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Weekend Epic Help Desk Jobs in Indiana (NOW HIRING)

George E. Booth Co.

Helpdesk Team Lead

Greenwood, IN · On-site

The Helpdesk Team Lead is responsible for deliveringtechnical support to employees across the ... Occasionalevening or weekend work may be required. Travel: Minimal overnight travel isexpected.

Hilton Garden Inn

Front Desk Manager

Fishers, IN · On-site

$17 - $18/hr

Create an engaging environment to motivate people to join, training to help them do their best, and ... Ability to work flexible shifts, including weekends * Bachelor's degree in Hotel Administration ...

Hilton Garden Inn

Front Desk Manager

Fishers, IN · On-site

$17 - $18/hr

Create an engaging environment to motivate people to join, training to help them do their best, and ... Ability to work flexible shifts, including weekends * Bachelor's degree in Hotel Administration ...

Benchmark

$22/hr

... to help our people build the skills and knowledge they need to advance their careers. Whether you ... Ability to work flexible hours; including weekends and holidays. #IND400 What are we looking for?

The Amaya Hotel

Hotel Front Desk Associate

Fort Wayne, IN · On-site

$13.75 - $17.75/hr

Energized by helping others and elevating everyday moments Schedule & Work Environment * Full-time ... Shifts may include mornings, evenings, nights, weekends, and holidays * Calm, beautifully designed ...

White Lodging Careers

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ... hours, weekends, and holidays as necessary. Other information: What You Can Look Forward To

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Weekend Epic Help Desk information

What is a Weekend Epic Help Desk?

A Weekend Epic Help Desk is a specialized IT support service that assists healthcare professionals with issues related to the Epic electronic health record (EHR) system during weekends. Staffed by knowledgeable technicians, this help desk addresses problems such as login issues, system errors, workflow support, and troubleshooting for users working outside of regular business hours. The goal is to ensure continuous, reliable access to patient records and support critical clinical operations when standard weekday support may not be available.

What is the difference between Weekend Epic Help Desk vs Weekend IT Support Specialist?

AspectWeekend Epic Help DeskWeekend IT Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, call centers, remote supportOn-site or remote technical support
Industry UsageIT service providers, tech companiesIT departments, tech firms
Common Search IntentTechnical troubleshooting, customer supportHardware/software issues, user assistance

The Weekend Epic Help Desk and Weekend IT Support Specialist roles both involve technical support, but the Help Desk typically focuses on customer service and troubleshooting via phone or remote tools, while the IT Support Specialist may handle more hardware and software issues directly. Both roles require similar certifications and are common in IT service environments, making them closely related but distinct in daily tasks.

What are the key skills and qualifications needed to thrive as a Weekend Epic Help Desk professional, and why are they important?

To thrive as a Weekend Epic Help Desk professional, you need strong problem-solving abilities, knowledge of healthcare workflows, and experience with the Epic electronic health record (EHR) system, often supported by relevant Epic certifications or healthcare IT experience. Proficiency with ticketing systems, remote desktop tools, and Epic modules such as Hyperspace or MyChart is typically required. Excellent communication, patience, and the ability to stay calm under pressure are essential soft skills for assisting users and coordinating with technical teams during off-hours. These skills ensure timely resolution of technical issues, minimize disruptions to patient care, and provide effective support during critical weekend shifts.

What are some common challenges faced by Weekend Epic Help Desk staff, and how can they prepare for them?

Weekend Epic Help Desk staff often encounter high call volumes and urgent issues, as many healthcare providers rely on timely support outside standard business hours. A key challenge is troubleshooting complex problems with limited access to in-person resources or escalations. To prepare, it's important to develop strong communication and problem-solving skills, familiarize yourself with the most frequent Epic system issues, and stay updated on organizational protocols. Collaborating closely with on-call technical teams and documenting issues clearly can also help ensure smooth transitions and effective resolutions.
What are the most commonly searched types of Epic Help Desk jobs in Indiana? The most popular types of Epic Help Desk jobs in Indiana are:
What are popular job titles related to Weekend Epic Help Desk jobs in Indiana? For Weekend Epic Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Weekend Epic Help Desk jobs in Indiana look for? The top searched job categories for Weekend Epic Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Weekend Epic Help Desk jobs? Cities in Indiana with the most Weekend Epic Help Desk job openings:
Weekend Epic Help Desk jobs near you
Infographic showing various Weekend Epic Help Desk job openings in Indiana as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Supervisor

LaQuinta Inn & Suites Columbus

Columbus, IN • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Come join our dynamic team at the LaQuinta Inn & Suites101 Carrie Lane - Columbus, IN
OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM
Just walk in! No Phone calls please. Ask for Dixit!

-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts




Job Description:

The Front Desk Supervisor is responsible for supervising the guest services team to ensure completion of essential duties necessary for an efficient Front Desk operation.

Responsibilities will include but not be limited to:

a Respond to all guestsa requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction.

a Attend daily and monthly rooms meetings.

a Participate in required M.O.D. program as scheduled.

a Work at front desk, concierge, and bell desk as appropriate.

a Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.

a Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc.

a Ensure staff greet and welcome all guests approaching the Front Desk in accordance with company SOPas.

a Ensure implementation of all company policies and house rules. Understand hospitality terms.

a Assist in preparation of revenue and occupancy forecasting.

a Ensure correct and accurate cash handling at the front desk.

a Ensure that associates are, always, attentive, friendly, helpful, and courteous to all guests, managers, and other associates.

a Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.

a Monitor all V.I.P.'s, special guests and requests.

a Review daily guest services work and activity reports generated by Night Audit.

a Be familiar with all Brand Rewards programs and offers.

Basic Qualifications

a High school education, GED, or equivalent experience.

a Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role.

a Outstanding management, organization, communication, and leadership skills.

a Highly organized and detail oriented.

a Must be able to abide by the company appearance standards and compliance with the designated uniform.

a Must be able to work any shift, weekends, holidays, and special events, as needed.

a Must have employment eligibility in the U.S.

Physical requirements:

a Basic office skills, experience with personal computer & Microsoft Office, general office equipment.

a Regularly required to sit, stand, walk, bend, and use hands to handle objects, tools or controls.

a Must be able to lift to 50 lbs. and work most shift in a standing position.

a Must have a valid driveras license from the applicable state.

Equal Opportunity Employer (M/F/D/V)

Employment Type: FULL_TIME

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