contributing to the knowledge base. Required Qualifications & Skills Experience: Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications. Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST API.

Platform Familiarity: Exposure to modules like Knowledge Management, Asset Management (CMDB), and Digital Workplace (DWP). Soft Skills: Excellent problem-solving capabilities, technical documentation skills, and a customer-focused mindset. Career ExpectationsEngineers in this role must often be comfortable with on-call support or rotational shifts (including weekends) to ensure continuous production support.

Holding an ITIL or relevant BMC Software certification is highly valued.