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Weekend Helpdesk Jobs in Rye, NY (NOW HIRING)

About the Organization Concern Housing is a non-profit agency committed to helping individuals and ... is seeking a Weekend Counselor to be responsible for assisting the Supervisor and Service ...

IT Manager - New York City

Manhattan, NY · On-site

$104K - $128K/yr

... weekend help desk functions. • Takes personal responsibility for fostering a green workplace through sustainable work practices. Qualifications : Required : • Bachelor's degree in computer ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

This is a hands-on role where you'll support employees, onboard new hires, troubleshoot issues in real time, and help maintain the tech that powers our day to day operations. This is an ideal ...

This is structured programming designed to help children build athletic skills, confidence, and teamwork in a safe, well managed environment. Role Overview As a Weekend Youth Sports Coach, you will ...

Bathhouse is seeking a proactive, skilled, and hands-on Facilities Engineer to help keep our spaces ... Ability to work a flexible schedule, including evenings, weekends, and holidays. * Comfortable ...

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Weekend Helpdesk information

See Rye, NY salary details

$13

$24

$35

How much do weekend helpdesk jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for weekend helpdesk in Rye, NY is $24.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.50 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Rye, NY? The most popular types of Helpdesk jobs in Rye, NY are:
What job categories do people searching Weekend Helpdesk jobs in Rye, NY look for? The top searched job categories for Weekend Helpdesk jobs in Rye, NY are:
What cities near Rye, NY are hiring for Weekend Helpdesk jobs? Cities near Rye, NY with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Rye, NY as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $51,025 per year, or $24.5 per hour.
Yardi Helpdesk and Systems Analyst

Yardi Helpdesk and Systems Analyst

Sentinel Real Estate

Manhattan, NY • Hybrid

$22.50 - $30.75/hr

Full-time

Posted 11 days ago


Sentinel Real Estate rating

6.2

Company rating: 6.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

137th of 210 rated facilities management


Job description

Are you a Yardi expert with a passion for solving problems and supporting users? Join our dynamic team at Sentinel Real Estate, a leading investment management firm with over $9.3 billion in assets and a global footprint.

About the Role

We're seeking a proactive and detail-orientedYardi Helpdesk & Systems Specialist to support our Yardi platform across multiple modules. This full-time hybrid (2 remote, 3 in-office days) role is critical to ensuring smooth operations of our real estate systems, enhancing workflows, and supporting users across departments.

Responsibilities

  • Serve as a support contact for all Yardi-related issues, ensuring timely resolution and user satisfaction.
  • Team with other group members to onboard new employees and acquired properties.
  • Administer and support modules including Voyager Core, PayScan, Job Cost, Maintenance, and other Yardi modules.
  • Manage user roles, permissions, and security settings.
  • Participate in a blended support model, mixing software support with involvement in development efforts and product enhancement.
  • Collaborate with accounting, asset management, and property management teams to align system functionality with business needs.
  • Lead training sessions and create user guides.
  • Coordinate with Yardi support and third-party vendors for escalations, upgrades, and enhancements.
  • Monitor system performance and data integrity through regular audits.
  • Assist with system integrations and data migrations.
  • Develop custom programming requests utilizing SQL, YSR, and other platforms as needed.
  • Assist with cross-functional projects by participating in discovery, configuration, testing, and deployment of Yardi solutions.
  • Maintain accurate standard operating procedures (SOPs) for system processes, administrative modifications, and internal workflows to facilitate training and knowledge sharing.
  • Contribute to data integrity, monitor system performance, and ensure adherence to IT security and SOX governance standards.
  • Additional tasks may be assigned as needed to achieve departmental goals.
  • Some travel required.

Qualifications

  • Bachelor's degree in Accounting, Business, or related field.
  • 3+ years of experience in a Yardi administrative or support role with multi-module exposure.
  • Familiarity with GAAP accounting and financial reporting workflows.
  • Excellent written and verbal communication skills with the ability to effectively communicate with diverse employee populations having various levels of technical experience.
  • Technical and Customer Support and Troubleshooting skills.
  • Ability to work both independently and as part of a team.
  • Ability to manage multiple projects along with daily responsibilities.
  • Experience with Yardi custom reporting tools (SQL, SSRS, YSR) is preferred.