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Weekend Customer Support Jobs in Franklin, WI (NOW HIRING)

ULINE

Customer Support Specialist

Racine, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Kenosha, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Pleasant Prairie, WI

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Racine, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ...

VEHLO

Customer Support Specialist

Milwaukee, WI

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great attitude in helping our customers. We will train you in all aspects of what you need to provide great ...

DEALERLOGIX LLC

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great attitude in helping our customers. We will train you in all aspects of what you need to provide great ...

Vehlo

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

The Customer Support Representative requires telephone skills, attention to detail, and a great attitude in helping our customers. We will train you in all aspects of what you need to provide great ...

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All JobsCustomer Support JobsWeekend Customer Support JobsWeekend Customer Support Jobs in Franklin, WI

Weekend Customer Support information

See Franklin, WI salary details

$10

$21

$53

How much do weekend customer support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for weekend customer support in Franklin, WI is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $24.57 per hour, depending on experience, location, and employer.

What does a weekend customer support representative do?

A Weekend Customer Support representative assists customers by answering questions, resolving issues, and providing information about products or services during weekend hours. They communicate with customers via phone, email, live chat, or social media, ensuring a positive experience outside of traditional weekday support times. Their responsibilities often include troubleshooting problems, processing orders or returns, and escalating complex issues to higher-level support when necessary. Working weekends helps businesses provide continuous support and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a weekend customer support representative, and why are they important?

To thrive as a Weekend Customer Support representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is often required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities are essential for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless support during high-demand weekend hours.

What are some common challenges faced by weekend customer support representatives and how can they be managed?

Weekend customer support representatives often handle higher volumes of urgent or unresolved issues, as many businesses operate with a leaner staff on weekends. This can lead to increased pressure to resolve issues quickly and independently. To manage these challenges, it's important to be well-versed in company policies, use available resources efficiently, and communicate clearly with both customers and weekday teams for seamless follow-ups. Strong time management and adaptability are key to ensuring a positive customer experience during peak periods.

What is the difference between Weekend Customer Support vs Weekend Technical Support?

AspectWeekend Customer SupportWeekend Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical certifications or IT knowledge often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, tech companies, software support centers
Employer & Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware industries
Common Search & ComparisonFrequently compared for customer service rolesCompared when technical skills are required

Weekend Customer Support and Weekend Technical Support roles both involve assisting customers during weekends, but they differ mainly in technical requirements and work environment. Customer support focuses on general inquiries and service, while technical support requires technical knowledge and troubleshooting skills. Choose based on your skill set and career goals.

What are the most commonly searched types of Customer Support jobs in Franklin, WI?

The most popular types of Customer Support jobs in Franklin, WI are:

What are popular job titles related to Weekend Customer Support jobs in Franklin, WI?

For Weekend Customer Support jobs in Franklin, WI, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Support jobs in Franklin, WI look for?

The top searched job categories for Weekend Customer Support jobs in Franklin, WI are:

What cities near Franklin, WI are hiring for Weekend Customer Support jobs?

Cities near Franklin, WI with the most Weekend Customer Support job openings:

Weekend Customer Support jobs near you

Customer support

Pleasant Prairie, WI

Global Channel Management, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Management, Inc.external

$22/hr

Contractor

Re-posted 9 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Customer Support Specialist needs 2-5 years Pharmaceutical experience.


Customer Support Specialist requires:


  • Excellent People skills
  • Analytical
  • Advanced Excel Skills
  • Proficient Business Objects
  • Fast pace
  • Quick learner
  • Self-driven
  • Bachelor's degree preferred

Customer Support Specialist duties;


  • Attend
    business critical meetings to become part of the solution for any
    issues that may arise and participate in cross functional team meetings.
  • Lead or participate in Continuous Improvement Programs to
    ultimately provide our customers with a high level of quality service.
  • Perform operational support for Customer Service management.
  • Create
    reporting to monitor the effectiveness of the organization by
    determining operational metrics and reporting for service performance.
  • Monitor
    and evaluate Customer Service Representatives (CSR) phone interactions
    with Health Care Professionals (HCP), consumers, distributors,
    pharmacies, etc. against established metrics and provide feedback to
    supervisors for performance discussions with incumbents on an ongoing
    basis.
Additional Information

$22//hr

12  months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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