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Weekend Helpdesk Jobs in Atlanta, GA (NOW HIRING)

Household Helper & Meal Prep Superstar Wanted! Jonesboro, GA | Part-Time | $15/Hour Do you enjoy ... Flexible mid-week and weekend options * Great opportunity for supplemental income Interested? We'd ...

Mover / Helper

Roswell, GA · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Mover / Helper

Marietta, GA · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Mover / Helper

Roswell, GA · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Mover / Helper

Marietta, GA · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Showing results 41-60

Weekend Helpdesk information

See Atlanta, GA salary details

$12

$22

$32

How much do weekend helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for weekend helpdesk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Atlanta, GA?

The most popular types of Helpdesk jobs in Atlanta, GA are:

What job categories do people searching Weekend Helpdesk jobs in Atlanta, GA look for?

The top searched job categories for Weekend Helpdesk jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Weekend Helpdesk jobs?

Cities near Atlanta, GA with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,307 per year, or $22.3 per hour.

EDI Helpdesk Representative - Tucker, GA (Hybrid)

Gainwell Technologies

Tucker, GA • Hybrid

$29K - $41K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago


Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

138th of 247 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a EDI Helpdesk Representative - Tucker, GA (Hybrid) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position.

Your role in our mission
  • Answers telephone calls using an automated system and responds to basic to moderately complex provider questions and/or forwards call to appropriate personnel.
  • Conducts outbound calls to resolves written provider requests/inquiries.
  • Processing member updates for audit and reporting purposes and verifying the accuracy of the updates.
  • Adhere to the client's SLAs and consistently meet production targets.
  • Interfaces with team personnel, management, and customers in reference to customer service issues.
  • Communication skills both written and oral.
What we're looking for
  • High School Diploma is required.
  • Healthcare/Medicaid work experience is a plus.
  • Outstanding customer service with call center background a plus.
  • Knowledge of basic helpdesk software, computer software and Microsoft Office applications.
  • Ability to multitask, work with multiple computer applications, work independently, follow oral and written directions.
What you should expect in this role
  • This is a hybrid work environment (work-from-home with occasional on-site work).
  • Work hours will be from 9:00 AM - 5:30 PM EST. 
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.

      This posting is intended for pipelining. We will accept applications on an ongoing basis.

      #LI-HYBRID  #LI-PP1  #LI-CM1 

The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 


What Gainwell Technologies employees say

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Hours and flexibility

Workplace

Get the full story on Breakroom


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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US