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Weekend Helpdesk Jobs in Rye, NY (NOW HIRING)

HOK

IT Support Specialist - New York

New York, NY · On-site

$65K - $70K/yr

Supporting IP phone systems (Tier 1) and mobile/peripheral devices (Tier 2). * Participating in after-hours and weekend helpdesk support. * Championing sustainable work practices and fostering a ...

BGBx

Helpdesk Manager

New York, NY · Hybrid

$75K - $105K/yr

Helpdesk Manager Position Overview The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology ...

Forhyre

Helpdesk Specialist

New York, NY

We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm's front liner and you ...

Saatva

Helpdesk Specialist

New York, NY · On-site

$25/hr

In this role, you will help resolve technical issues and ensure seamless operation of key platforms, including Okta, Google Workspace, Slack, and payment systems. You'll deliver exceptional in-person ...

Saatva

Helpdesk Specialist

Whitestone, NY

In this role, you will help resolve technical issues and ensure seamless operation of key platforms, including Okta, Google Workspace, Slack, and payment systems. You'll deliver exceptional in-person ...

Fountain House, Inc.

Helpdesk Technician

Manhattan, NY · On-site

$22.36/hr

As the Helpdesk Technician, you will play a pivotal role in assisting the Manager, IT in providing basic technical support and troubleshooting assistance to both staff and members across Manhattan ...

Saatva

Helpdesk Specialist

New York, NY · On-site

$25/hr

In this role, you will help resolve technical issues and ensure seamless operation of key platforms, including Okta, Google Workspace, Slack, and payment systems. You'll deliver exceptional in-person ...

Fountain House

Helpdesk Technician

Manhattan, NY · On-site

$22.36/hr

As the Helpdesk Technician, you will play a pivotal role in assisting the Manager, IT in providing basic technical support and troubleshooting assistance to both staff and members across Manhattan ...

EnerSys

Helpdesk Technician

Commack, NY

$50K - $65K/yr

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

EnerSys Delaware, Inc.

Helpdesk Technician

Commack, NY · On-site

$50K - $65K/yr

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

EnerSys Delaware Inc.

Helpdesk Technician

Commack, NY

$50K - $65K/yr

One to three years of relevant IT support, desktop support, or help desk experience. * Experience ... Must be willing and able to work occasional overtime, evenings, weekends, and adjusted schedules as ...

Infojini Inc

Helpdesk Technician

North Bergen, NJ

$22.25 - $30/hr

Mandatory Skills : Windows 7 domain Networking Store systems Scanner / POSAdmin / use Fielding calls from technicians onsite And configuration steps their Printer IP address Preffered Supporting over ...

Xperteks

Windows Helpdesk Support

Wilton, CT · On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ...

Xperteks

Windows Helpdesk Support

Wilton, CT · On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ...

Xperteks

Windows Helpdesk Support

Wilton, CT · On-site

$60K - $75K/yr

Xperteks is looking to hire an Windows/PC Help Desk Support This is a Full-Time On-Site position. A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows ...

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Weekend Helpdesk information

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$13

$24

$35

How much do weekend helpdesk jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for weekend helpdesk in Rye, NY is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.50 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What cities near Rye, NY are hiring for Weekend Helpdesk jobs? Cities near Rye, NY with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
IT Support Specialist - New York

IT Support Specialist - New York

HOK

New York, NY • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time. We are dedicated to improving people's lives, serving our clients and healing the planet. Together, we cultivate a culture of design excellence at the confluence of art and science, blending the power of creative expression with a clear sense of purpose.
HOK is a global design, architecture, engineering, and planning firm consistently recognized as a leader in innovation and impact. We're proud to be ranked the #1 A/E firm by Architectural Record, named one of TIME Magazine's Most Influential Companies, and recognized by Fast Company as one of the Most Innovative Companies.
We're currently seeking a full-time IT Support Specialist to join our Advanced Technology Group in our beautiful New York office. This is a 100% in-office role (Monday-Friday) and ideal for someone who enjoys hands-on work across a broad range of technology, from traditional desktop support to infrastructure and specialized equipment like 3D printers.
What will this person do?
This role provides Tier 1 technical support and ensures the smooth operation of computer systems and peripheral equipment across the firm. Responsibilities include:
  • Responding to helpdesk inquiries and resolving software/hardware issues.
  • Monitoring system performance and reporting errors.
  • Setting up and maintaining employee equipment (adds, moves, changes).
  • Performing minor hardware/software repairs and maintaining inventory records.
  • Diagnosing technology issues through manuals and user interaction.
  • Referring major issues to vendors or managers.
  • Training users on hardware/software usage.
  • Recommending system improvements to supervisors.
  • Supporting IP phone systems (Tier 1) and mobile/peripheral devices (Tier 2).
  • Participating in after-hours and weekend helpdesk support.
  • Championing sustainable work practices and fostering a green workplace culture.

Who is the ideal candidate?
The ideal candidate for this role will be eager to provide top-tier customer service to our internal clients and stakeholders. They should have advanced knowledge in PC components and an intermediate understanding of Microsoft networking protocols.
What other skills and education are required?
  • Technical or Associate's degree or equivalent education/experience.
  • Minimum of 2 years' experience in IT support.
  • Experience with electronic helpdesk systems.
  • Microsoft and/or Cisco certifications preferred.
  • Exposure to scripting languages and telecommunications systems.
  • Familiarity with remote access technologies.
  • Proficiency in Microsoft Office.
  • Strong organizational skills and attention to detail.
  • Effective verbal and written communication on technical matters.

At HOK, you'll be part of a collaborative and forward-thinking environment where technology is integral to design innovation. If you're ready to make an impact and grow your career within a world-class organization, we'd love to hear from you.
Compensation is based on experience, qualifications, education and location. The reasonably expected salary range for this position is $65,000-$70,000 per year.
#LI-BH1
Many of our roles require the use of specific software. Please refer to the Required and Preferred Software & Skills for details.
HOK invests in its people and communities, supporting both personal and professional growth through every stage of life. At HOK you'll have a hybrid work environment, 10 paid holidays (including 2 floating holidays) and a minimum of 4 weeks of paid time off with a cash out option. HOK offers comprehensive medical, dental, and vision coverage, free mental wellness resources, life and AD&D coverage and short and long-term disability benefits. HOK supports your growing family by offering 4 weeks of paid parental leave and fertility coverage. HOK helps to fund your future financial needs with matching contributions to our 401(K) plan which includes a well-rounded investment menu as well as free guidance on retirement planning.
Wherever you are in your career, HOK provides opportunities to learn, develop and utilize your skills. Continued learning is promoted through financial support and study prep for licensure exams, CEU credit opportunities, mentorship programs, and paid professional memberships. To learn more about designing your career with HOK, explore our current job openings.
HOK is an EOE, including disability/vets.

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