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Weekend Help Desk Jobs in Springfield, VA (NOW HIRING)

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

The TRIRIGA Help Desk Support provides second-level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk ...

Integral

Help Desk Manager

Tysons Corner, VA

$120K - $135K/yr

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). * Plan and implement the ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

GrayRobinson

Help Desk Analyst

Washington, DC · On-site

$23.25 - $31.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform that securely collects, analyzes, reports, and exchanges data from Transportation Security Equipment.

Indigo IT

Help Desk Specialist

Washington, DC

$60K - $70K/yr

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government ...

Indigo IT LLC

Help Desk Specialist

Washington, DC · On-site

$60K - $70K/yr

Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government ...

CSA Global LLC

Help Desk Manager

Washington, DC · On-site

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

Ampcus Inc

Help Desk Specialist

Washington, DC · On-site

They are seeking a Help Desk Specialist to provide support to internal customers both onsite and offsite, responding to inquiries and resolving technical issues. The role involves troubleshooting ...

CSA Global LLC

Help Desk Manager

Washington, DC · Hybrid

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates within the Navy Secretariat. Oversee cross-trained IT personnel and stagger staff schedules to ensure ...

Sikich

Help Desk Specialist (Gov't Tech)

Washington, DC · On-site

$62K - $70K/yr

Description Help Desk Specialist (US- Washington, DC) What to expect when you join Sikich Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors ...

kgs

Help Desk Specialist

Arlington, VA

Koniag Data Solutions, a Koniag Government Services company , is seeking a Help Desk Specialist with an active Secret clearance to support KDS and our government customer in Arlington, VA. We offer ...

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Showing results 21-40

All JobsHelp Desk JobsWeekend Help Desk JobsWeekend Help Desk Jobs in Springfield, VA

Weekend Help Desk information

See Springfield, VA salary details

$13

$24

$35

How much do weekend help desk jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend help desk in Springfield, VA is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Springfield, VA?

The most popular types of Help Desk jobs in Springfield, VA are:

What job categories do people searching Weekend Help Desk jobs in Springfield, VA look for?

The top searched job categories for Weekend Help Desk jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Weekend Help Desk jobs?

Cities near Springfield, VA with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you
Infographic showing various Weekend Help Desk job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 1% Temporary, and 6% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $50,298 per year, or $24.2 per hour.

Help Desk Specialist

Ascension Federal Services, Inc.

Springfield, VA • On-site

Full-time

Re-posted 5 days ago

Job description

Job Summary:
Ascension Federal Services, Inc. is seeking a Help Desk Specialist to provide technical support and assistance to end-users. The role involves troubleshooting and resolving technical problems, documenting issues, and escalating complex problems to higher-level support teams.
Responsibilities:
• Provide technical support and assistance to end-users via phone, email, or in-person.
• Troubleshoot and resolve technical problems related to software, hardware, and network issues.
• Document issues and resolutions in a help desk ticketing system.
• Escalate complex problems to higher-level support teams.
• Assist with the installation, configuration, and maintenance of hardware and software.
• Provide training and guidance to end-users on software and hardware usage.
• Perform other related duties as assigned.
Qualifications:
Required:
• Bachelor's degree in Computer Science or related field
• 3+ years of experience in a help desk or technical support role
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and network protocols
• Excellent communication and customer service skills
• Ability to work independently and in a team environment.
• Strong problem-solving and analytical skills
• Ability to prioritize and manage multiple tasks and projects.
Company:
Ascension Federal Services, Inc is a U.S. based company operating in fields of information technology, engineering, and project management. Founded in , the company is headquartered in Tampa, Florida, US, , with a team of 11-50 employees. The company is currently Early Stage.

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