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Weekend Helpdesk Jobs in Santa Fe, NM (NOW HIRING)

Weekend Caregiver

Santa Fe, NM · On-site

$14 - $17.50/hr

Join our team today and help make a difference in the lives of those we serve. Benefits * Flexible Schedule * In-home and facility shifts available (vary by location) * Immediate start * Benefits ...

ATA Services, Inc. is currently seeking to hire Remote Helpdesk Support staff to work on a temporary assignment. This position is remote; however, the candidates MUST live in New Mexico. * Pay Rate ...

New

ATA Services, Inc. is currently seeking to hire Remote Helpdesk Support staff to work on a temporary assignment. This position is remote; however, the candidates MUST live in New Mexico. * Pay Rate ...

New

ATA Services, Inc. is currently seeking to hire Remote Helpdesk Support staff to work on a temporary assignment. This position is remote; however, the candidates MUST live in New Mexico. * Pay Rate ...

New

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...

Driver Helper

Algodones, NM · On-site

$15.50 - $18.75/hr

Now Hiring Driver Helpers - Start Your Career in Environmental Services! Looking for a job that keeps you active, gets you outside, and offers stable, full-time work? Join our team as a Driver Helper ...

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Showing results 1-20

Weekend Helpdesk information

See Santa Fe, NM salary details

$12

$22

$33

How much do weekend helpdesk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend helpdesk in Santa Fe, NM is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.48 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Santa Fe, NM?

The most popular types of Helpdesk jobs in Santa Fe, NM are:

What are popular job titles related to Weekend Helpdesk jobs in Santa Fe, NM?

For Weekend Helpdesk jobs in Santa Fe, NM, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Santa Fe, NM look for?

The top searched job categories for Weekend Helpdesk jobs in Santa Fe, NM are:

What cities near Santa Fe, NM are hiring for Weekend Helpdesk jobs?

Cities near Santa Fe, NM with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in Santa Fe, NM as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,269 per year, or $22.7 per hour.

$30 - $41/hr

Contractor

Re-posted 8 days ago


Job description

Title: Helpdesk
Location: Santa Fe, NM
Interview Type: In Person
Duration: 12+ Months
Working Model: 5 days Onsite
Pay Rate Range: $30-41.75/Hr on W2
 
Key Responsibilities
  • Responds to help desk tickets and works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • This position will be on-site in Santa Fe, NM and provide desktop support to end users, ensuring reliable operation, maintenance, and connectivity of desktop systems within a Microsoft-based environment.
  • Perform PC and laptop break/fix support, including hardware and software installation, configuration, and troubleshooting
  • Provide end-user support via in-person, phone, email, and remote tools; respond to and resolve helpdesk tickets in a timely manner
  • Manage the full ticket lifecycle within a service management system, including ticket creation, updates, resolution, and escalation in accordance with SLAs
  • Diagnose and resolve technical issues through structured troubleshooting (analyze, identify root cause, implement solutions)
  • Support internal teams and collaborate with vendor support to resolve hardware and software issues
  • Ensure desktop systems integrate seamlessly with enterprise infrastructure, including file servers, email systems, conferencing tools, and business applications
  • Maintain accurate documentation of incidents, resolutions, and system changes; contribute to knowledge base articles
  • Prioritize and manage multiple tickets simultaneously based on urgency and business impact
 
Required Skills & Experience
  • Hands-on experience supporting desktop environments, including hardware, operating systems, and standard applications
  • Strong troubleshooting skills across hardware, software, and basic networking issues
  • Experience working in a ticketing/service management platform (e.g., ServiceNow or similar)
  • Experience supporting a Microsoft environment, including Windows OS, Microsoft 365, Outlook, Teams, and Active Directory
  • Familiarity with basic scripting (e.g., PowerShell, PERL, or Shell) is a plus
  • Strong customer service and communication skills, with the ability to support both technical and non-technical users
  • Ability to prioritize tasks, multitask, and perform effectively in a fast-paced support environment

Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US